United overselling First?
Jul 19, 2023, 1:28 am
#16
Join Date: Mar 2019
Programs: UA 1K
Posts: 21
They told me at MCO right before boarding. I dont remember if they offered me another flight option because i had to be in HKG that day. This was 2016 or 2017 and i was 1K
Jul 19, 2023, 8:27 am
#17
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,395
I once was i first on MCO-ORD continuing on to HKG that I had used points to upgrade. They told me 10 min before boarding that someone had just bought a full fare ticket so they were going to downgrade me. Since there was only Middle seats left in E- I got a 1500 voucher to use later, so it would seem that full fare they will also bounce people.
Glad they took care of you. But something else was off here.
-RM
May 26, 2024, 12:11 am
#18
Formerly known as tireman77
Join Date: Dec 2013
Posts: 6,000
Possible additional data point - apologies if the wrong thread.
My cousin and his wife flew out to Hawaii via DEN-OGG yesterday. 2 days before departure the UA website was offering an upgrade to J, but all fares were at 0 in the cabin on EF.
It does not mean they didn't block out the flight or that had he purchased (the price was less than appealing) it would have worked, but I did find it rather odd...
My cousin and his wife flew out to Hawaii via DEN-OGG yesterday. 2 days before departure the UA website was offering an upgrade to J, but all fares were at 0 in the cabin on EF.
It does not mean they didn't block out the flight or that had he purchased (the price was less than appealing) it would have worked, but I did find it rather odd...
May 26, 2024, 12:14 am
#19
Join Date: Oct 2011
Location: DEN/OGG
Programs: UA GS
Posts: 1,485
Possible additional data point - apologies if the wrong thread.
My cousin and his wife flew out to Hawaii via DEN-OGG yesterday. 2 days before departure the UA website was offering an upgrade to J, but all fares were at ) in the cabin on EF.
It does not mean they didn't block out the flight or that had he purchased (the price was less than appealing) it would have worked, but I did find it rather odd...
My cousin and his wife flew out to Hawaii via DEN-OGG yesterday. 2 days before departure the UA website was offering an upgrade to J, but all fares were at ) in the cabin on EF.
It does not mean they didn't block out the flight or that had he purchased (the price was less than appealing) it would have worked, but I did find it rather odd...
May 26, 2024, 3:47 am
#20
Join Date: Oct 2018
Programs: United 1k, HH Diamond, Bonvoy Ambassador and LT-Gold
Posts: 1,779
I have taken that route many times in the past couple of years and the seating is often very fluid and unpredictable. I know quite a few people that fly up front that are constantly changing their schedules coming and going a day or two earlier or later, which makes understanding the inventory patterns very difficult. The waitlist for economy on my last trip had over 30 names on it and I have been upgraded even when the cabin is listed as full, and sometimes four or five seats will open up at the last minute.
May 26, 2024, 8:36 am
#21
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,748
May 26, 2024, 9:00 am
#22
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,728
Possible additional data point - apologies if the wrong thread.
My cousin and his wife flew out to Hawaii via DEN-OGG yesterday. 2 days before departure the UA website was offering an upgrade to J, but all fares were at 0 in the cabin on EF.
It does not mean they didn't block out the flight or that had he purchased (the price was less than appealing) it would have worked, but I did find it rather odd...
My cousin and his wife flew out to Hawaii via DEN-OGG yesterday. 2 days before departure the UA website was offering an upgrade to J, but all fares were at 0 in the cabin on EF.
It does not mean they didn't block out the flight or that had he purchased (the price was less than appealing) it would have worked, but I did find it rather odd...
May 26, 2024, 9:10 am
#23
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 6,085
I once was i first on MCO-ORD continuing on to HKG that I had used points to upgrade. They told me 10 min before boarding that someone had just bought a full fare ticket so they were going to downgrade me. Since there was only Middle seats left in E- I got a 1500 voucher to use later, so it would seem that full fare they will also bounce people.
May 26, 2024, 10:46 am
#24
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,228
One time during Covid, I declined an upgrade at the gate on a 24 F 753 because I could get 3-across in back. The screen showed 25 booked and I was still listed as “upgraded” in row 28 or whatever.
May 27, 2024, 1:15 am
#25
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 6,114
May 27, 2024, 4:11 am
#26
Join Date: Oct 2012
Location: NYC
Programs: AADULtArer
Posts: 6,085
May 30, 2024, 7:00 pm
#29
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,787
Once the upgrade has processed and you request to be downgraded, the “upgraded” flag sticks so you’ll show up on the app but with your Y seat assignment. This is standard procedure in terms of how the app handles that situation.
May 30, 2024, 7:30 pm
#30
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,111