Crew time out UA 4821 21 February
#1
Original Poster
Join Date: Apr 2011
Programs: UA/CO
Posts: 54
Crew time out UA 4821 21 February
Crew timed out yesterday on UA 4821 SAF to DEN. The inbound had only a 50 minute delay. That’s certainly not enough time to turn the plane and fly back. Wonder why UA didn’t cancel it earlier. Cancelling it 30 mins after arrival really limited alternatives - particularly from ABQ since no one could make the last flight to IAH.
#2
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,183
Crew timed out yesterday on UA 4821 SAF to DEN. The inbound had only a 50 minute delay. That’s certainly not enough time to turn the plane and fly back. Wonder why UA didn’t cancel it earlier. Cancelling it 30 mins after arrival really limited alternatives - particularly from ABQ since no one could make the last flight to IAH.
The Express operator is the one that tracks their own crew's hours / legality / etc, When they decide the flight is no longer able to operate, that is when they would notify United, who would then in turn update the UA systems.
I am sure others have more specific details, but your experience tracks with mine on Express Flights. Also why when they are trying to track down a crew for a flight at the gate, it is always a bit of a cluster as they have to go through the various Express operators to figure out what is going on.
#3
Original Poster
Join Date: Apr 2011
Programs: UA/CO
Posts: 54
Oh it's definitely an Express flight - CommuteAir. Honestly, your comment makes a lot of sense in a number of ways. I've been doing this now for 20 years, and even though I know that these Express flights are a different company, it never made it through my brain that a lot of the weirdness is caused by the fact that you have the express operators making their own decisions and saying to United "Oh, by the way...." The locating a crew rings true - that I've had happen at least 10 times. Thanks!
#4
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,492
Crew timed out yesterday on UA 4821 SAF to DEN. The inbound had only a 50 minute delay. That’s certainly not enough time to turn the plane and fly back. Wonder why UA didn’t cancel it earlier. Cancelling it 30 mins after arrival really limited alternatives - particularly from ABQ since no one could make the last flight to IAH.
In other words, there's not nearly enough information available to judge whether or not UA's actions made sense or could have been meaningfully improved.
#5
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,521
Similar Situation UA 887 18 May
Noticed that tonight’s LIM-EWR flight (UA 887) is canceled due to crew not having sufficient off-duty/rest time required by federal law. Yet the crew came in on the inbound EWR-LIM on-time (8 mins late) the night before, 27 hours before the scheduled return. How could this result in insufficient off-duty/rest time?
#6
Join Date: May 2017
Posts: 2,296
Noticed that tonight’s LIM-EWR flight (UA 887) is canceled due to crew not having sufficient off-duty/rest time required by federal law. Yet the crew came in on the inbound EWR-LIM on-time (8 mins late) the night before, 27 hours before the scheduled return. How could this result in insufficient off-duty/rest time?