Premium Accelorator double positng error, what will UA do?
#1
Original Poster
Join Date: Oct 2013
Posts: 66
Premium Accelorator double positng error, what will UA do?
I was going to fall short for 1K, and with the reduced qualifying requirements this year of 15K, I wanted to make sure I didn't miss the opportunity. I was 1K in 2018 and 2019, but since the program change to PDQ, I likely wont hit again under the standard requirements. With that said, I bought 1000 PDQ and these extra PDQ, plus some scheduled flights will get me there. Immediately after purchasing, United deposited the amount however they actually doubled it. I purchased 1000 but they credited me with 2000.
I was iffy on a December trip, which I was really taking to push me over the edge, however with these extra miles I no longer need the trip. My round about question is -
1- Is this a mistake or is there a 2 for 1 promo I am not aware of
2 - If I cancel the trip and United reverses the extra 1000 PDQ which puts me under the 15K mark, would they take the 1K away, even if it is realized into next year?
I was iffy on a December trip, which I was really taking to push me over the edge, however with these extra miles I no longer need the trip. My round about question is -
1- Is this a mistake or is there a 2 for 1 promo I am not aware of
2 - If I cancel the trip and United reverses the extra 1000 PDQ which puts me under the 15K mark, would they take the 1K away, even if it is realized into next year?
#2
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
#3
Original Poster
Join Date: Oct 2013
Posts: 66
Thanks. I was def not double charged.
Here is a screenshot. If they processed/charged me twice, it would have also given me the 12K miles twice. They just added the 1000 Premium Accelerator x 2 for a total of 2000 PQP even though I only bought 1000
Here is a screenshot. If they processed/charged me twice, it would have also given me the 12K miles twice. They just added the 1000 Premium Accelerator x 2 for a total of 2000 PQP even though I only bought 1000
Last edited by lpro1111; Nov 8, 2022 at 8:03 am Reason: merged consecutive posts by same member
#4
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,859
Interesting the award miles only posted once, can see how you might have thought there was a promo.
Recent there was a regular posting of Chase credit card PQMs, double posting of 500 PQPs. UA corrected that error in less than a week. No one posted if the extra 500 got them over a status threshold and what happen when reversed.
Recent there was a regular posting of Chase credit card PQMs, double posting of 500 PQPs. UA corrected that error in less than a week. No one posted if the extra 500 got them over a status threshold and what happen when reversed.
#7
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 2,774
Frankly I think after posting it here, including the title and the screenshot, the OP has no choice than to take that insurance...
#8
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,419
Agree I would not cancel the other flights - you'll have no basis to argue your position if they do claw it back. Could it go unnoticed? Sure - indeed, I'd guess it will not be noticed. But the downside is too big to risk even, say, a 10% chance of it happening. And you're not out money - you're just doing what you planned if you take the flights.