Cancellation reason UA316 DUB-EWR 19 Jul
Jul 31, 2022, 4:55 am
#2
Join Date: Mar 2002
Location: DAL
Posts: 3,400
Are you looking to claim insurance?
From united.com:
From united.com:
Proof of delay or cancellation
We can provide a statement if you need proof that your flight was delayed or canceled. Send an email to [email protected] with the names of all the travelers on your reservation, the confirmation number, flight numbers, dates of travel, phone contact and the email address or mailing address where you’d like us to send the statement.
Jul 31, 2022, 12:43 pm
#3
Original Poster
Join Date: Feb 2020
Programs: Air New Zealand
Posts: 7
thanks, either insurance or claim from
United if it is their responsibility under EU regs. Either way I would need to know the reason for the delay. The problem I see is that United may blame it on thunderstorms in NY the day before which I think would be convenient for them.
United if it is their responsibility under EU regs. Either way I would need to know the reason for the delay. The problem I see is that United may blame it on thunderstorms in NY the day before which I think would be convenient for them.
Jul 31, 2022, 12:49 pm
#4
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
thanks, either insurance or claim from
United if it is their responsibility under EU regs. Either way I would need to know the reason for the delay. The problem I see is that United may blame it on thunderstorms in NY the day before which I think would be convenient for them.
United if it is their responsibility under EU regs. Either way I would need to know the reason for the delay. The problem I see is that United may blame it on thunderstorms in NY the day before which I think would be convenient for them.
Jul 31, 2022, 2:19 pm
#5
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,412
As I understand it, weather issues that disrupt current flight operations have been considered uncontrollable and thus exempt from compensation.
However, issues on an inbound flight have been ruled to be controllable, because Brussels and the ECJ live in a world where airlines magically keep infinite fleets and flight staves around at every outstation to handle operations.
The best way to deal with a bad rule or law is to enforce it, so, by all means, OP should follow up with UA for a EC.261 claim.
However, issues on an inbound flight have been ruled to be controllable, because Brussels and the ECJ live in a world where airlines magically keep infinite fleets and flight staves around at every outstation to handle operations.
The best way to deal with a bad rule or law is to enforce it, so, by all means, OP should follow up with UA for a EC.261 claim.
Jul 31, 2022, 6:28 pm
#6
Join Date: May 2017
Posts: 2,280
My understanding is WX is not an exempted reason for duty-to-care related amenities such as meals and lodging. It does exempt them from being required to pay compensation however.
Jul 31, 2022, 6:33 pm
#7
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,023
That makes sense. Not sure why an airline should be fined for not operating in dangerous weather.