How to Remove Miles + Copay Upgrade Request
May 31, 2022, 1:48 pm
#1
Original Poster
Join Date: May 2022
Posts: 66
How to Remove Miles + Copay Upgrade Request
Is there any way to remove a miles + copay upgrade request on the United website or using the app? I feel like I've clicked just about every button but can't figure it out. Or, do I just have to call a representative? Thanks!
May 31, 2022, 2:42 pm
#2
Join Date: Apr 2005
Location: MBS/FNT/LAN
Programs: UA 1K, HH Gold, Mariott Gold
Posts: 9,630
You say it is a request.... Has it actually upgraded yet?
May 31, 2022, 6:31 pm
#4
Join Date: Dec 2019
Location: IAH
Programs: MileagePlus-Premier Silver, Marriott Bonvoy-Silver Elite
Posts: 700
I would call UA if you need the refund now. It will be refunded if you don’t get upgraded, if so you can proactively request a refund on line after the flight.
May 31, 2022, 6:49 pm
#5
Original Poster
Join Date: May 2022
Posts: 66
Thanks. I’ve fallen so far down the upgrade list that I think the chances of it clearing are virtually zero. I’m thinking I may have a better chance just getting lucky and noticing an open PZ and jumping on it before the computer processes it.
Jun 5, 2022, 1:36 pm
#6
Original Poster
Join Date: May 2022
Posts: 66
I’m now considering options for my return. I booked B fare and have upgraded to PP (and cleared) using miles and copay. There is now lots of PZ available, but I’m not given the option in the app to upgrade to Polaris. Spoke with an agent who said I’m stuck in PP due to already having upgraded. Any ideas on what I can do to obtain one of the PZ upgrades, despite my current upgrade into PP?
Last edited by DoneNunyez; Jun 5, 2022 at 1:56 pm Reason: Additional facts
Jun 5, 2022, 2:43 pm
#7
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
I’m now considering options for my return. I booked B fare and have upgraded to PP (and cleared) using miles and copay. There is now lots of PZ available, but I’m not given the option in the app to upgrade to Polaris. Spoke with an agent who said I’m stuck in PP due to already having upgraded. Any ideas on what I can do to obtain one of the PZ upgrades, despite my current upgrade into PP?
BTW there should not have been a copay if you requested only PremPlus and an a B fare there would be no copay for Polaris class.
The solutions are to cancel the ticket (that cancels and refunds the upgrade) and then book a new -- likely to be expensive
Or change to another flight (that cancels and refunds the upgrade) to a flight with PZ. You will still be exposed to a fare different on the change?
Why are you booking a B fare? was it to avoid the copay? usually a lower fare + copay is cheaper but if someone else is paying for the B it make sense.
Jun 5, 2022, 3:30 pm
#8
Original Poster
Join Date: May 2022
Posts: 66
If you did not request both PremPlus and Polaris upgrades initially and have cleared PremPlus, the agent is correct.
BTW there should not have been a copay if you requested only PremPlus and an a B fare there would be no copay for Polaris class.
The solutions are to cancel the ticket (that cancels and refunds the upgrade) and then book a new -- likely to be expensive
Or change to another flight (that cancels and refunds the upgrade) to a flight with PZ. You will still be exposed to a fare different on the change?
Why are you booking a B fare? was it to avoid the copay? usually a lower fare + copay is cheaper but if someone else is paying for the B it make sense.
BTW there should not have been a copay if you requested only PremPlus and an a B fare there would be no copay for Polaris class.
The solutions are to cancel the ticket (that cancels and refunds the upgrade) and then book a new -- likely to be expensive
Or change to another flight (that cancels and refunds the upgrade) to a flight with PZ. You will still be exposed to a fare different on the change?
Why are you booking a B fare? was it to avoid the copay? usually a lower fare + copay is cheaper but if someone else is paying for the B it make sense.
Jun 5, 2022, 3:50 pm
#9
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
Don't sure what you mean by reticketing but it likely to also mean repricing of the ticket
Even if you have been upgraded to PremPlus, you may get a Polaris cabin cash offer at check-in.
There is a $300 copay for Polaris cabin if a M,E,U purchased fare
Even if you have been upgraded to PremPlus, you may get a Polaris cabin cash offer at check-in.
There is a $300 copay for Polaris cabin if a M,E,U purchased fare