lincolnjkc

Didn't SHARES celebrate its 60th birthday a few years ago? (and SHARES wasn't the first...)

I'm well familiar with HK1 (and NN1 and HX1 and SB1 and ...) but on my Plus points standby segments I'm seeing the action code of PB1 which is new to me -- any idea what it means ("Plus-By 1"? ) --

It's a very cool tool interesting to see my IP address captured in the comments and the availability source flagged as ITA -- I've gotten glances at my PNR data here and there (including seeing the PLZ EXTEND remark which does seem to be only on award tickets and has been around for a very long time now) -- the "sent to fraud" / "approved to ticket" remarks are also interesting.

(Not that I was expecting to see a remark but looking at a PNR for my wife where we're on separate tickets so I had to ask an agent to seat her in E+ shows no signs of that...)

TerryK

Thank you, dlflyer00, I hope UA will not block or filter it.

runner450

cooler than PC and PD, but not as cool as PA

findark

Yes, Saudia let you view the coupons attached to basically any ticket (not the same, but broadly similar idea). Hasn't worked for 016 tickets in a while (c. 2018?)

The objection from me and I think others isn't about making this information available to the community, but rather in a way that basically 100% guarantees United is going to shut it down ASAP. Some of us have been quietly consuming data like this for a long time, and now it will be forever gone.

It's one thing to let you see the coupon status and confirm that e.g. award flights have ticketed correctly (what Saudia was used for). Exposing agent remarks is a massive red flag which will bring UA corporate security running.

Standby Priority B.

Determines the priority of clearance of the waitlisted segment and how the SSR tag adds you to the upgrade standby list at departure. There was a thread a while back with all the codes that I did not bookmark, but A is GS and B/C/D are rather lumpily containing the other status levels. I don't know if we ever learned exactly how system also "prioritizes" by status, but this is clearly used in cases where importing status is too hard.

SPN Lifer

Yes, back in 1985-87 when I was working in "Res", these were the codes for waitlist Priority A through Priority D. So a pair of passengers might might be HK2 on one flight while PD2 on an earlier fight. A different couple might have been HK2 on one flight and PB2 on the first.

Perhaps the former were General Members or 2P (Premier, now Premier Silver), and perhaps the latter were PremEx. It's been 35 years! This was long before Global Services, but I recall a PA standby or waitlist was very rare.

This is not to be confused with WL1, which was the generic (non-UA MileagePlus) waitlist.

escapefromphl

Wasn’t this the priority that you used to have if you had a waitlisted award segment with some segments cleared already, or got rerouted and lost your F assignment. So you may still have that but you’re also now competing with PP upgrades.

mh3265a

Very cool tool! Gives you some insight into what the agents see

findark

I think you may be thinking of PR-1, which is only applicable to the upgrade standby list. Going off of memory, a waitlisted segment of e.g. PB will add you to the upgrade standby list with priority WB[X] where [X] is the booking class of your confirmed segment. This goes back to why (we believe) that waitlists for I class get mixed in with waitlists for PZ class when added to the visible list. (All GS supported requests were PA.) However, a lot of the coding changed with the new website list display, and we don't really know if the actual clearance code changed too or if the website is pulling from a completely different data source.

dlflyer00

United has yet to remove anything from this API, so seems FT cannot complain too much as it is here to stay for now

Lux Flyer

In fairness, almost all those remarks are added automatically by the system. Even the ones which show entered by an agent sine (as opposed to WEB) were still automatically generated. I suppose rarely they might type something themselves if they were granting a special favor or someone was particularly problematic. I think the biggest concern for them would be the bits of payment information leaking out in the comments (last 4 of CC and the authorization code), or if a mileage ticket, the mileageplus account the miles came from. But again, if you already have the PNR and last name, not sure how much new information you are gathering about the passenger that you don't already know/have access to, and if someone wanted to be malicious, far worse could be done to mess with the ticket just by having the PNR/Last name.

My understanding is the newer reservation system they've developed for agents is a web interface, much like the public UA website. Given this, my guess is they just used the same API call to get the data instead of maintaining two API methods. This means the stuff they added for internal use, happens to also leak out on the public side.

Xyzzy

I looked up a reservation that we recently made where we were ticketed but for some reason LH wasn't able to confirm inventory so we are waitlisted. That segment shows HL1 and under status for that segment it indicates LH CNTRL

I figured this info might be useful to somene else.

Strangely, LH is offering for sale 9 seats in the fare class we are waitlisted for (and I checked the LH inventory as well as the UA inventory as I've seen them differ on rare occasion) so I'm stumped as to why this is waitlisted.

N104UA

Check the PNR on the LH website. You may need to call UA to have them push through the wait-list if you don't see it correct on the LH website

RobOnLI

All of my segments that include LH/MS/AC on a single ticket are HK1 but also show "LH CTRL" "MS CTRL" "AC CTRL" for the respective airline that operates the flight.

The entire PNR is ticketed by UA so I would have thought UA has control until a day or two before departure. Doesn't appear to be the case right now.

You should call UA to get the waitlisted segments cleared since it doesn't appear to be automated.

-RM

Xyzzy

When looking this up n the LH website it showed, "Status Confirmed" which I found odd. We called UA who figured out that LH had confirmed the segment but that someone hadn't sold it in properly. All fixed now.

pstation

I wouldn't hold my breath waiting for United to change anything. From my personal experience of reporting vulnerabilities to their bug bounty program it took nearly a year for them to pay me and about 2 years for them to fix a simple vulnerabilities that exposed confidential mileageplus customer information...