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Are PQP being calculated correctly? (problems with flight changes?)

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Are PQP being calculated correctly? (problems with flight changes?)

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Old Feb 1, 2022 | 8:01 am
  #1  
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Are PQP being calculated correctly? (problems with flight changes?)

So I’ve been on a couple flights this so far and notice that my PQP earned has significantly decreased. Below are some examples. Some of the flights cleared for PP upgrades or CPU upgrades, but it still seems really low to me?

SFO->RDU = 40 PQP
LAX->SFO = 7 PQP
SFO->RDU = 17 PQP (There's no way this can be 17 PQP?)

There is no way some of those flights are so low right? Am I missing something here (apologies if i'm missing something simple)?






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Old Feb 1, 2022 | 8:06 am
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Do you have original ticket receipts showing the breakdown between base fare and taxes/fees, plus individual PQP estimate? That would be my starting point to trace the validity.
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Old Feb 1, 2022 | 8:10 am
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I do and they do not match, but I think the issue was because these were flights I think I changed dates after the original was purchased. But each change costed more and either way, I find it hard to believe an SFO -> RDU base fare is $17 on any date or any time.
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Old Feb 1, 2022 | 8:20 am
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Originally Posted by Oneworldflyer64
I do and they do not match, but I think the issue was because these were flights I think I changed dates after the original was purchased. But each change costed more and either way, I find it hard to believe an SFO -> RDU base fare is $17 on any date or any time.
IME, the PQD numbers can get wonky whenever you make changes. They usually balance out in the end and total up to the expected PQD figure...but not always. I would give it the usual 48 hours, then contact M+ to fix.
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Old Feb 1, 2022 | 8:22 am
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Originally Posted by as219
IME, the PQD numbers can get wonky whenever you make changes. They usually balance out in the end and total up to the expected PQD figure...but not always. I would give it the usual 48 hours, then contact M+ to fix.
Yeah I definitely had a feeling it was because of the changes. Thanks for replying!
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Old Feb 1, 2022 | 8:28 am
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I track my PQP, PQF, PlusPoints, lifetime miles and RDMs on a spreadsheet. At time of booking I put the numbers on the spreadsheet as everything but lifetime miles is on the invoice.

Edit: this means I can easily identify when the posting is correct/incorrect.
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Old Feb 1, 2022 | 10:14 am
  #7  
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Something was off yesterday about my PQP. I'm not sure exactly the deficit was, but I think I was missing around 600 expiring FPQP I deposited in my account (though they don't do anything for me). Looks like the issue has been corrected as of now because my balance is back to where it should be.
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Old Feb 1, 2022 | 11:59 am
  #8  
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Called the desk and they went ahead and fixed it for me. Looks like changing your flights does have a chance to mess up the PQP balances.
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Old Feb 1, 2022 | 12:22 pm
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Also remember the trip total PQP is all that matters and the individual segment PQPs can be rather random at times
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Old Feb 1, 2022 | 12:23 pm
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yup, even with the round trip total it was incorrect for some reason
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