United Polaris Lounge Open in Newark (EWR)
Dec 31, 2021, 12:59 pm
#151
Join Date: Mar 2000
Location: Wayne, NJ USA
Programs: UA Million Miler, Lifetime United Club member
Posts: 2,175
If the dining room was truly closed and not end of day, we should all take a breath. So many restaurants are closing because of staff shortages from COVID. Give the PL a break . . .
Dec 31, 2021, 1:02 pm
#152
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
That the management within the PL at EWR can't and won't communicate? Or fail to understand the basics of interfacing with its customers?
David
Dec 31, 2021, 1:10 pm
#153
Join Date: Mar 2000
Location: Wayne, NJ USA
Programs: UA Million Miler, Lifetime United Club member
Posts: 2,175
Really? I have no words . . .
Dec 31, 2021, 1:48 pm
#155
Join Date: Jul 2003
Location: RSW & HDS (Naples, Florida & Hoedspruit, South Africa); frequently flying via JNB, EWR, IAD, ORD
Programs: UA Platinum, Star Alliance Gold, Hilton Silver, AA
Posts: 396
The reviews of most of the restaurants in Terminal C are pretty dire. Any recommendations?
Dec 31, 2021, 2:01 pm
#156
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,426
me nice restaurants in the Ironbound section of Newark, and it's just a 10-15 minute drive from the airport.. If I had 7 hours I'd probably go there -- or to Manhattan -- rather than hanging around in the terminal the whole time.
Dec 31, 2021, 3:12 pm
#158
Join Date: Jun 2014
Location: YYC
Programs: UA 1K, Accor Platinum, Marriott Gold, Delta Silver, Hilton Gold
Posts: 362
Was this because they were closed?
Last time I arrived at 7:15pm, I was turned away stating that the kitchen closes at 8pm thus they have to stop seating new people. Around 7:30pm, they flipped the sign to closed. Though there were still some people sitting in the dining room.
Last time I arrived at 7:15pm, I was turned away stating that the kitchen closes at 8pm thus they have to stop seating new people. Around 7:30pm, they flipped the sign to closed. Though there were still some people sitting in the dining room.
I really had no issues on December 24 (evening) and 25 (morning) but I see that the EWR Polaris lounge requires some luck.
I wanted to post this so people could see it isn't ALWAYS bad.
Hopefully reliability will improve in 2022.
Dec 31, 2021, 10:17 pm
#159
Join Date: Aug 2008
Location: PHL
Programs: UA 1K 1MM, Marriott Gold, IHG Platinum, Raddison Platinum, Avis Presidents Club
Posts: 5,271
Of course it wasn't closed, my food pictures are real. :P
I really had no issues on December 24 (evening) and 25 (morning) but I see that the EWR Polaris lounge requires some luck.
I wanted to post this so people could see it isn't ALWAYS bad.
Hopefully reliability will improve in 2022.
I really had no issues on December 24 (evening) and 25 (morning) but I see that the EWR Polaris lounge requires some luck.
I wanted to post this so people could see it isn't ALWAYS bad.
Hopefully reliability will improve in 2022.
Jan 1, 2022, 5:54 am
#160
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,048
Jan 1, 2022, 1:38 pm
#162
Join Date: Aug 2001
Location: BNE/OOL temporarily-permanently at CAK/PIT
Programs: UA*1K & UA Club, National Ex. Elite, Hertz Pres. Circ., Amex Plat., CLEAR
Posts: 1,703
To be frank, they should probably just convert it back to a UC and repurpose the staff for that, and set aside some special amenities for paid J customers.
Jan 1, 2022, 2:18 pm
#163
Join Date: Jul 2003
Location: RSW & HDS (Naples, Florida & Hoedspruit, South Africa); frequently flying via JNB, EWR, IAD, ORD
Programs: UA Platinum, Star Alliance Gold, Hilton Silver, AA
Posts: 396
Arrived EWR Polaris lounge today 2:30pm. Restaurant closed. Showers closed. A few items available on buffet but many dishes had signs out indicating what was previously available, but were empty. Went to bar and asked if it's possible to get a latte/cappucino/espresso: "Sorry, we're out of pods."
Bathrooms in need of service.
Edible items on the buffet: Eggplant rollatini, tomato-mozzarella salad with rocket (yellow tomatoes were great, red tomatoes were unripe and mealy; mozzarella was delicious). Unfortunately we went ahead and ate and then just now (4:10pm) they opened the restaurant. Really? They couldn't have indicated on the "closed" sign what time they would re-open? I just don't get this.
Only dessert items I saw were two chocolate cookies in plastic wrappers, and a few apples in plastic wrap.
At least the sauvignon blanc is tasty.
Bathrooms in need of service.
Edible items on the buffet: Eggplant rollatini, tomato-mozzarella salad with rocket (yellow tomatoes were great, red tomatoes were unripe and mealy; mozzarella was delicious). Unfortunately we went ahead and ate and then just now (4:10pm) they opened the restaurant. Really? They couldn't have indicated on the "closed" sign what time they would re-open? I just don't get this.
Only dessert items I saw were two chocolate cookies in plastic wrappers, and a few apples in plastic wrap.
At least the sauvignon blanc is tasty.
Jan 1, 2022, 2:28 pm
#164
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Has anyone who's visited the EWR PL in its current state take pictures and post via Twitter to complain about how badly things have gone?
David
David
Jan 1, 2022, 2:37 pm
#165
Join Date: Jul 2003
Location: RSW & HDS (Naples, Florida & Hoedspruit, South Africa); frequently flying via JNB, EWR, IAD, ORD
Programs: UA Platinum, Star Alliance Gold, Hilton Silver, AA
Posts: 396
On top of the above, at 16:35 they just lowered the shades in the EWR Polaris lounge so that we could no longer watch the planes on the tarmac. A low murmur was heard throughout nearby seats and a few minutes later the shades were raised again. Weird.
The "quiet suites" are also closed and roped off.
The "quiet suites" are also closed and roped off.
Last edited by WineCountryUA; Jan 1, 2022 at 4:35 pm Reason: merging consecutive posts by same member