How are 1Ks being treated by UA?
#406
#407
Join Date: Apr 2012
Location: DEN
Programs: UA 1K, Marriott Plat, Hertz PC, Global Entry, CLEAR
Posts: 285
#408
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
David
#409
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,998
I was on a IAH-DEN flight a couple days ago when 3 GSs boarded early and about 7 1Ks followed. All of the GSs and 1Ks walked back to Y except for 2-only my wife and I remained in F because we bought F. I later talked to one of the GSs at baggage claim and asked her how things were working out on UGs. She said that, as an IAH flyer, she has about a 30% UG rate using PPs, but that hub-to-hub was really hard. She said that she only ever gets CPUs on short haul.
Last edited by zombietooth; Aug 25, 2022 at 12:06 pm
#410
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 2,772
I was on a IAH-DEN flight a couple days ago when 3 GSs boarded early and about 7 1Ks followed. All of the GSs and 1Ks walked back to Y except for 2-only my wife and I remained in F because we bought F. I later talked to one of the GSs at baggage claim and asked her how things were working out on UGs. She said that, as an IAH flyer, she has about a 30% UG rate using PPs, but that hub-to-hub was really hard. She said that she only ever gets CPUs on short haul.
#412
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 4,998
#415
Join Date: Jun 2016
Location: EWR
Programs: UA 1.65M , Platinum, 1K Emeritus, UC Lifetime , HHonors Gold, Presidential Plus card holder
Posts: 697
1K and plus points work again with upgrades from O to PZ EWR-SFO for tomorrow's flight for the two of us. I have yet to fly in P+ because we either get upgraded or it disappears.
#416
#417
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I checked in at ABQ yesterday and the very friendly check in agent thanked me for being 1K and said that without people like me there wouldn't be an airline. I was touched.
#418
Original Poster
Join Date: Nov 2019
Location: YEG
Programs: UA Gold
Posts: 323
Flew BNE-SFO last night. I was thanked for being a 1K at the check-in desk and then in Polaris the purser was asking everyone for their first and second choice for dinner. Except for me! He said first choice only because I'm one of the few 1Ks on board. Wow. They also didn't forget the 1Ks at pre-boarding. I'm impressed.
#419
Join Date: Oct 2021
Location: Bay Area
Posts: 347
I had a domestic flight earlier this month where I was in the last row of first. The FA took everyone's order and then came back to tell everyone around me (but not me) in the last two rows that their first choice (chicken) was not available and confirming they'd be okay with the other option. Didn't say anything to me about 1K's getting prioritized but when the meals came, everyone around me in the last two rows got the veggie option and I got chicken, which was a little awkward, haha.
#420
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
Officially this is how it is supposed to work despite many reports of other service flows. Kudos to this crew for doing it right.