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Pay Cash/ Pay in Person / Ticket office option gone?

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Pay Cash/ Pay in Person / Ticket office option gone?

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Old Mar 16, 2021, 10:29 pm
  #16  
 
Join Date: Sep 2008
Posts: 812
Originally Posted by WineCountryUA
"Pay in person" has also been limited to UA only tickets, some time limits , and other limitation that have never been clear, but eems to still be there.
I think as recently as late 2019/early 2020, I've seen the "pay in person" option be available on an itinerary with NH segments. The issue is that NH will cancel their segment if not ticketed with 24 hours, so the fare won't actually be held all the way until midnight the next day. I haven't had the occasion to check in the last few months, unfortunately.
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Old Mar 17, 2021, 4:34 am
  #17  
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Originally Posted by sincx
I think as recently as late 2019/early 2020, I've seen the "pay in person" option be available on an itinerary with NH segments. The issue is that NH will cancel their segment if not ticketed with 24 hours, so the fare won't actually be held all the way until midnight the next day. I haven't had the occasion to check in the last few months, unfortunately.
agreed. Have used this on RtW with LH, NH, LX segments. Not a problem.
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Old Mar 20, 2021, 4:52 pm
  #18  
 
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Holding a ticket for someone else to purchase?

I previously posted about difficulties in traveling from DEN-ORD on Easter (4/4).
I have found a seat that works for me - but since these tickets are purchased thru work's travel office and they are closed over the weekend, I dont want to lose the opportunity for this ticket.... can I reserve/hold/etc under my name and have work purchase come Monday?

-m
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Old Mar 20, 2021, 6:15 pm
  #19  
Moderator: United Airlines
 
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Select "pay in person" and then have some call with the appropriate card information. If you travel people will do this is another issues as they will not be able to get credit for the purchase.
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Old May 28, 2021, 10:58 am
  #20  
 
Join Date: Jul 2013
Programs: DYKWIA, But I'm a "Diamond Guest" UA 1K/2MM
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Pay Cash/ Pay in Person / Ticket office option gone?

When I have difficulty applying Future Flight Credits or ETCs, my fallback has been to choose the "Other forms of Payment">"Pay with Cash" option on the payment screen. This holds the reservation for 24 hours. I then call an agent and have them apply the FFC/ETC. Unfortunately, this option seems to have disappeared in the last week.

Does anyone know a workaround?
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Old May 28, 2021, 12:26 pm
  #21  
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oh crap. That's terrible. Indeed, this is gone
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Old May 28, 2021, 1:21 pm
  #22  
Moderator: United Airlines
 
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This has been reported previously in the past but has returned(as recent as March 2021)
Can no longer choose online to pay at airport? (still can)


Hopefully just any temp issue.
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Old May 28, 2021, 2:06 pm
  #23  
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It appears for some itineraries and not others. Not sure what triggers or disables it, though.
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Old May 28, 2021, 2:10 pm
  #24  
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I used it Wednesday this week for all UA/UAX domestic travel in July.
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Old May 29, 2021, 9:03 am
  #25  
 
Join Date: Mar 2005
Programs: Continental Onepass, Hilton, Marriott, USAir and now UA
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There are times when the pay later option is not available.

If your itinerary is not all UA or UA express, this option will not appear.

I discovered this booking international itineraries.
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Old May 29, 2021, 11:07 am
  #26  
 
Join Date: Nov 2002
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Originally Posted by radonc1
There are times when the pay later option is not available.

If your itinerary is not all UA or UA express, this option will not appear.

I discovered this booking international itineraries.
Also if the fare expires that day.
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Old May 29, 2021, 2:38 pm
  #27  
 
Join Date: Apr 2009
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Oh no! I use that payment feature with most every reservation I make!
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Old May 29, 2021, 4:32 pm
  #28  
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Originally Posted by radonc1
There are times when the pay later option is not available.

If your itinerary is not all UA or UA express, this option will not appear.

I discovered this booking international itineraries.
I tried it on an all UA mainline non-stop flight. Was not available. Ugh.
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Old May 29, 2021, 5:20 pm
  #29  
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I just tried several routes/dates...yep, it's dead. So sad. I used it often.
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Old May 29, 2021, 5:25 pm
  #30  
Moderator: United Airlines
 
Join Date: Jun 2007
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Posts: 67,161
Perhaps what FTers were using this for was the principal or only reason it was being used? And the original purpose became a non-issue?
If there was a concern with the alternative uses, wonder what that might have been?
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