Sears/Willis Tower without power for days, flight ops moved to Elk Grove Village
#1
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Join Date: Sep 2014
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Sears/Willis Tower without power for days, flight ops moved to Elk Grove Village
https://www.chicagobusiness.com/comm...cause-flooding
Looks like United's main flight ops center is out of commission with Sears/Willis tower out of power for 3 days now, Elk Grove Village is pulling most of the weight.
"The flooding forced United Airlines Holdings Inc. to shut down the operations center in its headquarters and evacuate flight dispatchers through darkened stairwells of the 110-story building."
"A substation that provides electricity to the skyscraper was still three feet underwater"
"In March, United reopened a back-up operations center at its former suburban headquarters in Elk Grove Village as one step toward enabling safe distancing for employees. Both nerve centers work in tandem to track flights, assign crews and tackle customer-service issues. The carrier also encouraged staff to work from home."
Looks like United's main flight ops center is out of commission with Sears/Willis tower out of power for 3 days now, Elk Grove Village is pulling most of the weight.
"The flooding forced United Airlines Holdings Inc. to shut down the operations center in its headquarters and evacuate flight dispatchers through darkened stairwells of the 110-story building."
"A substation that provides electricity to the skyscraper was still three feet underwater"
"In March, United reopened a back-up operations center at its former suburban headquarters in Elk Grove Village as one step toward enabling safe distancing for employees. Both nerve centers work in tandem to track flights, assign crews and tackle customer-service issues. The carrier also encouraged staff to work from home."
#4
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NBC is reporting '25 feet of water' in the basement of Willis Tower: https://www.nbcnews.com/news/us-news...higan-n1210536
UA's headquarters is likely to be closed for days, if not weeks.
UA's headquarters is likely to be closed for days, if not weeks.
#5
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That is kind of amazing.
I have been through Willis several times. Once on a tour of the UA ops center (FT DO), and once when we were looking for office space in Chicago.
Incredible complex to be dark for days on end. I know they were doing a major remodel of the 1st couple floors. Wonder if that contributed.
I have been through Willis several times. Once on a tour of the UA ops center (FT DO), and once when we were looking for office space in Chicago.
Incredible complex to be dark for days on end. I know they were doing a major remodel of the 1st couple floors. Wonder if that contributed.
#6
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That is kind of amazing.
I have been through Willis several times. Once on a tour of the UA ops center (FT DO), and once when we were looking for office space in Chicago.
Incredible complex to be dark for days on end. I know they were doing a major remodel of the 1st couple floors. Wonder if that contributed.
I have been through Willis several times. Once on a tour of the UA ops center (FT DO), and once when we were looking for office space in Chicago.
Incredible complex to be dark for days on end. I know they were doing a major remodel of the 1st couple floors. Wonder if that contributed.
#7
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Join Date: Sep 2014
Posts: 2,531
NBC is reporting '25 feet of water' in the basement of Willis Tower: https://www.nbcnews.com/news/us-news...higan-n1210536
UA's headquarters is likely to be closed for days, if not weeks.
UA's headquarters is likely to be closed for days, if not weeks.
The underground electrical substation that was flooded is now no longer flooded, electric company (Com Ed) is doing inspection and repairs before they can bring it back online.
Supposedly they were working on bringing in portable (truck-sized) generators in the mean time, but haven't heard anything about that for a while.
#8
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This reminds me of a client I visited in southern Germany. They were quite proudly showing me their new building including a data center in the basement. As we walked through the data center, they showed me removable metal "dams" that can be put in place to block water from entering the data center. You see, the new building was in a known flood plain and gets flooding on a regular basis.
It took every ounce of my self control to ask them why they decided to put the most water-sensitive equipment underground and not elsewhere in their 7 story new building.
It took every ounce of my self control to ask them why they decided to put the most water-sensitive equipment underground and not elsewhere in their 7 story new building.
#9
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Join Date: Sep 2014
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This was a big problem during Sandy, with hospitals / other critical infrastructure in NYC having their basements with generators flooded.
I believe afterward, code was changed to require generators for life-safety to be above grade.
Not sure if United's ops center had any kind of backup power or just a few hours to smoothly transition or what. Would love more info if anyone has it.
People on social media keep asking "what happened to the Sears Tower generators?" but I don't think random office towers typically have generators for backup power.
I believe afterward, code was changed to require generators for life-safety to be above grade.
Not sure if United's ops center had any kind of backup power or just a few hours to smoothly transition or what. Would love more info if anyone has it.
People on social media keep asking "what happened to the Sears Tower generators?" but I don't think random office towers typically have generators for backup power.
#11
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https://www.esdglobal.com/gallery/pr...rations-center
The Network Operations Center included redundant electrical systems and standalone mechanical and plumbing systems all backed by a generator.
#12
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This was a big problem during Sandy, with hospitals / other critical infrastructure in NYC having their basements with generators flooded.
I believe afterward, code was changed to require generators for life-safety to be above grade.
Not sure if United's ops center had any kind of backup power or just a few hours to smoothly transition or what. Would love more info if anyone has it.
People on social media keep asking "what happened to the Sears Tower generators?" but I don't think random office towers typically have generators for backup power.
I believe afterward, code was changed to require generators for life-safety to be above grade.
Not sure if United's ops center had any kind of backup power or just a few hours to smoothly transition or what. Would love more info if anyone has it.
People on social media keep asking "what happened to the Sears Tower generators?" but I don't think random office towers typically have generators for backup power.
https://www.trainorders.com/discussi....php?1,1346505
"Yes, the Sears Tower has four EMD 20-645E3 standby engines. Marine versions of the 20-645E3 (with a special deep sump crankcase and other marine modifications such as pressure relief crankcase covers) are quite common on some of the large 1,000 footer ore boats on the Great Lakes."
https://en.wikipedia.org/wiki/EMD_645
"Municipal workers reversed the flow of the Chicago River early Monday morning to help drain the office building’s basements and an adjacent street."
https://www.chicagobusiness.com/comm...cause-flooding
Hey no biggie, we'll just reverse the flow of the river
Last edited by paule123; May 21, 2020 at 8:18 pm
#13
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Just curious where in Elk Grove Village UA has its ops center? I've seen the extensive complex of building and facilities on the north side of E. Algonquin Road but those are not in Elk Grove Village. Google Maps shows the city as Mt. Prospect.
David
David
#14
Join Date: Mar 2008
Posts: 140
Yep, that's it. I think EGV has a special carve-out of its map to capture this property. We also have another emergency back-up location down in the Loop (won't specify location) we're using while Willis is out. Quarterly drills are run for this sort of thing, so all in all UA was well prepared to handle, but yes fortunate timing given all of the non-NOC employees have been working remotely.
#15
Join Date: Mar 2005
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Posts: 1,659
This reminds me of a client I visited in southern Germany. They were quite proudly showing me their new building including a data center in the basement. As we walked through the data center, they showed me removable metal "dams" that can be put in place to block water from entering the data center. You see, the new building was in a known flood plain and gets flooding on a regular basis.
It took every ounce of my self control to ask them why they decided to put the most water-sensitive equipment underground and not elsewhere in their 7 story new building.
It took every ounce of my self control to ask them why they decided to put the most water-sensitive equipment underground and not elsewhere in their 7 story new building.
One day, the sprinkler system went off and the basement flooded, putting all of those servers (Exchange servers, file servers, and DHCP servers for all of the users in North America) got taken offline.
Fortunately there were backup servers for DHCP and Exchange at a factory a few miles away.
I am continually amazed at how places haven't realized how having critical electrical equipment and generators in the basement is a terrible idea.
Last edited by acregal; May 22, 2020 at 9:45 pm