Jun 17, 2020, 4:09 pm
Last edit by: WineCountryUA
Debating the value of masks is not appropriate for the UA forum -- we will discuss the UA requirements, enforcement and/or compliance. The value of masks is not UA specific issue (and not airline industry-specific either) and is best discussed elsewhere in a more universal format
WineCountryUA
UA coModerator
.22 April UA to provide "Social distancing" by blocking middles from advance seat assignments -- note middles can be assigned for those traveling together or at the gate if needed ... example notice and COVID-19: What we're doing to keep customers and employees safe
20 May 2020 United Launches United CleanPlus: A New Standard of Cleanliness and Safety in Partnership with Clorox and Cleveland Clinic ... (post)
"allowing customers to take alternative flights when we expect a flight to operate over 70% capacity." is included in the above announvement
Also NSRA not allowed if above 70%
15 June 2020 United Airlines Strengthens Onboard Mask Policy to Further Protect Passengers and Employees Against COVID-19 Spread ... (post)
July 2020 -- appears UA has dropped blocking pre-assignment of middles, still notifying if 70% booked
20 July -- "Traveling is different now, but we're still committed to your safety What to expect when you travel next", e-mail
22 July -- United Extends Mask Requirements to Airports
17 August 2021 -- TSA to extend transportation mask mandate into January (18, 2022)
WineCountryUA
UA coModerator
.22 April UA to provide "Social distancing" by blocking middles from advance seat assignments -- note middles can be assigned for those traveling together or at the gate if needed ... example notice and COVID-19: What we're doing to keep customers and employees safe
20 May 2020 United Launches United CleanPlus: A New Standard of Cleanliness and Safety in Partnership with Clorox and Cleveland Clinic ... (post)
"allowing customers to take alternative flights when we expect a flight to operate over 70% capacity." is included in the above announvement
Also NSRA not allowed if above 70%
15 June 2020 United Airlines Strengthens Onboard Mask Policy to Further Protect Passengers and Employees Against COVID-19 Spread ... (post)
July 2020 -- appears UA has dropped blocking pre-assignment of middles, still notifying if 70% booked
20 July -- "Traveling is different now, but we're still committed to your safety What to expect when you travel next", e-mail
22 July -- United Extends Mask Requirements to Airports
17 August 2021 -- TSA to extend transportation mask mandate into January (18, 2022)
UA COVID19 precautions: **REQUIRING** mask usage per CDC/DoT
Jul 21, 2020, 6:48 am
#571
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,164
YMMV and I don't have a sample big enough to say definitively, but in my case I've seen everything from "we're in a potential over-sale situation and are looking for volunteers who have the flexibility to wait the 24+ hours until our next flight to this destination" to "this isn't a very full flight so there should be no problem with getting your carry-ons onboard" -- The majority of my flights have been in the former category, my flights on Friday were in the latter (probably around 80% and 70% respectively)
On the mainline side I have seen some swapping going on not just Day of Departure. One of my flights was a 738 when booked, turned into a 73G, then a 739, then a 738, back to a 73G, sat there for a while, became a 738, and then at some point after I checked in but before departure was a 739... I imagine with the 73x and the A319/20 fleets this is relatively easy to do given the number of frames sititng in hubs, the number of FAs in ready rooms at the airport and the common type ratings not really impacting the CA/FO at all.
On the mainline side I have seen some swapping going on not just Day of Departure. One of my flights was a 738 when booked, turned into a 73G, then a 739, then a 738, back to a 73G, sat there for a while, became a 738, and then at some point after I checked in but before departure was a 739... I imagine with the 73x and the A319/20 fleets this is relatively easy to do given the number of frames sititng in hubs, the number of FAs in ready rooms at the airport and the common type ratings not really impacting the CA/FO at all.
Jul 21, 2020, 9:23 am
#573
FlyerTalk Evangelist
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Jul 21, 2020, 9:30 am
#574
Join Date: Mar 2016
Location: Houston/DC
Programs: UA 1K, 1MM
Posts: 564
I think this is nitpicking a bit. Sure, they could have used the specific work "virus", but It is pretty clear to me that the upgraded cleaning procedures (and advertising of it) are in response to the COVID-19 issue & are targeted to mitigate the associated risk.
Jul 21, 2020, 9:38 am
#575
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Otherwise it is still all theater.
David
Jul 21, 2020, 10:05 am
#576
Join Date: Sep 2014
Posts: 2,531
Which for a rando in a chain pharmacy, sure, but you'd think a global airline could get it right.
Jul 21, 2020, 10:42 am
#577
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Yes, a poor choice of word for the press release but reading the full release or following on to united.com/cleanplus makes it clear the difference is well understood.
Jul 22, 2020, 7:47 am
#578
Join Date: May 2004
Location: BKK
Posts: 261
United extends mask mandate to airports, cracks down on exemptions.
https://www.reuters.com/article/heal...-idUSL2N2ET02V
https://www.reuters.com/article/heal...-idUSL2N2ET02V
Jul 22, 2020, 8:33 am
#579
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,195
Early in the pandemic I went to Walgreens and it was a madhouse and this one person kept shouting at the sales associate that she needed ANTIBACTERIAL SOAP (they were sold out) because SHE DIDN'T WANT TO GET CORONAVIRUS.
Which for a rando in a chain pharmacy, sure, but you'd think a global airline could get it right.
Which for a rando in a chain pharmacy, sure, but you'd think a global airline could get it right.
Jul 22, 2020, 9:15 am
#580
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
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Posts: 12,809
United extends mask mandate to airports, cracks down on exemptions.
https://www.reuters.com/article/heal...-idUSL2N2ET02V
https://www.reuters.com/article/heal...-idUSL2N2ET02V
Jul 22, 2020, 10:57 am
#582
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-RM
Jul 22, 2020, 11:20 am
#583
formerly wunderpit
Join Date: Dec 2009
Location: ONT-SNA-LAX
Programs: UA1K-HHDiamond
Posts: 1,341
I agree with this. Although common sense says everyone should be wearing a mask in a public space like an airport, I don't see how United can enforce mask usage at places like baggage claim which are airport property, not airline. At the end of the day, if a customer doesn't wear a mask at baggage claim United has no recourse and can't not deliver your bag because of it.
-RM
-RM
Jul 22, 2020, 11:25 am
#584
FlyerTalk Evangelist
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The antibacterial additive isn't needed for CV-19 (and is likely counterproductive as overuse will lead to resistant bacteria).
Jul 22, 2020, 11:55 am
#585
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,411
The same way that they can do it on a plane: by refusing to allow you to fly with them again in the future. Of course, that assumes that they can figure out your name and that you're a UA customer in the first place. Then again, it's all theater anyway, so UA is free to make up whatever policies they want.
