Last edit by: J.Edward
Please note the following specific threads which may be of interest within the UA forum:
UA Coronavirus Suspension/Waivers: China flts suspended til 24 Apr 2020; Waiver ICN
CORONAVIRUS partner award deals
Will Coronavirus travel impacts cause UA to change/extend status levels for 2020?
CORONAVIRUS partner award deals
Will Coronavirus travel impacts cause UA to change/extend status levels for 2020?
For a more general, non-UA related discussion of COVID19 please see:
J.Edward
COVID19 / Best Assessment as to "Secondary" Impacts on UA/M+ in 2020 from Black Swans
#46
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My guess is the larger issue UA - and the industry in general - is facing is a massive drop off in demand. Customers not buying tickets at all is a more serious problem then customers buying tickets, just not buying them with UA. The latter issue may be able to be addressed by tweaking the loyalty program but the former cannot.
I think UA would prefer the demand to come back ASAP which in turn would justify the flights returning.
A better way to think of this may be "if the virus was cured today how long would it take demand for travel to rebound - and for every week it's not, how many more weeks/months will demand take to rebound once it is cured?"
Anyways it seems like people are forecasting more domestic widebodies, potentially better loyalty promos, and more distressed inventory (read: awards and upgrades) for the short-term?
I think UA would prefer the demand to come back ASAP which in turn would justify the flights returning.
A better way to think of this may be "if the virus was cured today how long would it take demand for travel to rebound - and for every week it's not, how many more weeks/months will demand take to rebound once it is cured?"
Anyways it seems like people are forecasting more domestic widebodies, potentially better loyalty promos, and more distressed inventory (read: awards and upgrades) for the short-term?
Meanwhile, as long as this continues, they will be losing cash in large quantities in that division, which the odd sub of a 777 on a domestic route is simply not going to recover. My guess is that they will increase the hot standby situation at their hubs, and try to bring forward any maintenance or repainting as the shop capacity permits.
#47
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My guess is they will be conservative ramping back up though. Start with SFO, stagger the other hub restart dates. Maybe wait a bit before resuming 2x HKG from SFO, maybe 3-5x weekly instead of daily, things like that.
My worry is certain routes never make it back - ORD-HKG, something from LAX, that type of thing.
We may see some Y award sales to Asia though.
My worry is certain routes never make it back - ORD-HKG, something from LAX, that type of thing.
We may see some Y award sales to Asia though.
#48
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I expect a "double PQD qualification promo" to start in about March-April. I really don't think there is much else they can do given the time tag needed to fix the major product issues. The only other thing I would see is some kind of mileage redemption promo as "More discount seats for elites" or perhaps some type of a redemption discount if you fly x miles (or x PDQ).
United has really stuck themselves out on a limb, and a combo of Delta and Coronavirus has just sawed off the limb. That said, my bet is they are too arrogant to realize how bad of a situation they have put themselves in. Actions will only be taken after a disastrous 1st Q, and perhaps not until after a bad second quarter.
United has really stuck themselves out on a limb, and a combo of Delta and Coronavirus has just sawed off the limb. That said, my bet is they are too arrogant to realize how bad of a situation they have put themselves in. Actions will only be taken after a disastrous 1st Q, and perhaps not until after a bad second quarter.
#49
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I am sure we would all like to see that, but that doesn't seem to be UA's plan, given they are looking for F/As to volunteer to take a few months off and are taking other measure to reduce the number of hours per month crew are flying, as discussed upthread.
I imagine a few of the WBs used for China will be re-allocated as you say but I doubt it makes financial sense to keep all of them in use and see the resulting drop in yield the excess capacity will inevitably lead to.
I imagine a few of the WBs used for China will be re-allocated as you say but I doubt it makes financial sense to keep all of them in use and see the resulting drop in yield the excess capacity will inevitably lead to.
This might be the best alternative deployment of assets that cost a fortune to carry (77W and 787... depreciated 772s admittedly can be parked in the short-term more easily).
#50
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Look for United to act defensively - cutting costs - to try to prop up the bottom line. Park the planes. Furlough the people. Cut costs on other routes. Delay spending money on capital improvements. This is the standard corporate playbook for a decline in revenue.
Trying to grow the business in the short term on other routes - in what is traditionally the slowest time of year for travel - I don't see them doing much in that regard.
Trying to grow the business in the short term on other routes - in what is traditionally the slowest time of year for travel - I don't see them doing much in that regard.
#51
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China has been an overall drag on Pacific yields and unit revenue for some time due to the aggressive capacity growth and fragmentation of the market. China is important strategically (slots/route authorities) and for corporate business, so there is little doubt the flights will be back, but until such time as high-value corporate travel demands the resumption of service, I don't think UA (or others, for that matter) view the suspension of service during a seasonal low period to be a tremendous negative. At worst, there are some benefits to be derived from the temporary suspension of what are, in all likelihood, marginal or loss-making services at this time of year.
#52
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China has been an overall drag on Pacific yields and unit revenue for some time due to the aggressive capacity growth and fragmentation of the market. China is important strategically (slots/route authorities) and for corporate business, so there is little doubt the flights will be back, but until such time as high-value corporate travel demands the resumption of service, I don't think UA (or others, for that matter) view the suspension of service during a seasonal low period to be a tremendous negative. At worst, there are some benefits to be derived from the temporary suspension of what are, in all likelihood, marginal or loss-making services at this time of year.
I had understood that UA makes money on it's china flights (in large part due to a strong base of corporate accounts) but that it has fallen as competition has gotten much fiercer as the Chinese carriers went from being clearly sub-par in service and product to being in a few cases (Hainan, China Southern) better airlines than UA by a lot....
#53
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I had frankly not thought about this, so glad you raised it. There is some evidence for the fact that Delta and AA were not making $$$ on their (far more limited) flights, likely as they are not in hubs that have high demand to China by an large, and so were carrying lots of connection traffic. This may be part of why they suspended for longer and did so more quickly than UA.
I had understood that UA makes money on it's china flights (in large part due to a strong base of corporate accounts) but that it has fallen as competition has gotten much fiercer as the Chinese carriers went from being clearly sub-par in service and product to being in a few cases (Hainan, China Southern) better airlines than UA by a lot....
I had understood that UA makes money on it's china flights (in large part due to a strong base of corporate accounts) but that it has fallen as competition has gotten much fiercer as the Chinese carriers went from being clearly sub-par in service and product to being in a few cases (Hainan, China Southern) better airlines than UA by a lot....
#54
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#55
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LAX is a competitive bloodbath. Better to have well over 50% share at ATL or MSP (or DEN or IAH) than 30% share at LAX.
#56
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An interesting point, but UA obviously has quite a bit invested in both the routes and equipment, so while the pre-NCV ROI may have been sub-optimal, I would assume that a zero ROI is even worse. Which leads back to the question of "what will they do with the equipment?" Personally, I'd love to see the return of bountiful $1100 RT P fares SFO-NYC, and easy 1K CPUs to HNL .
Part of the issue with China is the fact that route authorities are use-it-or-lose-it, and they are essential for business traffic, so airlines have a much higher loss tolerance. During a seasonal low, especially over CNY, I wouldn't be surprised if not operating at all is a net positive. That won't be the case for long, though, and despite the fact that China hasn't outperformed the rest of the Pacific network in a few years, prolonged suspension will have a negative impact on revenue.
My point is that it probably makes more sense to actually fly the capital-intensive asset (by reallocating it elsewhere in the system) than park it until the situation improves... at least it can generate revenue to offset carrying cost. I think we can expect that the suspension of long-haul, low-yield flying will have a favorable short-term PRASM impact, but it's not meaningful because it's the result of an aberrational extrinsic circumstance.
#57
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I think that depends on the degree to which the extra domestic capacity impacts fares in the short term and whether they can maintain relatively high load factors. Which is where J. Edward's prediction we may see elite qualification promos comes into play.
#58
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As for goosing elite qualification, UA is sufficiently diversified across a number of geographies (some of which are outperforming, like domestic, Latin and TATL) that I don't think even a several-month suspension of China service will necessitate the sort of promotions we saw during the recession of the late-aughts. China has been lagging for several years and HKG's performance in the last 6 months has been abysmal, so this is unfortunately just exacerbation of negative trends in the region.
If Taiwan, Singapore, Korea and Japan sustain a major drop in demand and yield as a result of the 2019-nCoV outbreak, that might cause me to change my position.
#59
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It's not only China, the global economy has been slowing before this outbreak, and overall business travel is scaling back. The virus situation just amplified and sped up what was already happening anyway. We still don't know how this virus thing will pan out - it could be a couple more months, or it could be longer, or it could turn into a global catastrophe that decimates our way of life. Too many variables at this point.
Having said this, Kirby only works in one direction - if the customers pull back and stop flying, he will only slash the product and tighten the screws even more. Remember USAir in the weeks and months post 9/11 under Balndanza-centric leadership where instead of enticing people back in the air, they decided that only full fare tickets would qualify towards elite status, and the attitude was either fly us or buzz off. That's all the insight we really need into his likely line of thinking, there won't be a soft landing or free lunch for anyone, but rather a move in the opposite direction, perhaps with significant capacity reductions.
Having said this, Kirby only works in one direction - if the customers pull back and stop flying, he will only slash the product and tighten the screws even more. Remember USAir in the weeks and months post 9/11 under Balndanza-centric leadership where instead of enticing people back in the air, they decided that only full fare tickets would qualify towards elite status, and the attitude was either fly us or buzz off. That's all the insight we really need into his likely line of thinking, there won't be a soft landing or free lunch for anyone, but rather a move in the opposite direction, perhaps with significant capacity reductions.
#60
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I had frankly not thought about this, so glad you raised it. There is some evidence for the fact that Delta and AA were not making $$$ on their (far more limited) flights, likely as they are not in hubs that have high demand to China by an large, and so were carrying lots of connection traffic. This may be part of why they suspended for longer and did so more quickly than UA.
As for AA, I went to one of the NBA exhibition games here a few years ago, and sat next to a bunch of AA execs (AA is a sponsor), and they flat out told me that they were getting destroyed in China. This was before they gave up on ORD.
I had understood that UA makes money on it's china flights (in large part due to a strong base of corporate accounts) but that it has fallen as competition has gotten much fiercer as the Chinese carriers went from being clearly sub-par in service and product to being in a few cases (Hainan, China Southern) better airlines than UA by a lot....