Mileage accelerator not posting-system bug
Oct 24, 2019, 11:12 am
#1
Original Poster
Join Date: Sep 2009
Location: ATL
Programs: UA *Gold
Posts: 71
Mileage accelerator not posting-system bug
Purchased 10,000 miles on 10-13, not posted as of 10-21. MileagePlus website says it should post in 24 hours. This purchase was on an award ticket.
Emailed MileagePlus, reply was non-responsive, called in, after much researching, referred to supervisor who said it was a system bug, had been referred, and should be posted in 10 days or by-and-by. From the conversation, my conclusion was it would have never posted if I had not called in.
Emailed MileagePlus, reply was non-responsive, called in, after much researching, referred to supervisor who said it was a system bug, had been referred, and should be posted in 10 days or by-and-by. From the conversation, my conclusion was it would have never posted if I had not called in.
Oct 24, 2019, 5:27 pm
#2
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,857