Any way to avoid change fees?
#1
Original Poster
Join Date: Jul 2012
Location: SBP
Programs: UA 1K, Marriott Titanium, Marriott Lifetime Platinum, Hilton Diamond
Posts: 533
Any way to avoid change fees?
I'm planning a trip with a friend of mine next week. He just found out he has a job interview hew's been waiting four months for the day we are supposed to leave so we had to change the flights by 1 day in order for him to make the interview. I purchased this on a United Club Card which has some sort of trip protection but I'm' not sure this would apply. I realize we're almost certainly out the $400 change fee which isn't a huge deal since he's all but guaranteed to get this job and the pay difference will very quickly make up for the change fee, but if anyone has a tip that might help let me know. What makes it worse is we just bought the tickets 48 hours ago, so we barely missed the 24 hour cancellation window.
#3
Original Poster
Join Date: Jul 2012
Location: SBP
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Posts: 533
Since we have to leave a day late, we are going to come back a day late to make up for the lost time so either way I'd have to pay a change fee on my ticket.
#4
Join Date: Oct 2011
Location: LAX
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Posts: 256
You can wait until the last minute and hope for the slight chance that the flight will be cancelled or delayed several hours, in which case you can request a full refund.
Happened to me once.
Happened to me once.
#5
Join Date: Jan 2017
Location: Portland OR
Programs: United 1K 1MM, Marriott Bonvoy Platinum, Hilton HHonors Gold
Posts: 560
Call United and explain - very politely - the situation (and have documention, the interview letter - to back up the case). You should’nt expect any favors but they may surprise and delight. UA is still in “rebuild reputation” mode, even though they’re much much better already (it’s the public perception that matters) and so may help out. The hefty change fees are to prevent industrial level speculatively buying the cheapest fares and changing multiple times for less than a close in (expensive) fare. If you satisfy them that’s clearly not what you’re doing and it’s a special case they *may* help out. Of course they may not, but nothing ventured nothing gained.
If (note if) they do help out then you and your friend owe them a favor, aka repeat business and your recommendations to others.
If (note if) they do help out then you and your friend owe them a favor, aka repeat business and your recommendations to others.
#6
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,406
The possible savings is real, but the risk is high -- if there aren't any seats in your fare class, you'd need to pay the $75 plus the fare difference, which could be substantial. (Or, the flight you want could sell out).
#7
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
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If the flight is next week what are the loads on flights past it up to 23 hours later?
Basically does expert mode show 9s on the fare classes or worse?
Basically does expert mode show 9s on the fare classes or worse?
#9
Join Date: Dec 2006
Location: Silicon wasteland
Programs: UA 1KMM
Posts: 1,381
If the change is less than 24 hours, and there is availability in the same fare class that you're booked in, you can change within 24 hours of your target flight for $75. So, if you're currently scheduled at 5 PM Tuesday, and you want to fly at 3 PM Wednesday, you could call to make the change at 3 PM Tuesday. This will not work if you need to change the flight an entire day. It also won't allow you to change the return flight, although you could do the same thing on the way back.
The possible savings is real, but the risk is high -- if there aren't any seats in your fare class, you'd need to pay the $75 plus the fare difference, which could be substantial. (Or, the flight you want could sell out).
The possible savings is real, but the risk is high -- if there aren't any seats in your fare class, you'd need to pay the $75 plus the fare difference, which could be substantial. (Or, the flight you want could sell out).
#10
Original Poster
Join Date: Jul 2012
Location: SBP
Programs: UA 1K, Marriott Titanium, Marriott Lifetime Platinum, Hilton Diamond
Posts: 533
If the change is less than 24 hours, and there is availability in the same fare class that you're booked in, you can change within 24 hours of your target flight for $75. So, if you're currently scheduled at 5 PM Tuesday, and you want to fly at 3 PM Wednesday, you could call to make the change at 3 PM Tuesday. This will not work if you need to change the flight an entire day. It also won't allow you to change the return flight, although you could do the same thing on the way back.
The possible savings is real, but the risk is high -- if there aren't any seats in your fare class, you'd need to pay the $75 plus the fare difference, which could be substantial. (Or, the flight you want could sell out).
The possible savings is real, but the risk is high -- if there aren't any seats in your fare class, you'd need to pay the $75 plus the fare difference, which could be substantial. (Or, the flight you want could sell out).
The other problem I forgot to anticipate is we have a car rental that's a non-refundable rate. No luck at all trying to get them to drop the first day and add another day.
#11
Join Date: Dec 2009
Programs: SPG Plat
Posts: 459
This won't work because there are very limited flights for my route and they're all 24 hours apart. I'm Platinum so this could have been free to do if I was flying something with more options. The unfortunate part is his interview is at 0830 in San Luis Obispo County and the flight from LAX is at 1300. It's technically possible to make it but that's cutting it way closer than is worth risking.
The other problem I forgot to anticipate is we have a car rental that's a non-refundable rate. No luck at all trying to get them to drop the first day and add another day.
The other problem I forgot to anticipate is we have a car rental that's a non-refundable rate. No luck at all trying to get them to drop the first day and add another day.
#12
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,406
This won't work because there are very limited flights for my route and they're all 24 hours apart. I'm Platinum so this could have been free to do if I was flying something with more options. The unfortunate part is his interview is at 0830 in San Luis Obispo County and the flight from LAX is at 1300. It's technically possible to make it but that's cutting it way closer than is worth risking.
The other option would be to give it a try, accept that you'll likely miss your flight, and then hope to be re-accommodated the next day under the "flat tire rule." As long as you get to LAX within an hour or two of your flight, I imagine they'd just put you on the next one without a complaint. I can't guarantee that they'd add an extra day onto the end of the trip, but you could ask.
Of course, if you miss the flight, you're looking at either a long drive back to SLO or a hotel near LAX.
#13
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
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Agree. Unless it's an obvious and easy SDC situation, my default these days is to make the change in advance and pay the fee. With loads these days, holding out and hoping too often results in a serious reduction in options. Also, LAX is not a particularly great airport in terms of hoping for a cancel, as it is much less subject to cancels than say EWR or SFO.
#14
Join Date: Jan 2010
Posts: 211
As others have said you could try the "Flat Tire Rule." Does anyone know how early you can/should notify United of this? i.e. Would it be helpful to call The Premier Desk sooner rather than later to make them aware of this predicament of a potential missed flight?