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Entered wrong year on pax identication ID

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Entered wrong year on pax identication ID

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Old Feb 13, 2019, 2:46 pm
  #1  
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Join Date: Aug 2009
Posts: 1,088
Entered wrong year on pax identication ID

I just made a reservation for my mom. I entered all her personal info required for pax ID. After the purchase went through I realized that I had put MY birth year for her birthday. If I go to Edit passenger information, there is nothing that allows me to correct a birthdate. How can I make this correction. I don't want her to get to the airport and be turned a way because the reservation info does not match her drivers license.
Kensterfly is offline  
Old Feb 13, 2019, 3:23 pm
  #2  
 
Join Date: Sep 2010
Location: Arizona
Programs: AA EXP, UA 1k, DL Platinum, B6 Mosaic
Posts: 47
Give them a call and ask them to change it. If they cant’t, your within 24hrs of ticketing, so just cancel and rebook.
SFO777 and Silver Fox like this.
PrivatetoComercial is offline  
Old Feb 13, 2019, 3:27 pm
  #3  
 
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Call. CS should be able to change it.
drewguy is offline  
Old Feb 13, 2019, 3:59 pm
  #4  
 
Join Date: Aug 2011
Location: IAH / HOU
Programs: UA GS, DL-Plat, Hilton Gold, IHG Platinum, Hyatt Somethingist, Marriott Titanium Lifetime
Posts: 2,853
I entered the wrong birthday on a reservation for my parents about two years ago. I tried to get it fixed but couldn’t get it changed so I just left it. They flew with no problem. Apparently the birthday doesn’t have to be correct.
Air Houston is offline  
Old Feb 13, 2019, 4:25 pm
  #5  
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
This only matters is seeking to use Pre-Check or possibly GE/Nexus on an international ticket. It may also matter if there is a name and date or birth match to a watch list. But, none of these will disqualify her from flying and if the DOB can't be changed, it will either not matter or, at worst, be a minor hassle. E.g., she's stuck in the standard rather than Pre-Check line.
Often1 is offline  
Old Feb 13, 2019, 10:56 pm
  #6  
 
Join Date: Aug 2009
Location: Houston, TX
Programs: Continental OnePass Platinum
Posts: 416
I have changed the birthday with UA after booking and ticketing several times. In fact, when I don't know someone's birthday as I make a reservation, my standard thing is to guess a birthday, make the reservation, and then call and have it changed to be the correct one. Never a problem.
cjermain is offline  
Old Feb 13, 2019, 10:58 pm
  #7  
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Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,205
Don't waste your time - prior to the introduction of Precheck and a resulting cease-fire in my multi-year war with the TSA, I was putting random birthdates and genders on all of my tickets to purposely mess with their database and never had a single issue. I still don't fly domestic or international flights with my middle name on the ticket, which appears in my DL and passport. Unless you're trying to match a KTN as noted above, it won't matter and I wouldn't waste any time with it.
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