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-   -   United App: discussion, bugs, ... (Android , IOS, ...) (https://www.flyertalk.com/forum/united-airlines-mileageplus/1948830-united-app-discussion-bugs-android-ios.html)

Flying Machine May 18, 2022 7:52 pm


Originally Posted by Adam Smith (Post 34256394)
I have two bookings for this weekend that I need to cancel, and the app crashes every single time I hit the "Cancel Flight" button. I've tried restarting my phone, updating the app, uninstalling and reinstalling the app... Anyone else having any issues with this?

Were you able to have a favorable resolution?

leftysauce May 18, 2022 10:54 pm

Who else thinks the new color scheme (black in background and lighter blue in logo) looks weird (or even terrible)? It's like an awkward blue when combined with the rest of the purple and dark blue colors. The high-contrast colors are great for accessibility however...

DELee May 18, 2022 11:01 pm


Originally Posted by leftysauce (Post 34262304)
Who else thinks the new color scheme (black in background and lighter blue in logo) looks weird (or even terrible)? It's like an awkward blue when combined with the rest of the purple and dark blue colors. The high-contrast colors are great for accessibility however...

New employee uniform colors? Maybe UA thinks those are good colors.

David

GlobalServiced May 19, 2022 10:47 am


Originally Posted by leftysauce (Post 34262304)
Who else thinks the new color scheme (black in background and lighter blue in logo) looks weird (or even terrible)? It's like an awkward blue when combined with the rest of the purple and dark blue colors. The high-contrast colors are great for accessibility however...

I agree with you. It looks awkward, like an afterthought, or almost as if the app didn’t load properly.

dham May 19, 2022 2:07 pm


Originally Posted by leftysauce (Post 34262304)
Who else thinks the new color scheme (black in background and lighter blue in logo) looks weird (or even terrible)? It's like an awkward blue when combined with the rest of the purple and dark blue colors. The high-contrast colors are great for accessibility however...

It looks absolutely terrible. The word mark is also LOOKS misaligned on my phone (even if it’s actually aligned in the center, the weird spacing makes it look shifted to the right). I noticed the website now has this same branding. It’s a definite step down in my opinion.

Say Vandelay Jun 2, 2022 3:24 pm

Anyone else have issues checking in on the app? “We’re sorry, something went wrong.” I can check-in on the website but cannot get the BP to come up on the app either. Happens on multiple devices, but worked fine yesterday for a different flight.

SFO 1K Jun 2, 2022 3:25 pm

Have you tried signing off and back on? Also making sure there isn't an updated version of the app in your App Store?

Say Vandelay Jun 2, 2022 3:53 pm


Originally Posted by SFO 1K (Post 34302146)
Have you tried signing off and back on? Also making sure there isn't an updated version of the app in your App Store?

No dice. But I was able to get it into Wallet by texting myself the BP from the computer and open it in the phone browser. App still showing “Checked in” but no BP button.

mattg85 Jun 2, 2022 3:59 pm


Originally Posted by Say Vandelay (Post 34302143)
Anyone else have issues checking in on the app? “We’re sorry, something went wrong.” I can check-in on the website but cannot get the BP to come up on the app either. Happens on multiple devices, but worked fine yesterday for a different flight.

Same here as well as some friends flying tomorrow. Just the error message through the app and no one on upgrade list having shown as checked in either

Amargolis Jun 2, 2022 11:32 pm


Originally Posted by DELee (Post 34256400)
Pic? I tried andriod but didn't see any circles so far.

David

I don’t see the circles at all anymore (iOS). Looks that was a swing and a miss by UA and they pulled it?

cyclogenesis Jun 3, 2022 4:18 am

App plus website very flaky for me over the last 24 hours. Can't check in or view existing boarding passes

buckeyefanflyer Jun 18, 2022 4:53 pm

UA app Flight Status issue
 
Flight Status on my phone going back to Tuesday nothing for tomorrow should be going forward at least 2 days..

phkc070408 Jun 18, 2022 5:15 pm

I'm able to check from Thursday(16) to Monday(20) on my iPhone App. What flight are you looking for status for? Where to where?

Update - is your phone calendar showing the right date for today? Since UA gives status for a 5 day range centered around the current day, it's possible your phone thinks today is Thursday(16)

buckeyefanflyer Jun 22, 2022 2:40 am

Looking at it now on my phone nothing for today gies back last Friday thru yesterday.

elitefreak Jun 22, 2022 7:23 am

Login/Logout
 
Is it just me or does the app constantly log you out and require you to log in again? When I go to MY UNITED, my flights don't show and then I have to log in again. Annoying. Is there a way around this?


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