A United FA Made Me Cry (In a Good Way)
Dec 24, 2018, 5:48 am
#1
Original Poster
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
A United FA Made Me Cry (In a Good Way)
It was a simple act. On the 319 I was in row 2 and an elderly (wheel chair on/off-load) woman made her way to the forward lav. She spent a good 3-4 seconds at each row steadying hands on the seat backs (coming from around Row 10). As I realized what was happening before and before I would have walked her up with my arm she was already making her way past row 1.
A few minutes later I look up and see the F FA doing a 1/4 squat while she walked and the woman was behind her hands on each shoulder steadying herself as she walked back to her seat.
Maybe it was the time of year, the amazing week I had heli-skiing in Canada or maybe the thought that neither of my two living grandparents would ever be able to travel alone. Thankfully I had my sunglasses to put on as I started to get a bit misty eyed.
There are a lot of people out there and even a simple gesture goes a long way.
Happy Holidays everyone.
A few minutes later I look up and see the F FA doing a 1/4 squat while she walked and the woman was behind her hands on each shoulder steadying herself as she walked back to her seat.
Maybe it was the time of year, the amazing week I had heli-skiing in Canada or maybe the thought that neither of my two living grandparents would ever be able to travel alone. Thankfully I had my sunglasses to put on as I started to get a bit misty eyed.
There are a lot of people out there and even a simple gesture goes a long way.
Happy Holidays everyone.
Dec 24, 2018, 10:07 am
#2
Join Date: Sep 2010
Location: SFO
Programs: UAMP Global Services, AA Platinum
Posts: 89
It was a simple act. On the 319 I was in row 2 and an elderly (wheel chair on/off-load) woman made her way to the forward lav. She spent a good 3-4 seconds at each row steadying hands on the seat backs (coming from around Row 10). As I realized what was happening before and before I would have walked her up with my arm she was already making her way past row 1.
A few minutes later I look up and see the F FA doing a 1/4 squat while she walked and the woman was behind her hands on each shoulder steadying herself as she walked back to her seat.
A few minutes later I look up and see the F FA doing a 1/4 squat while she walked and the woman was behind her hands on each shoulder steadying herself as she walked back to her seat.
Dec 24, 2018, 10:48 am
#3
Join Date: Mar 2018
Location: EDI/GLA
Programs: DL 2 MM Unobtainum | UA 1.1MM Gold | MR Bonvoy Titanium
Posts: 2,272
It was a simple act. On the 319 I was in row 2 and an elderly (wheel chair on/off-load) woman made her way to the forward lav. She spent a good 3-4 seconds at each row steadying hands on the seat backs (coming from around Row 10). As I realized what was happening before and before I would have walked her up with my arm she was already making her way past row 1.
A few minutes later I look up and see the F FA doing a 1/4 squat while she walked and the woman was behind her hands on each shoulder steadying herself as she walked back to her seat.
Maybe it was the time of year, the amazing week I had heli-skiing in Canada or maybe the thought that neither of my two living grandparents would ever be able to travel alone. Thankfully I had my sunglasses to put on as I started to get a bit misty eyed.
There are a lot of people out there and even a simple gesture goes a long way.
Happy Holidays everyone.
A few minutes later I look up and see the F FA doing a 1/4 squat while she walked and the woman was behind her hands on each shoulder steadying herself as she walked back to her seat.
Maybe it was the time of year, the amazing week I had heli-skiing in Canada or maybe the thought that neither of my two living grandparents would ever be able to travel alone. Thankfully I had my sunglasses to put on as I started to get a bit misty eyed.
There are a lot of people out there and even a simple gesture goes a long way.
Happy Holidays everyone.
Cheers Mate!
Dec 24, 2018, 10:50 am
#4
Join Date: Feb 2005
Location: CLE, DCA, and 30k feet
Programs: Honors LT Diamond; United 1K; Hertz PC
Posts: 4,164
It was a simple act. On the 319 I was in row 2 and an elderly (wheel chair on/off-load) woman made her way to the forward lav. She spent a good 3-4 seconds at each row steadying hands on the seat backs (coming from around Row 10). As I realized what was happening before and before I would have walked her up with my arm she was already making her way past row 1.
A few minutes later I look up and see the F FA doing a 1/4 squat while she walked and the woman was behind her hands on each shoulder steadying herself as she walked back to her seat.
Maybe it was the time of year, the amazing week I had heli-skiing in Canada or maybe the thought that neither of my two living grandparents would ever be able to travel alone. Thankfully I had my sunglasses to put on as I started to get a bit misty eyed.
There are a lot of people out there and even a simple gesture goes a long way.
Happy Holidays everyone.
A few minutes later I look up and see the F FA doing a 1/4 squat while she walked and the woman was behind her hands on each shoulder steadying herself as she walked back to her seat.
Maybe it was the time of year, the amazing week I had heli-skiing in Canada or maybe the thought that neither of my two living grandparents would ever be able to travel alone. Thankfully I had my sunglasses to put on as I started to get a bit misty eyed.
There are a lot of people out there and even a simple gesture goes a long way.
Happy Holidays everyone.
This kind of customer service is awesome and while simple above and beyond/should be recognized.
And Happy Holidays!
Dec 24, 2018, 3:26 pm
#5
Original Poster
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
Yes after I posted this I wrote it in. Will be easy to determine (by description) which FA it was on that crew even though I didn't get her name. Compared to the demeanor of her other colleagues on the flight I don't see any of those having done that had they been in the galley when the woman excited the lav.
Dec 24, 2018, 6:25 pm
#7
FlyerTalk Evangelist
Join Date: May 2008
Location: San Francisco
Programs: GM on VX, UA, AA, HA, AS, SY; Budget Fastbreak
Posts: 27,610
Thank you for posting! Sweet! Also I love your music videos on yt (esp Choir Boy and Fearing) and hope you get Topographies at some point.