United charging different WiFi prices depending on logged in or not
Sep 11, 2018, 10:31 am
#33
Join Date: Jul 2013
Location: DAY/CMH
Programs: UA MileagePlus
Posts: 2,474
Sep 11, 2018, 9:11 pm
#34
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,209
uld choose...
Sep 12, 2018, 1:32 am
#35
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,966
This is definitely annoying... I hope this is a bug rather than intentional. Perhaps in the OP's case... perhaps United is picking up on his "SkyTeam" allegiance. 
I personally travel enough and am also expected to be in constant communications, so the $69/month for Global Wifi is worth it for me. That said, I wish it were more consistent/better
I personally travel enough and am also expected to be in constant communications, so the $69/month for Global Wifi is worth it for me. That said, I wish it were more consistent/better
Sep 15, 2018, 9:21 am
#37
Join Date: May 2003
Location: Redwood City, CA USA (SFO/SJC)
Programs: 1K 2010, 1P in 2011, Plat for 2012,13,14,15 & 2016. Gold in 17 & 18, Plat since
Posts: 8,826
This thread should be merged with the Plat benefits. Why? Because it's clear that, as a Gold, I can sent a note about poor or useless WiFi and, at best, get a refund. You Plat & 1K guys get 10,000 miles! :-(
Sep 17, 2018, 9:18 pm
#38
Join Date: May 2017
Location: Pittsburgh, PA
Programs: Marriott Titanium Elite (Lifetime Gold), United 1K
Posts: 128
I wouldn't be surprised if part of it has to do with the fact that they offer a 25% discount (statement credit? I can't remember) with your MileagePlus card. Either way, it's shady. Not that it matters to me, I've had to submit refund requests for my last 5 flights, no joke. My company pays for them, I just need the WIFI to work for once.
Jan 15, 2020, 6:49 am
#39
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,693
Personalized wifi pricing is now live
Went to purchase wifi on UAL762 KIAD-KIAH this morning:
Initial offer was $12.99 for 2h or $13.99 for full flight
Chose full flight, logged in with my MP number
Offer is now $12.99 for 1h or $17.99 for full flight
Of course I didn't screenshot it, assuming this was just a persistent rumor.
Initial offer was $12.99 for 2h or $13.99 for full flight
Chose full flight, logged in with my MP number
Offer is now $12.99 for 1h or $17.99 for full flight
Of course I didn't screenshot it, assuming this was just a persistent rumor.
Last edited by WineCountryUA; Jan 15, 2020 at 12:35 pm Reason: Moved to existing thread
Jan 15, 2020, 12:28 pm
#41
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,693
I'd forgotten about this thread, and I didn't bother playing games with it.
On the receipt it was also confused about the flight number (different in subject line vs body), so may have been related to that.
On the receipt it was also confused about the flight number (different in subject line vs body), so may have been related to that.
Jan 15, 2020, 12:43 pm
#42
Join Date: Jan 2010
Location: LAS, ZQN
Programs: UA PP (2MM), BA gold
Posts: 2,202
For me being unemployed, on my own $$$, UA have priced themselves out of my market and I can survive without it. I do buy on LH for $20 for 24 hours and used it BLR-FRA & MUC-ORD (same 24 hour period).
UA can stick it to those who have to have it.
As to the different pricing- I agree with earlier poster not much different than the TOD offerings to kettles while 1K's get crap.
I haven't tried Windows 10 hotspot as I use a HooToo but like the idea- thanks.
UA can stick it to those who have to have it.
As to the different pricing- I agree with earlier poster not much different than the TOD offerings to kettles while 1K's get crap.
I haven't tried Windows 10 hotspot as I use a HooToo but like the idea- thanks.
Jan 15, 2020, 6:08 pm
#43
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
If you are doing more than one flight, monthly pricing can generally beat the sun of the individual flights. And is very predictable in advance.
Jan 15, 2020, 6:15 pm
#44
Join Date: Feb 2005
Location: Boulder, CO
Programs: UA, AA, WN; HH, MR, IHG
Posts: 7,054
I've been lucky in that I haven't yet seen wifi costs above $25 or so, but maybe the markets I'm flying are less in demand.
Jan 15, 2020, 6:24 pm
#45
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,855
Sadly, my current employer refuses to cover subscription pricing, even the monthly subscription, because we operate on grant/contract funding and they would much prefer to charge individual projects the one-time fee than absorb it into overhead costs or trying to figure out how to pro-rate to the projects. Many people on federal funding may be in similar boats.
I've been lucky in that I haven't yet seen wifi costs above $25 or so, but maybe the markets I'm flying are less in demand.
I've been lucky in that I haven't yet seen wifi costs above $25 or so, but maybe the markets I'm flying are less in demand.
I look at what I am doing in the 30 day period, try to fit the time frame to cover 2 RTs and charge each RT on a prorated basis. So no more than $12.25 per direction.