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Saver award (Business vs First) between Hawaii and Mainland

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Old Jun 18, 2018, 10:35 am
  #1  
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Saver award (Business vs First) between Hawaii and Mainland

I booked saver award Honolulu-Las Vegas. HNL-SFO is IN (First) and SFO-LAS is XN (Economy). I was charged 40k. What is the deal with this award chart? Looks like I was charged for business (40k), not First (50k). I'm guessing the 40k "Business" applies to F on 2 cabin planes and J in 3 cabin planes???

SFO-LAS looks like sure-thing CPU (14 seats @ T-70ish), but IN exists now and I was thinking of calling in and asking for the IN space. I don't want to call in and have them say "You owe 10k more"...

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Old Jun 18, 2018, 10:44 am
  #2  
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Originally Posted by IAH-OIL-TRASH
I booked saver award Honolulu-Las Vegas. HNL-SFO is IN (First) and SFO-LAS is XN (Economy). I was charged 40k. What is the deal with this award chart? Looks like I was charged for business (40k), not First (50k). I'm guessing the 40k "Business" applies to F on 2 cabin planes and J in 3 cabin planes???

SFO-LAS looks like sure-thing CPU (14 seats @ T-70ish), but IN exists now and I was thinking of calling in and asking for the IN space. I don't want to call in and have them say "You owe 10k more"...
40K is the correct amount. First awards are only applicable on three-cabin planes.
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Old Jun 18, 2018, 10:58 am
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Just call and get the FC seat. One cannot trust the system to give you a FC on LAS-SFO.
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Old Jun 18, 2018, 11:06 am
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Originally Posted by jsloan
40K is the correct amount. First awards are only applicable on three-cabin planes.
Thanks. I'm gonna call in for the seat.
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Old Jun 18, 2018, 11:23 am
  #5  
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Originally Posted by IAH-OIL-TRASH
Thanks. I'm gonna call in for the seat.
Don't understand about calling. If there's no I/IN available on the LAS-SFO flight, how are you entitled to a seat in F? You can standby for I/IN. 40k is the correct pricing on the two class aircraft and 50k would be the correct pricing on the non-existent three-class aircraft.
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Old Jun 18, 2018, 11:25 am
  #6  
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Originally Posted by slippahs
Don't understand about calling. If there's no I/IN available on the LAS-SFO flight, how are you entitled to a seat in F? You can standby for I/IN. 40k is the correct pricing on the two class aircraft and 50k would be the correct pricing on the non-existent three-class aircraft.
OP said IN is now present on SFOLAS. I'm guessing that there was no inventory when the reservation was created.
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Old Jun 18, 2018, 11:58 am
  #7  
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Originally Posted by slippahs
40k is the correct pricing on the two class aircraft and 50k would be the correct pricing on the non-existent three-class aircraft.
It would not be unheard of for UA to sub in a 3-class 772 (of which UA still has more than 25) on this route.

That said, I/IN is the correct booking code, and 40k is the correct price. It would only be 50k if it booked into O.
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Old Jun 18, 2018, 12:00 pm
  #8  
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Originally Posted by Kacee
It would not be unheard of for UA to sub in a 3-class 772 (of which UA still has more than 25) on this route.
Sure--and "non existent" was probably an overstatement, but I haven't seen one in quite awhile, have you? Polaris 2 class birds occasionally will fly IAD-HNL and SFO-HNL.
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Old Jun 18, 2018, 12:09 pm
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Originally Posted by slippahs
Sure--and "non existent" was probably an overstatement, but I haven't seen one in quite awhile, have you? Polaris 2 class birds occasionally will fly IAD-HNL and SFO-HNL.
The subs are most common over the holidays, when UA has excess wide-body capacity and can use the additional lift to the islands. I don't remember whether any were reported this last Christmas.

Not sure what you mean by "Polaris 2 class birds" - the HD configuration (77G) with the IPTE seat is regularly flown on SFO, LAX, DEN, IAH, and ORD. EWR and IAD get the 764 (and occasionally a 763 swap), as the non-ER 772A doesn't have the range.
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Old Jun 18, 2018, 12:15 pm
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IAD-HNL is now exclusively on 763, not 764. My friend was on a Polarised 763 on June 3. So, slippahs was correct.
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Old Jun 18, 2018, 12:15 pm
  #11  
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Originally Posted by jsloan
OP said IN is now present on SFOLAS. I'm guessing that there was no inventory when the reservation was created.
Correct.

No IN SFO-LAS at booking. IN now available (or was - haven't looked since I grabbed a seat).
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Old Jun 18, 2018, 1:27 pm
  #12  
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Originally Posted by Kacee
The subs are most common over the holidays, when UA has excess wide-body capacity and can use the additional lift to the islands. I don't remember whether any were reported this last Christmas.

Not sure what you mean by "Polaris 2 class birds" - the HD configuration (77G) with the IPTE seat is regularly flown on SFO, LAX, DEN, IAH, and ORD. EWR and IAD get the 764 (and occasionally a 763 swap), as the non-ER 772A doesn't have the range.
As noted upthread, HNL-IAD is a 763. Missed a Polaris 2 class 763 by a day earlier this month. It looks like they are coming through from time to time.

We don't see 3-class 777s anymore in HNL even over the holidays. Just Polaris-ized 773s once in a blue moon. Alas, just never when I'm flying UA my 4-6x/month out of HNL.
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