United Consolidated Compensation Thread [Archive]
Jun 20, 2019, 9:55 pm
#1096
Join Date: May 2001
Location: Los Angeles, CA
Programs: UA 1K, HH Diamond, MR Silver
Posts: 228
I am just going to stop now. Apparently there is always a theoretical way that United may have acted that a mere Gold could not possibly understand. Plus people aren't even reading what I wrote. Thanks anyway.
Jun 23, 2019, 6:04 am
#1097
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Flew DEN-LIT. Landed ~30 before official arrival. Waited ~50 min to get to gate due to lack of ground crew working for UA. This is not a hub, and only 1 other UA flight even arriving within an hour of when we did (from IAH). Then waited 1 hour at baggage claim for my bags - finally left without them as I was late for work event and couldn't be more late. Had to do my work event without my items that I checked (had to due to size of demos) and was late as well.
Oh, and to add insult to injury no UA baggage claim workers present, just a a sign that said "call 1800-United1".
Wrote to 1K voice - will let you all know how UA responds. Regardless, very disappointed due to experience with UA on this. Hope the make it right.
Oh, and to add insult to injury no UA baggage claim workers present, just a a sign that said "call 1800-United1".
Wrote to 1K voice - will let you all know how UA responds. Regardless, very disappointed due to experience with UA on this. Hope the make it right.
Jun 23, 2019, 6:14 am
#1098
Join Date: Dec 2009
Location: USA
Posts: 1,153
Flew DEN-LIT. Landed ~30 before official arrival. Waited ~50 min to get to gate due to lack of ground crew working for UA. This is not a hub, and only 1 other UA flight even arriving within an hour of when we did (from IAH). Then waited 1 hour at baggage claim for my bags - finally left without them as I was late for work event and couldn't be more late. Had to do my work event without my items that I checked (had to due to size of demos) and was late as well.
Oh, and to add insult to injury no UA baggage claim workers present, just a a sign that said "call 1800-United1".
Wrote to 1K voice - will let you all know how UA responds. Regardless, very disappointed due to experience with UA on this. Hope the make it right.
Oh, and to add insult to injury no UA baggage claim workers present, just a a sign that said "call 1800-United1".
Wrote to 1K voice - will let you all know how UA responds. Regardless, very disappointed due to experience with UA on this. Hope the make it right.
Jun 23, 2019, 7:32 am
#1099
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
UAX - 3 hour crew disruption delay. Boarded, then plane went mechanical. Total delay 6 hours.
$100 ETC or 5,000 RDMs - 1K
Underwhelmed
$100 ETC or 5,000 RDMs - 1K
Underwhelmed
Jun 23, 2019, 9:09 am
#1100
Original Poster
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Flew DEN-LIT. Landed ~30 before official arrival. Waited ~50 min to get to gate due to lack of ground crew working for UA. This is not a hub, and only 1 other UA flight even arriving within an hour of when we did (from IAH). Then waited 1 hour at baggage claim for my bags - finally left without them as I was late for work event and couldn't be more late. Had to do my work event without my items that I checked (had to due to size of demos) and was late as well.
Oh, and to add insult to injury no UA baggage claim workers present, just a a sign that said "call 1800-United1".
Wrote to 1K voice - will let you all know how UA responds. Regardless, very disappointed due to experience with UA on this. Hope the make it right.
Oh, and to add insult to injury no UA baggage claim workers present, just a a sign that said "call 1800-United1".
Wrote to 1K voice - will let you all know how UA responds. Regardless, very disappointed due to experience with UA on this. Hope the make it right.
Jun 26, 2019, 11:45 am
#1101
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,005
$200 ETC for equipment swap (78J to sCO 772)
Jun 28, 2019, 3:37 pm
#1102
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
UA 2177 ORD-RDU. We boarded and maintenance came on board. The aircraft had been several hours later on its previous flight due to maintenance. This crew refused to fly the plane after maintenance couldn't fix whatever the issue was. We deboarded and waited two hours for another plane to arrive. Neither gate agents nor crew had any information. Arrived at RDU at 3 AM instead of 12:30 AM.
Wrote United and got a $100 travel certificate.
Wrote United and got a $100 travel certificate.
Jul 1, 2019, 8:35 pm
#1103
Join Date: Jun 2018
Posts: 45
My LAX-SFO flight got delayed by 7 hours and 15 minutes (overnight) because "your crew arrived later than scheduled and has not had sufficient off-duty/rest time required by federal law". On the app it also mentioned that the crew was affected by bad weather in Florida. This was obviously a huge inconvenience for my wife and I having just landed from a 16 hour SIN-LAX flight. Am I entitled to some compensation for this?
Jul 1, 2019, 10:13 pm
#1104
Join Date: Sep 2003
Location: LAX
Programs: UA MM | BA Silver
Posts: 7,193
LAX-EWR 752 in E+
IFE touch screen response was sporadic and the power kept cycling off. FA said she felt bad for me and proactively offered to punch it in. $200 e-cert, 10,000 miles, or free inflight snacks.
IFE touch screen response was sporadic and the power kept cycling off. FA said she felt bad for me and proactively offered to punch it in. $200 e-cert, 10,000 miles, or free inflight snacks.
Jul 1, 2019, 10:31 pm
#1105
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,459
Were you on a single ticket SQ-UA? I would not expect SQ to sell that connection.
Jul 2, 2019, 7:07 am
#1106
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,415
Jul 2, 2019, 7:13 am
#1107
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,459
Jul 2, 2019, 10:57 am
#1108
Join Date: Jun 2018
Posts: 45
Thanks, I’ll write and see what happens. No, it was a separate ticket.
Jul 3, 2019, 8:11 pm
#1109
Join Date: Aug 2014
Location: SFO/CDG
Programs: UA 1k
Posts: 211
Just received $150.00 etc offer for 4:20 mechanical delay on SFO-CDG. 1K on W fare
Jul 4, 2019, 1:17 am
#1110
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,603