Jan 14, 2018, 5:48 pm
Last edit by: WineCountryUA
For domestic flight issues, use Consolidated cancelled/delayed domestic flights [2018]
Previous international delayed / cancelled report threads
Consolidated "Delayed/Cancelled" International Flights (2017)
Consolidated "Delayed/Cancelled" International Flights (2016)
Consolidated "Delayed/Cancelled" International Flights (2015)
Consolidated "Delayed/Cancelled" International Flights (2014)
Consolidated "Delayed/Cancelled" International Flights (2012/13)
If you need documentation of delay / cancellation for trip insurance or refunds from hotel / tour / .... operator, try this
Previous international delayed / cancelled report threads
Consolidated "Delayed/Cancelled" International Flights (2017)
Consolidated "Delayed/Cancelled" International Flights (2016)
Consolidated "Delayed/Cancelled" International Flights (2015)
Consolidated "Delayed/Cancelled" International Flights (2014)
Consolidated "Delayed/Cancelled" International Flights (2012/13)
If you need documentation of delay / cancellation for trip insurance or refunds from hotel / tour / .... operator, try this
Verification letters
Upon request, we can provide a statement of proof that a United flight was delayed or canceled. You may email your request to [email protected]. Be sure to include the names of all customers in your party, confirmation number, flight numbers and dates of travel, phone contact and the email address or mailing address where you would like it sent. Please allow 5-10 business days for processing.
Upon request, we can provide a statement of proof that a United flight was delayed or canceled. You may email your request to [email protected]. Be sure to include the names of all customers in your party, confirmation number, flight numbers and dates of travel, phone contact and the email address or mailing address where you would like it sent. Please allow 5-10 business days for processing.
Consolidated delayed/cancelled international flights (2018)
Jan 22, 2018, 7:15 am
#76
Join Date: Mar 2013
Location: LBB
Programs: UA 1K 1MM ★G | Marriott LTT | Hilton ♦ | Hertz PC | Global Entry TSA Pre ✓
Posts: 2,820
Weather yesterday was bad in DEN, but today is clear and sunny... not sure how after 24 hours, these flights are all cancelled due to wx ..... The only candidate on that list for wx today is ORD, but even there, no precipitation and above freezing....
This is bad logistics on UA's part if I had to guess....
Edit... didn't see how bad things are at NRT/HND today... ouch.
This is bad logistics on UA's part if I had to guess....
Edit... didn't see how bad things are at NRT/HND today... ouch.
Jan 22, 2018, 2:46 pm
#79
Join Date: Apr 2004
Location: Amsterdam
Programs: MileagePlus GS
Posts: 362
It looks like this plane is still parked at Schiphol and the ferried flight never happened. I couldn’t see number but there is 763 parked off terminal. Any updates on when it might be returning?
Jan 23, 2018, 8:58 am
#80
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392
UA895, sUA 777-200ER, ORD-HKG, 1310 scheduled departure, Monday, 22January:
- Early in the day, the inbound for the flight was coming in from Europe with > 3 hours to turn.
- By late morning, the inbound was changed to 851 from PEK, with ~2 hours to turn.
- At noon, the departure was changed to 1330 reflecting the need to turn the plane from its inbound at Term 5, clean, cater, and taxi to Term 1.
- We boarded about 1330, and were ready to go by 1400.
- I was in 1A, and could see many mechanics with frowns on their faces. Not good.
- Lead CSR announces the SatCom radio required for polar routes is INOP and can't be fixed. Plane swap. Deboard and head from C20 to C16.
- We get to C16, and there's no plane there. Lead CSR announces it's the plane that was supposed to be 881 to NRT but was cancelled due to the the snowstorm.
- The plane is in a hangar, and has to be towed over. It arrives at 1500, but the bags and catering need to be transferred, then crew do a safety check.
- To expedite boarding, the lead CSR starts boarding at 1530 with economy only, seats ABCDE, so the caterers are not impacted. When the caterers finish in Y, he boards economy only GHJK, then F/C ABCD. Finally the caterers finish up front, and he boards F/C GHJK. Very creative and saved a lot of time!
- The door closes and we push at 1616. An FA told me they were within seven minutes of going illegal!
- We arrive at HKG at 2128 Tuesday, 2:08 late (favorable winds saved a bit under an hour of flying time).
Jan 23, 2018, 10:54 am
#81
Join Date: Oct 2005
Location: @somewhere, if help needed use my email address [email protected]
Programs: BA & QR
Posts: 1,014
Jan 23, 2018, 2:49 pm
#83
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392
Not in this case! I was the only one on a "full F" ticket. Well OK, A. Two other GS upgraded with GPUs. Three NRSAs. Two pilot rest seats. None of us complained!
Jan 23, 2018, 4:11 pm
#84
Join Date: Jan 2004
Location: Denver, CO, USA
Posts: 255
Camp Hunger Games - NRT with 9k of my closest personal friends
Just got off a very full US 142 NRT>DEN today Tuesday.
Arrived NRT on Monday from SIN on NH 802 around 2.30pm; overcast with no precip. Was to transfer to 142 boarding @ 5.15. By 4.30 snow was falling and accumulating rapidly with rapid temp decline. These guys don't know how to de-ice and plow. Rolling delays begin, ending with Narita pulling the plug around 9.30. Buses stopped, NEX almost down. Heavy, wet Colorado spring-type snow accumulated on plane tail vertical sides, engine cowling sides, everywhere. By the time towel thrown, no way to get to a NRT hotel, which were full anyway. (UA to IAD and HNL apparently did depart after 10.00 under the quiet cover of darkness.) 9.000 people (newspaper estimate) truly stranded, and I can say from personal experience there is not one square inch of carpet in any public place. NRT announces per strandee disbursement of 1. sleeping bag, 2. 1 bottle water, 1 pack of biscuits. People were camped all over the place, wherever a spot could be found. A well-behaved group with a lot of airport and cops continually circulating but looked like a disaster-movie set (Life imitating Art). Tuesday morning, once strandees began stirring, became a Total Cluster-F. Hundreds, maybe thousands, lined up at ANA and UA to rebook. Took me over 2 hours in line just to get a new BP and bagtag.
Understand there's huge kudos due to the UA Club staff who stayed open all night (I went landside around midnight to retrieve checked bag) with one of the staff trying to get home on a bus, bus stalled in traffic ALL NIGHT. She turned around and resumed duty at the club at 6am.
Stand back when you ask, "So how was your trip?"
Tokyo was expecting snow (saw the report on SIN TV), but they did not prepare for it.
Arrived NRT on Monday from SIN on NH 802 around 2.30pm; overcast with no precip. Was to transfer to 142 boarding @ 5.15. By 4.30 snow was falling and accumulating rapidly with rapid temp decline. These guys don't know how to de-ice and plow. Rolling delays begin, ending with Narita pulling the plug around 9.30. Buses stopped, NEX almost down. Heavy, wet Colorado spring-type snow accumulated on plane tail vertical sides, engine cowling sides, everywhere. By the time towel thrown, no way to get to a NRT hotel, which were full anyway. (UA to IAD and HNL apparently did depart after 10.00 under the quiet cover of darkness.) 9.000 people (newspaper estimate) truly stranded, and I can say from personal experience there is not one square inch of carpet in any public place. NRT announces per strandee disbursement of 1. sleeping bag, 2. 1 bottle water, 1 pack of biscuits. People were camped all over the place, wherever a spot could be found. A well-behaved group with a lot of airport and cops continually circulating but looked like a disaster-movie set (Life imitating Art). Tuesday morning, once strandees began stirring, became a Total Cluster-F. Hundreds, maybe thousands, lined up at ANA and UA to rebook. Took me over 2 hours in line just to get a new BP and bagtag.
Understand there's huge kudos due to the UA Club staff who stayed open all night (I went landside around midnight to retrieve checked bag) with one of the staff trying to get home on a bus, bus stalled in traffic ALL NIGHT. She turned around and resumed duty at the club at 6am.
Stand back when you ask, "So how was your trip?"
Tokyo was expecting snow (saw the report on SIN TV), but they did not prepare for it.
Jan 24, 2018, 5:41 pm
#85
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,048
UA1064 MEX-EWR 737 cancelled due to aircraft maintenance
Jan 28, 2018, 12:58 pm
#86
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,048
yesterday
UA938 ORD-LHR 763 cancelled due to aircraft maintenance
today
UA53 ZRH-IAD 763 cancelled due to aircraft maintenance
UA959 LHR-ORD 763 cancelled due to aircraft maintenance
UA938 ORD-LHR 763 cancelled due to aircraft maintenance
today
UA53 ZRH-IAD 763 cancelled due to aircraft maintenance
UA959 LHR-ORD 763 cancelled due to aircraft maintenance
Jan 29, 2018, 7:55 am
#87
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 3,940
Jan 29, 2018, 8:54 am
#88
Join Date: Oct 2005
Location: @somewhere, if help needed use my email address [email protected]
Programs: BA & QR
Posts: 1,014
Jan 29, 2018, 9:00 am
#89
FlyerTalk Evangelist
Join Date: Apr 2009
Location: where lions are led by donkeys...
Programs: Lifetime Gold, Global Entry, Hertz PC, and my wallet
Posts: 20,343
The must be getting hammered with EU261 at the moment it seems.
Jan 31, 2018, 1:41 am
#90
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,048
UA99 MEL-LAX 789 cancelled due to aircraft maintenance