Jun 29, 2017, 10:49 am
Last edit by: WineCountryUA
Award redemption changes coming Nov. 1, 2017
http://mileageplusupdates.com/ (Thanks @joelfreak for providing link.) *NEW* November 1, 2017 award chart
TPG has some tables showing changes to redemption costs.
https://thepointsguy.com/2017/06/uni...eryday-awards/
http://mileageplusupdates.com/ (Thanks @joelfreak for providing link.)
- Standard awards being replaced by "EveryDay Award" -- variable pricing
- Some increases in longer haul international premium cabin saver awards (Generally 10% or less if any at all)
- Some decreases on shorter non-stop partner saver flights outside the US
- No changes for North America saver economy
- No-show award redeposit fee $125 -- for everyone, no elite exemption.
- Round the World awards are gone
- No changes in UA/UX/Copa or *A mileage upgrades
TPG has some tables showing changes to redemption costs.
https://thepointsguy.com/2017/06/uni...eryday-awards/
What if I need to change my existing Standard Award on or after November 1, 2017?
Any changes will require a ticket reissue and new pricing and additional fees may apply.
Any changes will require a ticket reissue and new pricing and additional fees may apply.
UA MP award changes 1 Nov 2017 (Everyday award/dynamic price, No RTW, No Show fee,..)
Apr 3, 2018, 4:05 pm
#391
Join Date: May 2004
Programs: UA 1K 2MM, BA Gold, SQ TPP
Posts: 1,487
Hi All,
Back in August, I booked an award ticket from SYD to HGK via BKK in first class for 40,000 united miles. Couple of month after I booked it, United's award chart has been updated, and the same flight now costs 65,000 miles. I called United today, for pushing the flight dates to from March to July, and was asked by the shift manager to add the 25,000 miles difference, since i am making a "voluntarily change"
Now, I had a similar case after the previous devaluation, with a flight to Hawaii, and I was defiantly wasn't asked to add the miles differences back then,
so i was wondering if anyone had a similar experience or if anyone knows what's the actual official United rules on changes like that? (I couldn't find anything in the mileage plus program rules, other than a general clause that i am not so sure that applies here)
If it helps, I am 1k with United, and this reservation had couple non-voluntarily changes (Thai changed the aircraft, the flight times, and i was bumped from First to Business on the BKK->HKG ldue to the aircraft change)
Thanks!
Back in August, I booked an award ticket from SYD to HGK via BKK in first class for 40,000 united miles. Couple of month after I booked it, United's award chart has been updated, and the same flight now costs 65,000 miles. I called United today, for pushing the flight dates to from March to July, and was asked by the shift manager to add the 25,000 miles difference, since i am making a "voluntarily change"
Now, I had a similar case after the previous devaluation, with a flight to Hawaii, and I was defiantly wasn't asked to add the miles differences back then,
so i was wondering if anyone had a similar experience or if anyone knows what's the actual official United rules on changes like that? (I couldn't find anything in the mileage plus program rules, other than a general clause that i am not so sure that applies here)
If it helps, I am 1k with United, and this reservation had couple non-voluntarily changes (Thai changed the aircraft, the flight times, and i was bumped from First to Business on the BKK->HKG ldue to the aircraft change)
Thanks!
Last edited by c1mth0g; Apr 3, 2018 at 4:06 pm Reason: added quote
Apr 26, 2018, 1:34 pm
#392
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,889
Hoping someone can help explain what I'm seeing. Looking for a last minute round trip award. For the return, looking CVG-YYZ. It's showing me the following:
AC (non-stop) - 25,000 miles (for the one way)
UA - with connections - 45,000 miles (again, one way) - all UA/UAX operated
Not sure how this is possible. My understanding is that only saver (12,500 each way) should be showing for an AC flight (note: Aeroplan is showing this for 7500 miles, so the lowest award space does appear to be available). Also understand that Everyday should cap out at 32,500 - the only way I can undertand how it could charge this is if it was doing one of the segments at a saver rate, one at an everyday rate, then adding. Has anyone seen this before? Note I'm searching for this as a simple round trip - not trying to build a multi-city myself, which I know would price segment by segment.
Also now noting on the outbound, it's showing me a flight combo that is AC-UA, 12,500 in Y, 25,000 in J. When I select the Y option, it puts me in J on the AC flight anyway. That shouldn't happen, right?
AC (non-stop) - 25,000 miles (for the one way)
UA - with connections - 45,000 miles (again, one way) - all UA/UAX operated
Not sure how this is possible. My understanding is that only saver (12,500 each way) should be showing for an AC flight (note: Aeroplan is showing this for 7500 miles, so the lowest award space does appear to be available). Also understand that Everyday should cap out at 32,500 - the only way I can undertand how it could charge this is if it was doing one of the segments at a saver rate, one at an everyday rate, then adding. Has anyone seen this before? Note I'm searching for this as a simple round trip - not trying to build a multi-city myself, which I know would price segment by segment.
Also now noting on the outbound, it's showing me a flight combo that is AC-UA, 12,500 in Y, 25,000 in J. When I select the Y option, it puts me in J on the AC flight anyway. That shouldn't happen, right?
Apr 26, 2018, 2:48 pm
#393
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
It's a bug. If you call, they should be able to book in Y at the correct price.
May 1, 2018, 7:34 pm
#394
Join Date: Oct 2007
Location: BOS
Programs: UA MM
Posts: 1,580
Devalued miles, domestic Y
Many years ago, domestic Y round trip mileage tix were 40K miles. Then United raised it to 50K, but introduced the "Saver" awards for 25K so they could say "well some went up and some went down". Right. You could get Saver if you flew super early or late flights or crazy connections, but I paid 50K for a score of tickets since then.
More recently we were told that mileage requirements would be "flexible" or "demand based" and of course "some would go up and some would go down". Ahem. I haven't had a chance to book under the new rates until now, organizing some summer trips, and I'm finding that any itinerary that I consider at all reasonable (i.e., not a 6 AM departure thank you) now costs 65K. Wow, that's a 30% devaluation of my miles. I knew it would end up like this, but I'm surprised it is so high.
Same old, same old, but yes, I feel ripped off and whatever remains of my loyalty is similarly devalued.
(mods feel free to combine this with some old thread on the mileage changes but I could not find it)
More recently we were told that mileage requirements would be "flexible" or "demand based" and of course "some would go up and some would go down". Ahem. I haven't had a chance to book under the new rates until now, organizing some summer trips, and I'm finding that any itinerary that I consider at all reasonable (i.e., not a 6 AM departure thank you) now costs 65K. Wow, that's a 30% devaluation of my miles. I knew it would end up like this, but I'm surprised it is so high.
Same old, same old, but yes, I feel ripped off and whatever remains of my loyalty is similarly devalued.
(mods feel free to combine this with some old thread on the mileage changes but I could not find it)
Jun 5, 2018, 12:00 pm
#395
Join Date: Jan 2016
Posts: 175
Jul 17, 2018, 4:50 pm
#397
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
It's been this way since November for Domestic Standard Awards. In most cases it works out to be an increase in miles from the old standard rate.
Hasn't really affected me yet since I don't book standard awards.
See this thread
Hasn't really affected me yet since I don't book standard awards.
See this thread
Jul 17, 2018, 4:57 pm
#398
Join Date: Mar 2014
Location: PWM
Programs: AA Plat
Posts: 1,335
It's been this way since November for Domestic Standard Awards. In most cases it works out to be an increase in miles from the old standard rate.
Hasn't really affected me yet since I don't book standard awards.
See this thread
Hasn't really affected me yet since I don't book standard awards.
See this thread
Jul 17, 2018, 5:01 pm
#399
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
Jul 17, 2018, 5:07 pm
#400
Join Date: Mar 2014
Location: PWM
Programs: AA Plat
Posts: 1,335
But my fears are the same as when Deval 1.0 struck: 1) there will be less saver space and 2) this is the beginning of the end for award charts.
Jul 17, 2018, 5:39 pm
#402
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,048
Jul 17, 2018, 6:33 pm
#404
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,406
For all of the caterwauling when this first came out, I've been amazed that UA has actually kept the dynamic awards dynamic. I really expected to see nothing but 32.5K domestically.
Jul 17, 2018, 6:47 pm
#405
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
