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Actions Speak Louder than Words - Oscar Munoz

Actions Speak Louder than Words - Oscar Munoz

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Old Dec 7, 17, 8:30 am
  #106  
 
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Though the cancellation of UA890 (PVG-SFO; midnight departure) on December 4 has not been on the news, the handling of recovery was terrible. The flight was cancelled after 4 hrs on plane. It took two hours from the plane to carousel and another two hours to get to hotel, which was 40 miles away from the airport. There was nobody in charge and the coordination with airport authority was very poor. The choice of hotel for all passengers including GS, 1K and Polaris business was very questionable because there were many nearby hotels at PVG. Once the ticket was changed, UA agent did not print out new boarding passes, which means that you can not go to airside. The remaining choice was either go to hotel or wait for another 6 hours in the check-in hallway before check-in for my flight was open. Another insulting part was the low amount compensation for such an ordeal ($200 or 10000 miles for 1K in economy, guess half of the amount for non status pax).

Last edited by Kmxu; Dec 7, 17 at 8:33 am Reason: Waiting for 4 hr on plane before cancellation
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Old Mar 30, 18, 4:58 pm
  #107  
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Oscar, Oscar, Oscar ...

firstcoastnews.com | United Airlines CEO's home is among 4 receiving warnings from state for removing sand from beach
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Old Mar 30, 18, 5:04 pm
  #108  
 
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Saw that in the local news. Waiting to see what the real story is.
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Old Mar 30, 18, 5:17 pm
  #109  
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Originally Posted by TomMM View Post
Saw that in the local news. Waiting to see what the real story is.
The "real story" appears to be he is illegally taking sand from the beach to create artificial dunes in front of his McMansion. I don't think the State of Florida will be satisfied with a simple "denada" for this one, although it's certainly not on the same scale as, say, bribing politicians with special flights.
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Old Mar 30, 18, 7:24 pm
  #110  
 
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This scores high on the “who really cares?” Scale
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Old Mar 30, 18, 8:13 pm
  #111  
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Closer to the tipping point when the board ousts him and then Kirby gets all the power?
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Old Mar 30, 18, 10:11 pm
  #112  
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Originally Posted by wco81 View Post
Closer to the tipping point when the board ousts him and then Kirby gets all the power?
I think that would be a disaster.
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Old Mar 30, 18, 10:58 pm
  #113  
 
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Scary to think that the Board would want Kirby - it would be Smisek act 2
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Old Mar 31, 18, 9:00 am
  #114  
 
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Originally Posted by Imstevek View Post
This scores high on the “who really cares?” Scale
Disagree. Yet another black eye for UA
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Old Mar 31, 18, 9:46 am
  #115  
 
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Originally Posted by porciuscato View Post
100%....,not that the likes of BA have not slid. Fareed Zakari did a piece with a little more data a few months back highlighting the same points.
I wasn't always an American, one thing that continues to puzzle me as I watch shoddy service or quality of food in restaurants get punished
Issues with hotels rooms argued at the front desk is the crap that Americans put up with when you put them on plane
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Old Mar 31, 18, 12:22 pm
  #116  
 
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Originally Posted by malgudi View Post
Disagree. Yet another black eye for UA
disagree. It gives anti-UA and/or anti-Munoz folks an easy, yet irrational vehicle to pile on.
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Old Mar 31, 18, 12:27 pm
  #117  
 
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Originally Posted by bocastephen View Post
The "real story" appears to be he is illegally taking sand from the beach to create artificial dunes in front of his McMansion. I don't think the State of Florida will be satisfied with a simple "denada" for this one, although it's certainly not on the same scale as, say, bribing politicians with special flights.
Needless to say, from now on they will import their sand. End of story. Move along.
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Old Mar 31, 18, 5:02 pm
  #118  
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Originally Posted by tryathlete View Post

Needless to say, from now on they will import their sand. End of story. Move along.
Denada.
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Old Mar 31, 18, 5:44 pm
  #119  
 
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Originally Posted by topman View Post
Scary to think that the Board would want Kirby - it would be Smisek act 2
That is an insult to Smisek
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Old Mar 31, 18, 6:32 pm
  #120  
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Originally Posted by wco81 View Post
Closer to the tipping point when the board ousts him and then Kirby gets all the power?
Only if they're 98% there and just looking to pick the time.

Sand from the beach is nothing. Survey 100 people with waterfront residences in Florida, upstate NY, or Michigan, and you'll find 25 people who admit to violating DEQ regulations and another 25 people who are lying.
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