Glass found in the ice cream, so no sundaes in Business. [Some Back: 2 June 2017]
Apr 18, 2017, 9:08 am
#16
Join Date: Apr 2017
Posts: 7
Just get little Ben and Jerry's cups with a whole bunch of flavours and no one will care anymore
Apr 18, 2017, 10:15 am
#17
Join Date: Mar 2015
Location: New York, NY
Posts: 687
If it’s glass chipping off the new glasses: Bring back the old glasses, either by converting old-style domestic glasses to international glasses, and serve cookies on the lapsed domestic flights until the issue is resolved.
If there is glass in the ice cream: Obviously, get a new ice cream distributor, and serve a better substitute, like the cheesecake/Key Lime Pie served on Latin America flight, or perhaps Eli’s Tiramisu.
If there is glass in the ice cream: Obviously, get a new ice cream distributor, and serve a better substitute, like the cheesecake/Key Lime Pie served on Latin America flight, or perhaps Eli’s Tiramisu.
Apr 18, 2017, 11:15 am
#18
Join Date: Mar 2001
Location: SFO
Programs: UA Platinum
Posts: 484
Only for Ex NRT flights? Or no sundae service for all flights?
Apr 18, 2017, 11:42 am
#19
Join Date: Mar 2012
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Apr 18, 2017, 11:43 am
#20
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Apr 18, 2017, 1:42 pm
#21
Join Date: Feb 2011
Location: Pittsburgh, PA
Programs: AA, HH, UA, Amtrak
Posts: 270
Why don't you all eat cake if you can't have brea.. er ice cream.
Apr 18, 2017, 1:48 pm
#22
Join Date: Mar 2009
Location: DCA
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I have enjoyed the apple pie bites and those caramel nut brownie things. Hope that the ice cream issue doesn't lead to catering shortages in other desserts...
Apr 18, 2017, 2:35 pm
#23
Join Date: May 2002
Location: Moreland Hills (CLE)
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I figured it was only a matter of time until they would run into an issue with the bowls. The design was awesome, but I'm sure after repeated use, washing, packing, transport, etc, they would be prone to some sort of breakage. Hopefully they will come up with some solution that isn't just the standard boring sundae bowls; incidentally those sundae bowls came about because they were using the standard BusinessFirst glasses which were breaking because of the same issue.
I was amazed how heavy the bowls were.....
Apr 18, 2017, 8:44 pm
#24
Join Date: May 1999
Location: JFK, LGA, EWR
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Posts: 549
i was told the same thing HKG ---> EWR last friday when they served small cups of a local ice cream. my understanding, based on proactive flight attendant comments, was that the ice cream and the glass bowl were catered together as one unit from one vendor and that the vendor was haagen dazs.
Apr 18, 2017, 9:35 pm
#25
Join Date: Jan 2012
Location: SFO
Programs: UA GS, KE MM, OZ DP, SQ PPS, Ritz Carlton Gold, IHG Aspire
Posts: 65
Had the same situation on HND-SFO on this past Sunday. Other than the ice cream it was a really great flight. The service by the SF based crew was impeccable.
The ice cream, I believe, was the Japanese brand "Glico".
The ice cream, I believe, was the Japanese brand "Glico".
Apr 19, 2017, 4:03 am
#26
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,662
The sundaes are just about the only good food in US premium cabins so I'd be bummed if this happened on my flight.
Apr 19, 2017, 4:15 am
#27
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Join Date: Apr 2003
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Edit to include update:
just saw saw a post in the Let's Eat Domestic Thread, and someone had ice cream tub on a regular domestic F cabin instead of Sundae. Not sure it affects PS flights.
Last edited by UA_Flyer; Apr 19, 2017 at 6:38 pm
Apr 19, 2017, 6:27 am
#28
Join Date: Aug 2008
Location: PHL
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Wow I'm disappointed.
My last intl trip was back in oct and I skipped the sundae (and all meals) for the first time because I wasn't feeling well.
Today, Flying EWR-LIM (no sundae anyways) then SCL-IAH where I expected one after all this time. Sure I can eat ice cream at home but I want one in the air!! Maybe I will just stay in my seat and refuse the leave the plane until I get one
On the bright side, with such a short flight, maybe I'll ask for the executive option. Usually I dont because I have to wait just as long for the sundae.
My last intl trip was back in oct and I skipped the sundae (and all meals) for the first time because I wasn't feeling well.
Today, Flying EWR-LIM (no sundae anyways) then SCL-IAH where I expected one after all this time. Sure I can eat ice cream at home but I want one in the air!! Maybe I will just stay in my seat and refuse the leave the plane until I get one
On the bright side, with such a short flight, maybe I'll ask for the executive option. Usually I dont because I have to wait just as long for the sundae.
Apr 19, 2017, 6:43 am
#29
Join Date: Jun 2007
Location: JAX
Programs: UA Plat MM, AA Gold MM, Marriott LTT, Hyatt Globalist
Posts: 3,770
CDG-IAD yesterday, we had a UK brand ice cream with ginger that was quite good. I'll take the macarons from CDG flights any day over ice cream sundae.
Apr 19, 2017, 1:11 pm
#30
Join Date: Oct 2012
Posts: 143
I had that Ginger ice cream on Sunday flying FRA > EWR and it was pretty good. I enjoyed my Sundae IAD > LHR two weeks ago very much; I'm sorry to hear that no one is getting a Sundae for the time being.