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Another United customer service disaster

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Old Apr 16, 2017 | 9:09 pm
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Another United customer service disaster

Seems like they denied a disabled passenger his mobility device, falsely calling it a hover board.

is United in free fall?

http://www.advocate.com/media/2017/4/16/united-barred-gay-man-taking-approved-mobility-device-his-honeymoon?utm_content=inf_11_2867_2&utm_source=se& utm_medium=inf&utm_campaign=SE-INF&tse_id=INF_30320060231811e7ab1b4bd69f1788b7
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Old Apr 16, 2017 | 9:15 pm
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Already reported in So how does UA win back the flying public? (Beyond the obvious)

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