When fare basis and fare code don't match?
#1
Original Poster
Join Date: Aug 2007
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When fare basis and fare code don't match?
Booked a flight via corporate where fare basis is JWR1/8N52 but fare class is C...why is that? Any way to get J class for the 300% pqm? Ua agent said it would need an add collect of $7k and that fare class and codes don't match anymore.
TIA
TIA
#2
Moderator: United Airlines
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While not familiar with this case, the agent was correct the fare basis will at times not match the fare class. The entire set of -UP/UPDI fares lead with an economy class code but book into first or business.
Last edited by WineCountryUA; Apr 7, 2017 at 4:01 pm Reason: typo
#3
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It's quite common for the fare basis code (J) to differ from the booking code (C). Typically, miles will accrue based on the booking code (which in most circumstances benefits the pax).
#4
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But it's true that there is no requirement that the first letter of the basis match the booking code, and maybe they're deliberately bumping it down seeing as you get a 52% discount anyway.
#5
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So I inquired more and got a great agent that explained due to do my corporate agreement flights will book in C with full J benefits such as changes/refunds but only qualify as C for mileage plus benefits. Only exception is if C class is zeroed out then J is given. Can't complain due to the discount but learned something new.
#6
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So I inquired more and got a great agent that explained due to do my corporate agreement flights will book in C with full J benefits such as changes/refunds but only qualify as C for mileage plus benefits. Only exception is if C class is zeroed out then J is given. Can't complain due to the discount but learned something new.
#7
Join Date: Feb 2011
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So I inquired more and got a great agent that explained due to do my corporate agreement flights will book in C with full J benefits such as changes/refunds but only qualify as C for mileage plus benefits. Only exception is if C class is zeroed out then J is given. Can't complain due to the discount but learned something new.
From my hours of research, I don't think it has anything to do with limiting benefits. The better way to think of these are as "down" fares - in the opposite way of "UP" fares. They allow UA to sell certain benefits at a premium to the lower available fares. The way you can tell is the very high discount (52%; when the highest I've ever seen was 40%) which is used to create this differential. Basically you're getting a refundable/changeable without penalty (usually) fare, but at C Fare+small premium(that's less than the full premium to go to J). As these are specific to certain corporate contracts, it's easier to handle with a discount on a J fare, than file a separate C fare that has less restrictions.
As I said, I've mainly come across these in the economy fares, with a Mxxxxx/8NXX booked into T (obviously wanted it to be in M so I could get an instant upgrade).