ChrisA330

Not usually a UA flyer, so not sure if my question is possible.

I booked a P fare YYZ-SJO return, with the outbound originally via IAD. At the time of booking, the flight was an ERJ and therefore no Business cabin, so I was seated in Y.

Since booking UA has changed my schedule and I'm now flying via ORD on a flight with a Business cabin, however still seated in Y

Am I eligible to request being reseated into the Business cabin?

Thoughts/help appreciated.

jclarke

When ticketed, your itinerary shown on screen and sent via email showed each segment as P? Not Y? And your receipt online right now shows it as P?

If so, i'd call. If not, SHARES sold you a full Y instead of P because of... SHARES? Jeff? Limes?

MADPhil

I don't know about UA but I had a similar change on AA and the agent had to cancel and rebook. As it happened the schedule change was big enough to allow a full refund and the fare had come down so it was a double win.

Kacee

What fare class were you ticketed in on the YYZ-IAD segment? UA doesn't sell P on single class aircraft. So I really don't think you have a P for that initial segment.

embarcadero1

File a complaint with the DOT and demand to be booked in business or get a refund.

This is one of UA's favorite tricks and one of many reasons I despise the airline.

exerda

You should call and point out you booked a business class ticket, but one of the segments at the time was single cabin. They should be able to put you in F on that segment now IIRC.

jsloan

It seems to me that it would depend upon the fare construction. UA absolutely publishes premium cabin through fares to cities that only have ERJ service. Heck, ExpertFlyer lists /UPDI, F, and J fares for, e.g., MOB to SHV, despite the fact that both flights would be on ERJs. So, if OP is on a through fare, he's paid for a first class seat, and it seems to me that he should be entitled to sit up front.

OP: My best advice is to call and ask. "Hey, I noticed that after your schedule change, my flight from YYZ to IAD is now operated by an aircraft with a first class section. Since I have a first class ticket, can my ticket be reissued to put me into first class on that segment too?" If they try to charge you a change fee, point out that this is due to a schedule / equipment change and not a voluntary change you initiated.

Good luck!

findark

A through fare booking into P will have a Y booking code on a one-class plane. But OP says he was re-routed via ORD - how did that happen? How is your ticket now fared? That seems like the relevant question here. If you still have a through fare YYZ-SJO, you should call and get reseated in F on the YYZ-ORD flight. They will accommodate that.

Kacee

I think we need to know how it was fared initially as well. Most likely this was an UPDI that books into P, but it could have priced end-on-end, as well, in which case there would be no right to book into premium cabin on the first segment.

PTahCha

Favorite trick = scheduled up-gauge? And what's the basis of complaint? Because if...

...the ticket was constructed as end-on-end, as opposed to through fare, then the airline had done is duty of disclosing the fact that the fare was a mixed cabin itinerary. This could happen on any airline.

As others had already mentioned, find the fare construction, or call UA to clarify. The schedule change auto-rebook will only rebook into same cabin as the previous ticket, and not smart enough to look at other factors.

IAH-OIL-TRASH

Hopefully you haven't wasted too much of your time filing airfare complaints with the FAA. Wrong agency. Aside from the hysterics, if UA sold a fare constructed of a coach fare for the regional aircraft and an F fare for the 2nd, there isn't much of a complaint.

ChrisA330

The Y segment is booked into V before and after the change.

How am I able to tell it this was priced end on end vs a through fare?

TomMM

I experience this often when flying from my hometown and buying a First/BusinessFirst ticket since the majority of flights are on E145 to a hub. Those segments usually get ticketed into Y, W or V.

Bonehead

Had this happen maybe 6-9 months ago (RJ upguaged). Called and was put in FC.

findark

The Economy segment being in V suggests to me that this was an end-on-end construction. The Saudia website is a good place to see the fare construction of an existing ticket. One of the confirmation e-mails you receive at booking usually also contains the fare construction in little text.