MCO club out of comp beers till Tuesday
Mar 5, 2017, 12:49 pm
#1
Original Poster
Join Date: Dec 2005
Location: 1/2 way between FNT,DTW
Programs: DL Plat, US Gold
Posts: 711
MCO club out of comp beers till Tuesday
Second time this has happened at this club in 2 months. At the very least they should serve the Yuengling or Heineken due to this. They should also stock enough inventory as well.
Mar 5, 2017, 1:16 pm
#2
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Definitely worth an email to customer care. If this is happening regularly, United needs to hear about it. Maybe they'll even throw an ETC your way?
Mar 5, 2017, 2:30 pm
#3
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,484
How do they run out - it's like cheaper than bottled water?
Maybe if they were forced to serve the less crappy stuff when it's out, they would be incentivized to fix the problem.
Maybe if they were forced to serve the less crappy stuff when it's out, they would be incentivized to fix the problem.
Mar 5, 2017, 2:40 pm
#4
Join Date: Jan 2010
Location: Dublin
Programs: Aer Lingus, United, Virgin Atlantic, Qatar
Posts: 292
Pure dragon wagon in that lounge. I have been in there as Premier Platinum and still looked at like I don't belong. Not a great lounge and how hard is it to get a couple of barrels of beet delivered. Didn't they serve blue moon and coors light there?
Mar 5, 2017, 4:08 pm
#6
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,140
Mar 5, 2017, 4:49 pm
#7
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,752
buy the 'premium' swill and email customer care your tab. i doubt it's the bartender's fault; no point in taking him/her to task (i'm not insinuating that the OP would).
Mar 5, 2017, 4:57 pm
#10
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
+1 - This is the proper route to take. Within reason, a good shot that you see something along the lines of a credit.
Mar 5, 2017, 5:09 pm
#11
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
This is the right answer. Stuff happens, deliveries sometimes don't show up on time. But UA promises a complimentary beer. They either need to serve one of the premium beers, or have someone run out to the local liquor store and buy a keg or a few cases. Honestly, a barrel of Yuengling probably costs a couple cents more per pour if they don't want or are not allowed to procure it on their own.
Mar 5, 2017, 5:24 pm
#12
Original Poster
Join Date: Dec 2005
Location: 1/2 way between FNT,DTW
Programs: DL Plat, US Gold
Posts: 711
This is the right answer. Stuff happens, deliveries sometimes don't show up on time. But UA promises a complimentary beer. They either need to serve one of the premium beers, or have someone run out to the local liquor store and buy a keg or a few cases. Honestly, a barrel of Yuengling probably costs a couple cents more per pour if they don't want or are not allowed to procure it on their own.
Mar 5, 2017, 5:46 pm
#15
Join Date: May 2010
Location: AVP & PEK
Programs: UA 1K 1.9MM
Posts: 6,356
Not blaming bartender....this was probably a dopey manager who doesn't understand the negative impact such decisions (or LACK of decisions) have. Just sad really.