UA mileage earning on AC (Air Canada) operated flights [ARCHIVE]
Mar 4, 2012, 1:01 pm
#1
Original Poster
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
UA mileage earning on AC (Air Canada) operated flights [ARCHIVE]
Good day, Flyers,
Mileage Plus has been denying mileage accrual on some Air Canada fare classes for a few years now. The PMUA Mileage Plus web site used to list which fare classes were eligible for mileage credit.
The new Mileage Plus web site contains only this information about AC credit:
"*Flights within Canada and between Canada and the continental U.S. (including Hawaii) for the listed purchased fare classes are not eligible for mileage accrual."
But nothing is listed! Any advice on where to turn for this critical info would be much appreciated. I could put the miles in my AC account, but would prefer to get them in Mileage Plus, if they will obtain credit. I've got an 'R' class fare if that helps.
Mileage Plus has been denying mileage accrual on some Air Canada fare classes for a few years now. The PMUA Mileage Plus web site used to list which fare classes were eligible for mileage credit.
The new Mileage Plus web site contains only this information about AC credit:
"*Flights within Canada and between Canada and the continental U.S. (including Hawaii) for the listed purchased fare classes are not eligible for mileage accrual."
But nothing is listed! Any advice on where to turn for this critical info would be much appreciated. I could put the miles in my AC account, but would prefer to get them in Mileage Plus, if they will obtain credit. I've got an 'R' class fare if that helps.
Mar 4, 2012, 1:11 pm
#2
Join Date: Dec 2008
Location: PHL, NYC, DC
Posts: 9,708
They would be Tango fares on AC.com
R class should earn you the mileage on your originally booked fare class. AC's equivalent of NC class
R class should earn you the mileage on your originally booked fare class. AC's equivalent of NC class
Mar 4, 2012, 1:14 pm
#3
Join Date: Jul 2005
Location: Atlántida, Canelones, Uruguay (MVD) and rarely GNV
Programs: AV LifeMiles, CM ConnectMiles, BA Exec Club. Former:ex-ASGold, ex-UA1K, ex-COPlat, ex-NWGold.
Posts: 2,673
A lot of the partner airline pages don't have fare class info yet, not just AC. Somebody dropped the ball. All this could have been ready on the pss.united.com site before it was promoted to production, since it did not need to be a real-time conversion day cutover. They are just static information pages and all the old or new contacts with partners should have been done long ago.
Mar 4, 2012, 1:18 pm
#4
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Join Date: Jan 2002
Location: Canada
Programs: UA*1K MM SK EBG LATAM BL
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AC recently stealthily introduced Tango fares to Asia/Australia. These only earn 50% with Aeroplan. The upsell to full earning classes is in the hundreds of dollars.
Odds are United will follow with earnings on those fares.
I would not book AC TPAC until the earnings are settled.
Odds are United will follow with earnings on those fares.
I would not book AC TPAC until the earnings are settled.
Mar 5, 2012, 4:40 pm
#5
Join Date: Oct 2009
Location: South Carolina
Programs: UA LT Gold, American Kettle, Hertz #1 Presidents Circle, Marriott LT Platinum
Posts: 927
With the new United I'm getting offered IAH->YYZ on Air Canada in V Fare Class, but the qualifying mileage is listed at 0%. Is this normal?
Mar 5, 2012, 4:51 pm
#6
Original Poster
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I think this suggests that 'V' class fares on AC won't earn mileage credit in Mileage Plus across North America (and perhaps trans-Pacific).
Mar 5, 2012, 6:18 pm
#7
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Mar 5, 2012, 6:21 pm
#8
Original Poster
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
It's not only Tango fares that are ineligible for mileage on MP. There used to be a listing of all the ineligible classes on the old United web site, but these have disappeared since March 3.
Mar 18, 2012, 2:02 pm
#9
Join Date: Aug 2005
Location: HPN
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Posts: 3,459
So, an explicit listing of earnings for each fare class is back on united.com.
Here's my question. P fares are listed as earning 0 miles for "flights within Canada and between Canada and the continental U.S.", but 100% of flight miles for all other flights. So, what if you by a P fare, all in one ticket, as follows: US-Canada-Asia? Will only the Canada-Asia leg earn miles?
Here's my question. P fares are listed as earning 0 miles for "flights within Canada and between Canada and the continental U.S.", but 100% of flight miles for all other flights. So, what if you by a P fare, all in one ticket, as follows: US-Canada-Asia? Will only the Canada-Asia leg earn miles?
Apr 18, 2012, 1:07 pm
#10
Join Date: Mar 2010
Location: SFO, FRA, BKK
Programs: SIXT Platinum, Hertz Gold, A3 Blue, TK Elite, Krisflyer Elite Silver
Posts: 79
Miles with Air Canada
Hi,
I am about to book a trip SFO<->FRA in Y and noticed that the premier qualifying miles are ZERO for a leg operated by AC:
Award Miles/
Premier Qualifying*:
4,693 /0%
Total Award Miles:
5,711
Flight: UA8584
Operated by Air Canada.
Aircraft: Airbus A330-300
Fare Class: Economy (K)
However, according to Mileague Plus K-fares at AC should give you 100%:
Economy M, H, K, Q, U, V, W, S, T, L 100% 100%
Anyone knows, what is correct?
I am about to book a trip SFO<->FRA in Y and noticed that the premier qualifying miles are ZERO for a leg operated by AC:
Award Miles/
Premier Qualifying*:
4,693 /0%
Total Award Miles:
5,711
Flight: UA8584
Operated by Air Canada.
Aircraft: Airbus A330-300
Fare Class: Economy (K)
However, according to Mileague Plus K-fares at AC should give you 100%:
Economy M, H, K, Q, U, V, W, S, T, L 100% 100%
Anyone knows, what is correct?
Apr 18, 2012, 1:25 pm
#11
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It depends on how the fare class get re-aligned back to AC.
As always - operating carrier, not marketing, determines how many you can earn.
As always - operating carrier, not marketing, determines how many you can earn.
Apr 18, 2012, 1:47 pm
#12
Join Date: Mar 2011
Location: Kitchener, ON, Canada
Programs: UA 1K
Posts: 1,266
Where's the segment? I'm assuming from the mileage that it's TATL... if so, you're right, it should be Premier Qualifying. If it's within Canada, it's probably a cheapy "Tango" class fare and won't qualify for miles.
Apr 18, 2012, 2:08 pm
#13
Join Date: Mar 2010
Location: SFO, FRA, BKK
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Posts: 79
This is inconsistent. What is true?
I called MP, have been on the phone for 1/2 hour but did not get an answer
Last edited by FlyinHawaiian; Apr 18, 2012 at 2:18 pm Reason: multi-quote
Apr 18, 2012, 2:47 pm
#14
A FlyerTalk Posting Legend
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Can you get the AC PNR code from UA, call AC and ask them what class it's booked in (or you can go to aircanada.com, click manage bookings, enter the PNR and see what class you're booked in on their side). Check that class against the AC list on ua.com to verify miles.
Apr 18, 2012, 3:00 pm
#15
Join Date: Mar 2010
Location: SFO, FRA, BKK
Programs: SIXT Platinum, Hertz Gold, A3 Blue, TK Elite, Krisflyer Elite Silver
Posts: 79
Can you get the AC PNR code from UA, call AC and ask them what class it's booked in (or you can go to aircanada.com, click manage bookings, enter the PNR and see what class you're booked in on their side). Check that class against the AC list on ua.com to verify miles.