Anyone else "relieved" by Plat devaluation?
#31



Join Date: Dec 1999
Programs: UA Plat/1MM, AC 25K, Marriott LT Platinum
Posts: 467
I am upset rather than relieved by this change. I viewed Plat as 1K Lite. You didn't quite make 1K, so you didn't get any GPUs, but you still got a couple of RPUs, group 1 boarding, and no fee for award changes/redeposits. As others have pointed out, the flexibility to change awards closer to travel time, for example when XN inventory became available instead of previously booked YN, was a very nice benefit. I am planning to write a letter to UA to express my views. I suppose it's foolish to think that they might change their minds, but it won't stop me from writing my letter.
#32




Join Date: Jun 2007
Location: SRQ, PDX
Programs: UA 1 MM, AA, DL
Posts: 997
IMO far and away the most valuable Plat benefit.
If all my changes and cancels had cost $50 per ticket, I would have incurred something like $500 in change/cancel fees so far this year.
And as others have commented, it's not just the money, it's about the award booking strategy. With free changes, I can book what's available now and then continually seek to upgrade the itinerary with better / more convenient flights. If I know changes are going to cost $50 each ($100 for a 2 pax itinerary), my entire approach to award booking gets revisited.
If all my changes and cancels had cost $50 per ticket, I would have incurred something like $500 in change/cancel fees so far this year.
And as others have commented, it's not just the money, it's about the award booking strategy. With free changes, I can book what's available now and then continually seek to upgrade the itinerary with better / more convenient flights. If I know changes are going to cost $50 each ($100 for a 2 pax itinerary), my entire approach to award booking gets revisited.
These repeated annoying changes to MP just make it easier to be a kettle.
#33




Join Date: Jan 2008
Location: EAU
Programs: UA 1K, CO Plat, NW Plat, Marriott Premiere Plat, SPG Plat, Priority Gold, Hilton Gold
Posts: 4,761
Something a lot of people missed here is that not only did Plat become worth less, but MILES became worth less.
For example, I have a wedding I need to fly myself and the wife to. Booked mileage tickets, knowing I can move them around if needed, even up to the day of travel. Can't do that under the new rules. And of course the loss of stopovers for everyone also reduced mileage value.
The problem is that when United reduces the value of the miles, that reduces my motivation to get miles. So now do I not only have any motivation to consolidate my airline travel spend to United to make Plat, I've probably lost my incentive to put my personal and business spending on United credit cards, due to the double-wammy of reduction in miles value overall and reduction in miles value to me as a Platinum.
I haven't done the math yet, but there's a very good chance I trade in my United credit cards for SPG credit cards.
I don't think selling Chase FEWER miles was the idea, but that's the effect.
United doesn't seem to realize that all the parts of their program work together to create a profitable program. Make miles flexible, allow me to make Plat, I buy more United airfare, I use United credit cards, all of those things pile up to make a whole that's bigger than the sum of the parts.
Start pulling away the parts and the whole really loses its value quick.
#34
Original Poster




Join Date: May 2003
Location: Redwood City, CA USA (SFO/SJC)
Programs: Various between 2p & 1K, currently Gold
Posts: 8,889
IMO far and away the most valuable Plat benefit.
If all my changes and cancels had cost $50 per ticket, I would have incurred something like $500 in change/cancel fees so far this year.
And as others have commented, it's not just the money, it's about the award booking strategy. With free changes, I can book what's available now and then continually seek to upgrade the itinerary with better / more convenient flights. If I know changes are going to cost $50 each ($100 for a 2 pax itinerary), my entire approach to award booking gets revisited.
If all my changes and cancels had cost $50 per ticket, I would have incurred something like $500 in change/cancel fees so far this year.
And as others have commented, it's not just the money, it's about the award booking strategy. With free changes, I can book what's available now and then continually seek to upgrade the itinerary with better / more convenient flights. If I know changes are going to cost $50 each ($100 for a 2 pax itinerary), my entire approach to award booking gets revisited.
Seriously though, it's a big weight off my shoulders because these are really tough times for brick & mortar retail, and it would have bordered on irresponsibility to force 75k PQM this year. I'm only at 22k right now, and should have two long-distance trips remaining, one with my daughter (to a place that's physically demanding and a bit challenging) and one with my wife (which needs to be the exact opposite). I can average 15k out of each of them easily. Getting that last extra 20k would have meant a gnarly mileage run, something I haven't had to do in several years. Convoluted routes to MNL or SIN in my past. Too many hours without a shower!!!
#35


Join Date: Jan 2016
Location: DEN
Programs: UA 1MM, MP 1K, Hilton Diamond, Marriott Gold
Posts: 572
I did
I am platinum and have changed a few tickets. Sometimes I will book an award ticket in a short time frame for myself before I look for a cash ticket. If the cash ticket is reasonable, I cancel the award ticket.
My son had significant travel for job testing and interviews and some of those got changed. In one case, it was looking like his flight would be cancelled so I booked another ticket for the next day because he HAD to be here and I didn't think he would have much chance with any rebooking of an award ticket. Then cancelled the award ticket. That flight WAS cancelled.
He was the one for whom I usually got award tickets. Because he is a first responder, his schedule could change and I liked the flexibility.
There are unintended consequences - make it harder for me to deal with award tickets and my miles aren't all that worthwhile. So the whole Chase CC thing - whether Club or Explorer is not that attractive.
Next up to take away from Platinums will be the no charge for phone booking.
My son had significant travel for job testing and interviews and some of those got changed. In one case, it was looking like his flight would be cancelled so I booked another ticket for the next day because he HAD to be here and I didn't think he would have much chance with any rebooking of an award ticket. Then cancelled the award ticket. That flight WAS cancelled.
He was the one for whom I usually got award tickets. Because he is a first responder, his schedule could change and I liked the flexibility.
There are unintended consequences - make it harder for me to deal with award tickets and my miles aren't all that worthwhile. So the whole Chase CC thing - whether Club or Explorer is not that attractive.
Next up to take away from Platinums will be the no charge for phone booking.
#36
FlyerTalk Evangelist




Join Date: Nov 2002
Location: northeast coast of Florida
Programs: UA 1K - 2MM, Lifetime Hilton Diamond, Lifetime Marriott Platinum Elite, Hertz President's Circle
Posts: 10,436
I would love to see Platinum level ended. There will be some who will take their business elsewhere while others might fly more to attain 1K. As it is there isn't much difference between Platinum and Premier Executive.
#38
FlyerTalk Evangelist



Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,916
#39
A FlyerTalk Posting Legend




Join Date: Jun 2005
Posts: 72,322
For those of us for whom chasing Plat each year became a pretty big deal, requiring a lot of careful planning and choosing vacations based as much on distance from home as other reasons... does the recent devaluation of Plat (the fees added to award ticket changes and, worse yet, making the "close in" window 60 days instead of 21) come as a relief? Because now the differences between Gold and Plat have been greatly reduced?
I'm looking forward to reaching 1MM soon, but other than that, my days of chasing status on UA or any airline are over.
#40


Join Date: Sep 2009
Location: Houston
Programs: United 1K, Marriott Lifetime Platinum; Hyatt Diamond/GLOB
Posts: 740
When flying on miles, I'm flying with the family of five (paid for me typically, and award for four others).
Over the years, I have changed dozens of award flights. Partially as a booking strategy as saver seats open up, partially because plans change, and partially as a, "hey, let's do a getaway in a couple of weeks" before working out the logistics of whether such a getaway is possible.
All of those things now change, and with four award seats, the penalties become insane.
Over the years, I have changed dozens of award flights. Partially as a booking strategy as saver seats open up, partially because plans change, and partially as a, "hey, let's do a getaway in a couple of weeks" before working out the logistics of whether such a getaway is possible.
All of those things now change, and with four award seats, the penalties become insane.
#41
FlyerTalk Evangelist



Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Plat
Posts: 13,345
#42


Join Date: Feb 2006
Location: the American West
Programs: Aiming for less
Posts: 4,071
I haven't done the math yet, but there's a very good chance I trade in my United credit cards for SPG credit cards.
I don't think selling Chase FEWER miles was the idea, but that's the effect.
United doesn't seem to realize that all the parts of their program work together to create a profitable program.
I don't think selling Chase FEWER miles was the idea, but that's the effect.
United doesn't seem to realize that all the parts of their program work together to create a profitable program.
#43


Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 6,516
We are on exactly the same page. Not just the savings, but the lack of stress, especially because it's my family that uses my award miles, not me, and I can work around whatever life throws at me/them. And it's always a nice surprise for my wife if I can get her into C due to a last-minute saver award showing up... something that I can actually keep secret until we're at the gate.
Seriously though, it's a big weight off my shoulders because these are really tough times for brick & mortar retail, and it would have bordered on irresponsibility to force 75k PQM this year. I'm only at 22k right now, and should have two long-distance trips remaining, one with my daughter (to a place that's physically demanding and a bit challenging) and one with my wife (which needs to be the exact opposite). I can average 15k out of each of them easily. Getting that last extra 20k would have meant a gnarly mileage run, something I haven't had to do in several years. Convoluted routes to MNL or SIN in my past. Too many hours without a shower!!!
Seriously though, it's a big weight off my shoulders because these are really tough times for brick & mortar retail, and it would have bordered on irresponsibility to force 75k PQM this year. I'm only at 22k right now, and should have two long-distance trips remaining, one with my daughter (to a place that's physically demanding and a bit challenging) and one with my wife (which needs to be the exact opposite). I can average 15k out of each of them easily. Getting that last extra 20k would have meant a gnarly mileage run, something I haven't had to do in several years. Convoluted routes to MNL or SIN in my past. Too many hours without a shower!!!
#44
Join Date: Jul 2008
Location: Maryland
Programs: United, Turkish
Posts: 640
My wife is disabled. We buy or use miles for first class tickets. We always used our platinum status to be able to change award tickets to accommodate her disability. We were only gold this year but will make platinum for next year in September. I will hit MM status in November.
I will see what kind of status match we get from other airlines.
I will see what kind of status match we get from other airlines.
#45




Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
This. I book something as far ahead as possible on what's available at the moment, then play the waiting game--mostly travel OS and BR using two one way awards for RTW--and make changes. Now, I'll wait until the last week or so before booking.
These repeated annoying changes to MP just make it easier to be a kettle.
These repeated annoying changes to MP just make it easier to be a kettle.

