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Voluntary Denied Boarding - VDB/Bump on UA [2016]
#76
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^ Glad to see this actually happens once in a while.
#77
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Platinum, Avis President's Circle
Posts: 412
Total. Nearly the first words out of my mouth were, "depends on what the compensation offer is." That elicited a chuckle from the rep.
$800 per person...I couldn't even get that after Christmas when O'Hare had a massive travel waiver and I was offering up my party of 4 as a VDB. Max they offered was $600 pp and no available flights for 48 hours.
$800 per person...I couldn't even get that after Christmas when O'Hare had a massive travel waiver and I was offering up my party of 4 as a VDB. Max they offered was $600 pp and no available flights for 48 hours.
#78
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Total. Nearly the first words out of my mouth were, "depends on what the compensation offer is." That elicited a chuckle from the rep.
$800 per person...I couldn't even get that after Christmas when O'Hare had a massive travel waiver and I was offering up my party of 4 as a VDB. Max they offered was $600 pp and no available flights for 48 hours.
$800 per person...I couldn't even get that after Christmas when O'Hare had a massive travel waiver and I was offering up my party of 4 as a VDB. Max they offered was $600 pp and no available flights for 48 hours.
#79
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Total. Nearly the first words out of my mouth were, "depends on what the compensation offer is." That elicited a chuckle from the rep.
$800 per person...I couldn't even get that after Christmas when O'Hare had a massive travel waiver and I was offering up my party of 4 as a VDB. Max they offered was $600 pp and no available flights for 48 hours.
$800 per person...I couldn't even get that after Christmas when O'Hare had a massive travel waiver and I was offering up my party of 4 as a VDB. Max they offered was $600 pp and no available flights for 48 hours.
#80
Join Date: Aug 2008
Location: ORD
Programs: UA 1K, Marriott Platinum, Avis President's Circle
Posts: 412
She started at $100, which was a non-starter for me. As a side note, I was simultaneously trying to search here for precedent to see if $200 was decent or not. Given it's only 2 hours, I'm happy. Otherwise I would have pushed for more.
Last edited by rflor; Mar 14, 2016 at 1:20 pm Reason: Typo
#81
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$200 for confirmed E+ seats and no real impact to your plans, I'd say it's fine. They probably got their volunteers...doubt you missed out on a big airport payday by holding out until you got to the gate.
#82
Join Date: Mar 2010
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Posts: 203
I got called once as well, and have to say I didn't like how it was handled. I got a message on my voicemail to please call UA concerning my flight tomorrow. Of course, I'm getting worried it was canceled or something like that, so I call and was on hold for 14 minutes, until reaching someone to find out it was a VDB opportunity.
I wish the voicemail would have been more specific so I don't have to waste my time for something I couldn't do anyway due to timing. I know 14 minutes isn't a super long hold time, but that was MY time. United was getting plenty of it the next day.
I wish the voicemail would have been more specific so I don't have to waste my time for something I couldn't do anyway due to timing. I know 14 minutes isn't a super long hold time, but that was MY time. United was getting plenty of it the next day.
#83
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
Then, good on you for getting UA to double their initial pittance offering! I'd have agreed to that too.
#84
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UA does this when they have a fairly massive overbooking and pretty much know that they face oversale. They know that they can get people to move for relatively little because there's no delay at the airport.
The agent discretion tends to be limited because UA knows that if it can't deal with the issue in advance, there is still check-in and the gate before an IDB problem arises. That's when the big offers come in, but it's not likely to happen because it's a reverse auction and someone else will have grabbed it.
The agent discretion tends to be limited because UA knows that if it can't deal with the issue in advance, there is still check-in and the gate before an IDB problem arises. That's when the big offers come in, but it's not likely to happen because it's a reverse auction and someone else will have grabbed it.
#85
Join Date: Feb 2010
Location: CLE
Programs: AA Exec Plat, Hilton Diamond, Hertz PC
Posts: 5,538
Better data analytics *usually* mitigates the need for massive travel vouchers. I remember the glory days when AA would overbook a 727 by 30 people. They'd end up needing 15 volunteers...and they'd roll them right onto the next 727 overbooked by 30 people 2-3 hours later. It would rain $500-750 vouchers all day at ORD...
#86
Join Date: May 2012
Location: ORF, RIC
Programs: UA LT 1K, 3 MM; Marriott Titanium; IHG Platinum
Posts: 6,977
OP, the $200/person offer was reasonable. On gate, it is a totally different ball game. GA sometimes starts offering $300 for an hour UAX hop, but no one takes the initial offer. GA then raises the offer to get some volunteers ($400 in my latest encounters; But I did not take it). Happy travels.
#87
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At the airport, they may have to pay a premium because you're literally inconvenienced by X hours. Worst case, you're killing time in the terminal. Best case, you have United Club access and are downing cheap liquor and Costco hummus while you sit on some ragged chair with a loose power outlet that can barely charge your phone for 2 hours. Taking an advance VDB, there's much less inconvenience, since you just leave your house 2 hours later or whatever.
#88
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One might argue that killing time in the terminal is the better case outcome than visiting the UC...
#89
Join Date: Apr 2009
Location: Houston
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Several times for me too. Accepted once when was no biggie for arrival day activities.
#90
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Posts: 2,820
$200 per person was a great deal. I would have hopped on that offer any day as long as I am not at the airport.