eTicket Itinerary and Receipt Security
Dec 6, 2015, 3:51 pm
#1
Original Poster
Join Date: Jan 2014
Location: SFO
Programs: OZ Diamond/*G, IHG Diamond Amb, Hilton Gold
Posts: 2,240
eTicket Itinerary and Receipt Security
I was flying UA yesterday; I paid for part of the ticket with an e-cert and the rest with my MP Visa. When I checked in and printed the eTicket Itinerary and Receipt from the check-in kiosk, at the bottom where it says Method of Payment, it had "FP CERTXXXXXXXXXX (certificate number) NIL A/C VI438857(the rest of my CC # except the last digit)".
What other company prints all but one digit of the CC number on the receipt?
What other company prints all but one digit of the CC number on the receipt?
Dec 28, 2015, 5:32 pm
#5
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,138
Has UA disabled printing receipts at the kiosk now as some kind of stopgap measure to address this?
My past several times using a kiosk (all in December), the "Print Receipt" functionality has been absent. It's a little annoying as I use those receipts, and though they're available online, it was always simple to just grab them at check in.
My past several times using a kiosk (all in December), the "Print Receipt" functionality has been absent. It's a little annoying as I use those receipts, and though they're available online, it was always simple to just grab them at check in.
Dec 28, 2015, 5:53 pm
#6
Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
Printing anything more than the last 4 digits of a credit card number at a point of sale terminal has been against the law for many years now under FACTA (Fair and Accurate Credit Transactions Act).. no merchant who accepts cards can even print an expiration date on a receipt that's given to a customer...and there are steep statutory fines in the law ($100 per violation). When FACTA was first enacted there were many class action lawsuits against retailers slow to implement it... nowadays they are not as common, and usually if a retailer is printing them it's the result of a programming mistake where someone enabled the print function in error.
A full card number should not be included on anything printed as a customer receipt... UA is well aware of FACTA and should have taken immediate steps to correct the error upon being notified...and if that meant shutting off the ability to print receipts until it was resolved then so be it.
A full card number should not be included on anything printed as a customer receipt... UA is well aware of FACTA and should have taken immediate steps to correct the error upon being notified...and if that meant shutting off the ability to print receipts until it was resolved then so be it.
Dec 28, 2015, 7:10 pm
#7
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,976
Has UA disabled printing receipts at the kiosk now as some kind of stopgap measure to address this?
My past several times using a kiosk (all in December), the "Print Receipt" functionality has been absent. It's a little annoying as I use those receipts, and though they're available online, it was always simple to just grab them at check in.
My past several times using a kiosk (all in December), the "Print Receipt" functionality has been absent. It's a little annoying as I use those receipts, and though they're available online, it was always simple to just grab them at check in.