UA.Com Throws Error When Purchasing Ticket
Aug 1, 2015, 11:00 am
#1
Original Poster
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,586
UA.Com Throws Error When Purchasing Ticket
Having a strange/annoying .com error today, and am curious if anyone else is having the same issue:
Trying to purchase a simple, single-segment, one-way, domestic award on an Express flight. Get all the way through the selection and passenger info process, enter CC details, and click purchase. Only to get the following error message: "we’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support." Happens in both Chrome and Firefox.
Flight shows: "Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K9, G9, N9, XN9, X9" as inventory.
Any ideas? So glad I've ditched this airline, as far as revenue flying goes.
(note I think this is different from the issues others have been experiencing with reservations not ticketing...as this fails before a reservation is even created.)
Trying to purchase a simple, single-segment, one-way, domestic award on an Express flight. Get all the way through the selection and passenger info process, enter CC details, and click purchase. Only to get the following error message: "we’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support." Happens in both Chrome and Firefox.
Flight shows: "Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K9, G9, N9, XN9, X9" as inventory.
Any ideas? So glad I've ditched this airline, as far as revenue flying goes.
(note I think this is different from the issues others have been experiencing with reservations not ticketing...as this fails before a reservation is even created.)
Aug 1, 2015, 11:09 am
#2
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,595
Having a strange/annoying .com error today, and am curious if anyone else is having the same issue:
Trying to purchase a simple, single-segment, one-way, domestic award on an Express flight. Get all the way through the selection and passenger info process, enter CC details, and click purchase. Only to get the following error message: "we’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support." Happens in both Chrome and Firefox.
Flight shows: "Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K9, G9, N9, XN9, X9" as inventory.
Any ideas? So glad I've ditched this airline, as far as revenue flying goes.
(note I think this is different from the issues others have been experiencing with reservations not ticketing...as this fails before a reservation is even created.)
Trying to purchase a simple, single-segment, one-way, domestic award on an Express flight. Get all the way through the selection and passenger info process, enter CC details, and click purchase. Only to get the following error message: "we’re sorry, but united.com was unable to complete your request. Please try later or contact united.com Support." Happens in both Chrome and Firefox.
Flight shows: "Y9, YN9, B9, M9, E9, U9, H9, HN9, Q9, V9, W9, S9, T9, L9, K9, G9, N9, XN9, X9" as inventory.
Any ideas? So glad I've ditched this airline, as far as revenue flying goes.
(note I think this is different from the issues others have been experiencing with reservations not ticketing...as this fails before a reservation is even created.)
Aug 1, 2015, 11:19 am
#3
Original Poster
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, AA Million Miles, Hilton Diamond
Posts: 2,586
(Mods - we can close this thread as asked and answered)
Aug 1, 2015, 11:36 am
#4
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,878
Per the OP's request as this question has been answered, I'll close this thread
goalie
UA Forum Co-Moderator
goalie
UA Forum Co-Moderator