Is there an issue with this ticket?
Jul 16, 2015 | 11:42 am
#1
Original Poster
Join Date: Jan 2012
Programs: UA Gold MM, HHonors Gold, Hertz Five Star Gold, Marriott Gold, Avis First
Posts: 471
Is there an issue with this ticket?
Hi,
We are a party of four and have award reservation (Business outbound; Economy Inbound).
For outbound, one of the segment was waitlisted for business (IN Class requested).
Today, I noticed that there was on IN space available for that flight. I called to change XN to IN for one of the passengers.
Agent could not do it but supervisor was able to do it after verifying that Business class miles were taken out for the flight.
Now, receipt for that passenger shows the taxes but no miles taken out. Is that an issue? Do I need to call to fix this?
Thanks.
Edit: Just to clarify - Miles were taken out for all four. Just the receipt does not show that for the split passenger.
We are a party of four and have award reservation (Business outbound; Economy Inbound).
For outbound, one of the segment was waitlisted for business (IN Class requested).
Today, I noticed that there was on IN space available for that flight. I called to change XN to IN for one of the passengers.
Agent could not do it but supervisor was able to do it after verifying that Business class miles were taken out for the flight.
Now, receipt for that passenger shows the taxes but no miles taken out. Is that an issue? Do I need to call to fix this?
Thanks.
Edit: Just to clarify - Miles were taken out for all four. Just the receipt does not show that for the split passenger.
Last edited by denuaflier; Jul 16, 2015 at 11:58 am Reason: clarification
