Confused on award mileage -- pricing is OW, not RT
Dec 13, 2014, 4:56 pm
#1
Original Poster
Join Date: Oct 2014
Programs: United
Posts: 13
Confused on award mileage -- pricing is OW, not RT
Hi All,
Today I transferred a ton of miles from Sapphire to my MP account for the hopes of booking award tickets I found on my Ipad United App. I pulled up HNL-DEN for 20,000 miles in Business/22,500 from DEN-LGA in economy/45,000 from LGA to HNL via IAD in Business.
When I tried to book I got an error message saying I didnt have enough Miles. After spending an hour on the phone with United they said all of those itineraries were pulling up for double of what I am seeing.
Any advice on how to fix?
Today I transferred a ton of miles from Sapphire to my MP account for the hopes of booking award tickets I found on my Ipad United App. I pulled up HNL-DEN for 20,000 miles in Business/22,500 from DEN-LGA in economy/45,000 from LGA to HNL via IAD in Business.
When I tried to book I got an error message saying I didnt have enough Miles. After spending an hour on the phone with United they said all of those itineraries were pulling up for double of what I am seeing.
Any advice on how to fix?
Last edited by WineCountryUA; Dec 13, 2014 at 11:04 pm Reason: updated title to reflect misunderstanding
Dec 13, 2014, 6:15 pm
#3
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,317
Dec 13, 2014, 6:48 pm
#4
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,890
Semantics I know, but depending on where you are going from and to, it could be segments (like on LGA-HNL, but those are shown together) but you are correct - on the app it only shows the costs by segments, and totals it up once you've selected all flights.
Dec 13, 2014, 6:59 pm
#5
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,462
That's the same as will show on united.com - awards seats are always displayed at the one-way price.
No false information here.
No false information here.