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Need Help With MileagePlus Credit for Hertz Rental

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Old Nov 19, 2014, 6:29 am
  #1  
Original Poster
 
Join Date: Jan 2003
Location: Central Florida--United 1P MM, HH Silver, SPG , Marriott Gold
Posts: 41
Need Help With MileagePlus Credit for Hertz Rental

Last month I rented a Hertz car in Hartford for 14 days. I reserved the rental thru the United website, taken advantage of an offer (CDP62455 and PC179115) that would generate a total of 5050 miles for the rental. My mileage just posted on my account, and I only received the standard 75 miles per day, or total of 1050 miles. I'm not sure who to contact (Hertz or United), and can't seem to find an address on either website regarding where to send the receipts. The online site only allows one to request regular credit, but not bonuses that were omitted. Thanks for any help/advice.
WGreene is offline  
Old Nov 19, 2014, 7:03 am
  #2  
 
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
Originally Posted by WGreene
Last month I rented a Hertz car in Hartford for 14 days. I reserved the rental thru the United website, taken advantage of an offer (CDP62455 and PC179115) that would generate a total of 5050 miles for the rental. My mileage just posted on my account, and I only received the standard 75 miles per day, or total of 1050 miles. I'm not sure who to contact (Hertz or United), and can't seem to find an address on either website regarding where to send the receipts. The online site only allows one to request regular credit, but not bonuses that were omitted. Thanks for any help/advice.
Similar problem. Had rental post at just 500 miles instead of 1250 that it is supposed to be for 1k. Also have the CDP code on there.
SF1K is offline  
Old Nov 20, 2014, 7:50 pm
  #3  
 
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
Called UA on this today. They are aware of the problem. It's a programing issue (surprise) and they are working on fixing and will then run batch-update.
SF1K is offline  
Old Nov 22, 2014, 9:39 am
  #4  
 
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
Originally Posted by SF1K
Called UA on this today. They are aware of the problem. It's a programing issue (surprise) and they are working on fixing and will then run batch-update.
Update: Bonus miles posted today as separate line item. So 500 and then 750.
SF1K is offline  
Old Nov 22, 2014, 11:32 am
  #5  
 
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
I'm gonna piggy back on this thread because I can't find a recent answer anywhere, everything is to do with pmUA/pmCO.

How do you get miles from partners booking through their sites? Or did I shoot myself in the foot? I booked a Best Western stay and it's not worth much but I might as well get the miles, just can't figure out how, I was never given an opportunity to input my UA or AP numbers.
drvannostren is offline  


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