jrey

What do you mean and how is that related to the question?

PVDProf

The OP may be able to get some of the miles back. If the current itinerary is LAX-NRT-BKK, BKK-LAX, with NRT a stopover on the way to BKK, faring a LAX-NRT one-way plus an inter-Asia one-way NRT-BKK will come to less miles than an LAX-BKK roundtrip.

Of course, there's no gain if it's a domestic itinerary.

ffI

I think the best is to cancel the inbound but tell them you will be using the miles later when you are ready to book the segment and then you can even fly to a new destination
You can include a stopover or an open jaw

e,g,, IAD-FRA-SIN-FRA-stop-IAD
can become
IAD-FRA-SIN-FRA
STOP for 10 months (depends on ticketing date)
then, FRA-ORD
OR OPEN JAW (FRA-LHR)
then fly LHR-IAD-SFO etc etc

jrey

How about IAD-FRA-stop-SIN-FRA-IAD and then IAD-FRA-stop-SIN-NAN-SIN? Is something like this possible?

WineCountryUA

Assuming the break at IAD between the two itins is a stop, then no --- not a valid RT itin, has three stops. There potential other issues but the 3 -stops is a clear deal breaker.

LaIslaBonita

We had an illness coming back from Hong Kong and missed our inbound flight. I ended up having to purchase new tickets, so I had 4 unused award legs. I called and they told me instead of redepositing, I could use them for up to a year. In December I spent hours on the phone attempting to get them to give me four new one ways to a different destination. It was supposed to be done, and I was even charged the fees. When hubby and the kids arrived at the airport at 04:25, they were told the tickets weren't valid. They worked on it over an hour, and they ended up missing their flight. I am out of the country so can't even call the 1-800 to attempt to fix it. I ended up having to buy one way tickets for them at the last minute so that they can make it to where I am in time for my surgery.

dordal

I have a domestic return leg tomorrow that I can't take anymore. If I'm reading this thread right, I can't get half my miles back but I can use the return leg for up to one year? Do I have to call in advance of the flight, or can I just be a no-show?

WineCountryUA

correct - one year from original ticketing date (not travel dates)

While being a no-show should be OK, I would call
1) rather have a clean cancellation on the record versus depending on UA to get it right
2) Simple common courtesy, IMO, to let UA know once you know for sure, it might allow them to accommodate someone a bit earlier and not have the person sweat it out until the last minute.

JPG3392

There may be fees, depending on your status.

jackal

Is this true? Where is it? (ETA: nevermind, found it--noted below)

I canceled a ticket MEX-ANC without realizing it was the return leg of a round-trip (actually, open-jaw AUS-MEX-ANC) ticket. I had tried to change dates for MEX-ANC online with no dice, so I booked my new ticket and then canceled the old one. No refund of miles/taxes yet, and it's not showing up on the UA refunds status page. Phone agent when I called to cancel assured me it was submitted for refund.

If I am not going to get a refund, I wonder if I can get UA to reinstate the ticket and book my new flights on it (they are still bookable with X space, and my guess is that the ticket still exists even if the flights have been canceled off of the PNR since it hasn't been refunded).

Ugh, crap...I've never read this before, it's not clear during the cancellation/refund process, and I hope I didn't just throw away 17.5K miles.

ETA: I found a link in another thread (http://www.flyertalk.com/forum/unite...n-segment.html), and boy, is it buried--the page cblaisd links to in post #2 touts all the stuff up at the top about how awards are priced as one-ways and you can book one direction as a saver and the return as a standard and it's all beautiful and wonderful! You have to expand the T&C and read them very carefully to see the part about forfeiting the return if you cancel it after you've flown the outbound.

So, my two hopes are 1) UA can resurrect the ticket and book my new flights on it (which would be AUS-IAH-MEX//OAX-IAH-SEA-ANC, optionally eliminating the 51 minute "stop" in SEA) or 2) 1KVoice takes pity on me (I emailed them this morning asking about the status) and makes a "one-time exception" and gets half of my award redeposited.

Edited again to add: SaudiAirlines.com shows the status of the two coupons (MEX-ORD and ORD-ANC) as "Refund." Don't know if that's a good thing (refund will be processed) or a bad thing (no actual refund but now the coupons cannot be exchanged and it's lost forever. If they won't refund me, though, then I will make some calls about getting those two flight coupons reinstated--it's not fair to deny me a refund but then also deny me what I paid for!

JPG3392

I could be wrong, but I'm not sure that stopover in Berlin would be possible in any case. If you're starting in Cleveland, a stopover in Zurich (or Geneva) would be possible on a RT, but I doubt that USA-ZRH-BER-MUC is an acceptable routing for LX.

For travel in July 2013 I changed an award ticket online with no difficulties. I had booked SZG-VIE-MUC-IAD (OS/LH/LH), but changed to SZG-VIE-IAD (OS) when award seats became available on the VIE-IAD nonstop. At the time, UA did not charge a fee for this kind of change, and I even received a small refund for eliminating the connection in Munich.

Kacee

There's nothing wrong with that routing. It would have to be LH for the TXL-MUC leg though. Makes zero sense to connect through ZRH on LX.

howto

I booked a RT award ticket between A and B with a stopover in C.

A-B//B-C//C-A

I have flown the A-B part last year, but I can't use the return trip with the stopover. I called United reservation trying to cancel the unused part, but was told that once the award travel begins, even I used exactly half of the trip, there is no way to get a refund and all I can do is to reschedule until one year after the issue date.

Is this information correct? I remember they used to reprice the used part and refund the difference?

Thanks!

WineCountryUA

yes


not in recent memory (many years)

United air travel award rules

oskidunker

My sister can not use the return on an award ticket I booked for her. Is it worth canceling or should I just forget about it would I get airport taxes refunded? Not willing to pay to get 12500 miles back