Sep 7, 2017, 10:30 am
Last edit by: WineCountryUA
Flew part of an award RT trip, but need to cancel the return, can I get a refund of the unused miles?
No
You may still be able to use the miles by "changing" the return portion
-- Any changes must be consistent with award rules for the original purchase
-- Must be flown within 1 year of the original purchase
No
You can also book a One-Way Award if you wish to travel one way. If you redeem a roundtrip award and only travel one-way, the unused portion of the award will be forfeited.
-- Any changes must be consistent with award rules for the original purchase
-- Must be flown within 1 year of the original purchase
Canceling/refunding return portion on award RT ticket
Nov 8, 2012, 5:58 pm
#16
Join Date: Jun 2007
Programs: UA Million Miler
Posts: 190
Change RT to one-way, award miles.
Used my 1K miles to fly Uncle Roundtrip from Asia to USA on United.
After arriving due to multiple reasons he will be staying in the USA (was in Asia for 4 years) permanently
Called United (twice) to cancel return flight and receive ½ miles back and they said "after take-off flight cannot be changed to a One Way".
Is this accurate or not?
After arriving due to multiple reasons he will be staying in the USA (was in Asia for 4 years) permanently
Called United (twice) to cancel return flight and receive ½ miles back and they said "after take-off flight cannot be changed to a One Way".
Is this accurate or not?
Nov 8, 2012, 6:23 pm
#17
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,027
http://www.united.com/web/en-US/cont...vel/types.aspx
You can also book a One-Way Award if you wish to travel one way. If you redeem a roundtrip award and only travel one-way, the unused portion of the award will be forfeited.
You can also book a One-Way Award if you wish to travel one way. If you redeem a roundtrip award and only travel one-way, the unused portion of the award will be forfeited.
Nov 8, 2012, 8:25 pm
#19
Join Date: Dec 2007
Location: Providence, RI
Programs: AAEXP, BASlv, UAGold, Hyatt Diam, IHG Plt, SPG Plt, HH Diam, MR Plat, CC Gold, Nat ExecElite
Posts: 440
You should be able to change the return date to up to a year from date of issuance but that won't help you if he's staying longer than that.
Nov 8, 2012, 8:33 pm
#20
Join Date: Nov 2011
Programs: UA 1K, Marriott Platinum, Hertz President Circle
Posts: 291
I know this type of situation is a rarity, but in this regard, wouldn't it be aways safer to book two one way awards? It's not like there's a discount in miles for booking round trip or anything...
Nov 8, 2012, 8:35 pm
#21
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482
You will be charged two fees, when applicable, with two one ways.
Nov 8, 2012, 8:37 pm
#22
Suspended
Join Date: Nov 1999
Posts: 24,153
Or if the passenger flew to the EC , you can change the return to include a stop on the WC say LA, and then after getting to LA CX the rest of the tkt and purchase or cash in for a 1 way back from LA to the EC.
Nov 8, 2012, 8:38 pm
#23
Join Date: Oct 2003
Location: PDX/AUS
Programs: AA-UA-AS IHG-SPG-Carlson
Posts: 4,562
But perhaps you are paying a close-in redemption fee...
Or have to redeposit both one-ways..
It can double the potential outlay.
I try to answer this dilemma with almost any award redemption.
Well... except DL...
... and I never have a clear answer... except...it depends... @:-)
Nov 11, 2012, 2:54 pm
#24
Join Date: Apr 2011
Programs: UA 1K, Marriott LT Titanium, Hyatt Globalist
Posts: 1,069
R/T Award change to O/W after departure...WITH stopover??
I have a pretty complicated one here...
I want to book a r/t C award on UA/AC using UA miles, with a stopover on the outbound: LAX-YUL (stop for 4 days) YUL-SCL; SCL-LAX a week later. I know that's allowed.
However, there is the possibility that I'd need to go to Europe for work directly from SCL. I won't know this until after departure.
Could I cancel the return flight at that point (once I'm in SCL) and get half the miles back? I know that normally that's allowed, HOWEVER, since I had a stopover on the outbound, would they allow this? (Stopovers on 1 way mileage tickets are NOT allowed).
Thanks!
I want to book a r/t C award on UA/AC using UA miles, with a stopover on the outbound: LAX-YUL (stop for 4 days) YUL-SCL; SCL-LAX a week later. I know that's allowed.
However, there is the possibility that I'd need to go to Europe for work directly from SCL. I won't know this until after departure.
Could I cancel the return flight at that point (once I'm in SCL) and get half the miles back? I know that normally that's allowed, HOWEVER, since I had a stopover on the outbound, would they allow this? (Stopovers on 1 way mileage tickets are NOT allowed).
Thanks!
Nov 11, 2012, 3:02 pm
#25
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Actually, normally it is not permitted to cancel the return half of an award trip and get half the miles back.
http://www.united.com/web/en-US/cont...vel/types.aspx
And since you have a stopover involved they almost certainly won't give you the refund.
http://www.united.com/web/en-US/cont...vel/types.aspx
You can also book a One-Way Award if you wish to travel one way. If you redeem a roundtrip award and only travel one-way, the unused portion of the award will be forfeited.
Dec 8, 2012, 9:31 am
#26
Join Date: Jul 2007
Location: USA
Programs: UA 1K/*G, Hyatt Globalist, Bonvoy BS, Hertz & Avis Pres
Posts: 653
Award Ticket Refund of Return Segment
Apologies if this has been answered, I couldn't find this information.
I'm making a mileage run internationally, ORD-FRA-IAD, on a LH ticket. I'm going to use UA miles for the domestic DEN-ORD and IAD-DEN legs.
If I end up misconnecting from LH to UA at IAD on the return (I'll purchase a cheap SW ticket for a flight the next morning as insurance), would I rather have the IAD-DEN award ticket be on a separate ticket from the DEN-ORD leg in terms of getting the 12,500 miles back?
Thanks
I'm making a mileage run internationally, ORD-FRA-IAD, on a LH ticket. I'm going to use UA miles for the domestic DEN-ORD and IAD-DEN legs.
If I end up misconnecting from LH to UA at IAD on the return (I'll purchase a cheap SW ticket for a flight the next morning as insurance), would I rather have the IAD-DEN award ticket be on a separate ticket from the DEN-ORD leg in terms of getting the 12,500 miles back?
Thanks
Dec 8, 2012, 12:02 pm
#27
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
from United air travel award rules
If you redeem a roundtrip award and only travel one-way, the unused portion of the award will be forfeited.
Dec 8, 2012, 12:12 pm
#28
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA 1K, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Titanium, Hertz Platinum
Posts: 7,970
Since UA offers one-way awards at half the round-trip price, can you redeem a round-trip as two one-way awards on the same PNR, as long as you don't take advantage of round-trip-only features such as a stopover? If so, does this happen automatically?
Dec 8, 2012, 12:26 pm
#29
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
A downside to two OWs is potential double the cancel / change fees (if not Plat or higher, such as the OP) if you have a change in travel plans.
Aug 21, 2013, 12:22 am
#30
Join Date: Jan 2006
Posts: 929
Cancel return on started award RT for 1k
Not sure why I booked RT vs. two OW's but now I have to cancel return on an award ticket (purchased another itinerary from outbound destination for which outbound segment of award was used). First call to 1k desk suggested that I could not separate the pnr's -- in spite of the number of times I have not wanted the auto pnr split -- and could only get a one year grace for the miles. Although this is probably fine, I would prefer to cancel and redeposit miles. Am I doing something wrong besides booking a RT?
Thanks for your help. Could not find a clear answer in search.