Global Services wording disappearing from Group 1 Signs?
Jul 6, 2014, 11:01 pm
#16
Join Date: Oct 2013
Location: Van down by the river
Programs: UA GS, AA EXP, Marriott PP/LT Plat, Golden Circle Diamond
Posts: 718
Which airport was this? Would love to know. At SFO, ORD, LAX, I have never seen this done. In fact, I recently had one FA at ORD actually move the boarding group 1 sign closer to the podium, thereby taking away the only path from the three GS that had lined up there (BG1 was stuffed). She knew exactly what she had done. She didn't really want to board GS, and almost immediately called BG1.
Mrs. ushpnwdlua and I have given up on boarding when GS is called. There's no way to get to the boarding door without stepping on toes and really being a DYKWIA. No, I don't want God Save the Queen or Pomp and Circumstance playing when I board. I'd just like UA to actually provide one of the "benefits" they claim to offer.
Mrs. ushpnwdlua and I have given up on boarding when GS is called. There's no way to get to the boarding door without stepping on toes and really being a DYKWIA. No, I don't want God Save the Queen or Pomp and Circumstance playing when I board. I'd just like UA to actually provide one of the "benefits" they claim to offer.
Ironically I don't care as much about GS pre board on INTL flights but on the UAX flights with tiny bins I take advantage of it.
I've had a gate agent who knew I was GS from checking me in call me by name for the preboard. Standing to the side is the only way to win the battle if pre board is important to you. If UA is going to give the perk, take advantage while you can...
Last edited by FlyinHawaiian; Jul 7, 2014 at 4:42 am Reason: multi-quote
Jul 7, 2014, 12:31 am
#18
Join Date: Jan 2008
Location: SF Bay Area
Programs: UA 1K MM, Marriott Life Plat, various others of little note
Posts: 2,763
I don't know that GS is "comped" so much as granted based on a range of criteria. The ones that have GS that don't fly the $s are valuable to UA in other ways (likely much more valuable).
Jul 7, 2014, 4:39 am
#19
Join Date: Sep 2010
Programs: UA -GS 4.5 MM, Marriott Gold, Hyatt Discoverist, Hilton Diamond
Posts: 116
Biggest group of GS I ever saw - a Friday London to Newark - I counted 20 as they boarded. Wow.
Jul 7, 2014, 4:57 am
#20
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,173
Some could also be recipients of GS awards/upgrade booking.
Jul 7, 2014, 5:08 am
#21
FlyerTalk Evangelist
Join Date: Nov 2002
Location: northeast coast of Florida
Programs: UA 1K - 2MM, Lifetime Hilton Diamond, Lifetime Marriott Platinum Elite, Hertz President's Circle
Posts: 10,422
GS members are generally the high revenue passengers spending on fares at a substantial amount. Generally this spending yield is mid/upper 5 figures or more. Anyone who gets "butt-hurt" because this group of people are offered boarding before the important Group 1 or even the ALL IMPORTANT Group 2 MP+ Explorer members should appreciate GS for carrying a Lion's share of revenue burden. Without the spending of this group we could all enjoy Group 1, Group 2, etc. boarding on an airline that is not in business. Just my 2 .
Jul 7, 2014, 5:12 am
#22
Join Date: May 2005
Programs: Million Miler, 1K - Basically spend a lot of time on planes
Posts: 2,202
GS members are generally the high revenue passengers spending on fares at a substantial amount. Generally this spending yield is mid/upper 5 figures or more. Anyone who gets "butt-hurt" because this group of people are offered boarding before the important Group 1 or even the ALL IMPORTANT Group 2 MP+ Explorer members should appreciate GS for carrying a Lion's share of revenue burden. Without the spending of this group we could all enjoy Group 1, Group 2, etc. boarding on an airline that is not in business. Just my 2 .
It's life, and this isn't a whine, it's merely an observation.
Jul 7, 2014, 7:58 am
#23
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,418
I departed EWR for TLV on 6July at gate 138. Arriving into the secure boarding area, the line for Group 1 was already very long. I asked the GA where to stand, and she showed me a spot just to the side of the GA desk. During the GS boarding announcement she opened the barrier and motioned me an two others to proceed.
Jul 7, 2014, 8:32 am
#24
Join Date: Mar 2009
Location: SFO
Programs: GS UA+3MM
Posts: 265
I departed EWR for TLV on 6July at gate 138. Arriving into the secure boarding area, the line for Group 1 was already very long. I asked the GA where to stand, and she showed me a spot just to the side of the GA desk. During the GS boarding announcement she opened the barrier and motioned me an two others to proceed.
The G1 sign does still gay Global Services in orange, fwiw.
s
Jul 7, 2014, 8:34 am
#25
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
GS is being phased out. It was felt not to be cost-effective.
Jul 7, 2014, 8:50 am
#26
FlyerTalk Evangelist
Join Date: Nov 2002
Location: northeast coast of Florida
Programs: UA 1K - 2MM, Lifetime Hilton Diamond, Lifetime Marriott Platinum Elite, Hertz President's Circle
Posts: 10,422
We'll, it's not as simple as that. There are a high number of folks who rarely fly that are comped GS as part of their overall large company travel agreement with United. Then you have flyers like myself who book for a smaller group (10-15 people), and spend $100,000+ each year via my login, but don't get it, and get bypassed by folks that don't fly and don't spend.
It's life, and this isn't a whine, it's merely an observation.
It's life, and this isn't a whine, it's merely an observation.
I definitely agree that people spending $100,000+ annually should be recognized and treated very, very well. I did not spend that amount when I made GS. It was in the middle 5 figures.
That said, there is something broken with Mileage Plus right now. This program is not pmUA Mileage Plus but it is also not pmCO OnePass either.
Jul 7, 2014, 8:53 am
#27
FlyerTalk Evangelist
Join Date: Nov 2002
Location: northeast coast of Florida
Programs: UA 1K - 2MM, Lifetime Hilton Diamond, Lifetime Marriott Platinum Elite, Hertz President's Circle
Posts: 10,422
I hope this is not reality. If it is then I would bet UA will end up being in bankruptcy sooner than later. GS is a very valuable segment of business for UA. I suppose if true, this tells all of us where the current management intends to take this airline and that does not bode well for true business flyers, and business revenue. Completely short sighted and business ignorant, IMO.
Jul 7, 2014, 9:19 am
#28
Join Date: Sep 2004
Location: Chicago
Programs: UA-1K-MM AA-EXP-MM
Posts: 726
We'll, it's not as simple as that. There are a high number of folks who rarely fly that are comped GS as part of their overall large company travel agreement with United. Then you have flyers like myself who book for a smaller group (10-15 people), and spend $100,000+ each year via my login, but don't get it, and get bypassed by folks that don't fly and don't spend.
It's life, and this isn't a whine, it's merely an observation.
It's life, and this isn't a whine, it's merely an observation.
Just a suggest, as your description does seem to match pass plus very well.
Jul 7, 2014, 9:33 am
#29
Suspended
Join Date: Jul 2007
Programs: United GS+
Posts: 1,889
This is so funny to watch. Throw out a sarcastic remark and it is taken as true!
-SFO is the easiest place to qualify for GS. Look how many there are there!
-The majority of GS members are from corporate contracts and those people are less valuable than the all mighty 1k
-GS is being phased out, UA finally realized that second tier 1K should be treated as top tier
-SFO is the easiest place to qualify for GS. Look how many there are there!
-The majority of GS members are from corporate contracts and those people are less valuable than the all mighty 1k
-GS is being phased out, UA finally realized that second tier 1K should be treated as top tier
Jul 7, 2014, 9:51 am
#30
Suspended
Join Date: Oct 2006
Location: Atherton, CA
Programs: UA 1K, AA EXP; Owner, Green Bay Packers
Posts: 21,690
This is so funny to watch. Throw out a sarcastic remark and it is taken as true!
-SFO is the easiest place to qualify for GS. Look how many there are there!
-The majority of GS members are from corporate contracts and those people are less valuable than the all mighty 1k
-GS is being phased out, UA finally realized that second tier 1K should be treated as top tier
-SFO is the easiest place to qualify for GS. Look how many there are there!
-The majority of GS members are from corporate contracts and those people are less valuable than the all mighty 1k
-GS is being phased out, UA finally realized that second tier 1K should be treated as top tier
