Comedy of Errors on UA flight
#16
Join Date: Jan 2013
Location: LA
Posts: 1,281
+1, I learned something new two weeks ago about the ATC reason - don't know if it's 100% true but I'll believe it.
What happens is if for some reason a plane goes MX or crew, etc., the delay is initially registered as MX, crew, etc, but then they try to schedule a new time for departure, and ATC may inform that the new time will not work and delays perhaps 5 minutes after the suggested time, so the new delay reason gets updated to ATC, even though it was MX that caused it to become ATC.
What happens is if for some reason a plane goes MX or crew, etc., the delay is initially registered as MX, crew, etc, but then they try to schedule a new time for departure, and ATC may inform that the new time will not work and delays perhaps 5 minutes after the suggested time, so the new delay reason gets updated to ATC, even though it was MX that caused it to become ATC.
#18
Join Date: Nov 2010
Location: DEN
Programs: 2012 Plat-2013 Plat-2014 Silver-2015 GM
Posts: 818
#19
Suspended
Join Date: May 2010
Location: Just outside Big D, or many other places in big metal tubes
Programs: WN Rpd.Rwrds, AA, was longtime CO very top Elite tier, Overentitled UA Lifetime 1K (since 2012)
Posts: 1,334
#21
Join Date: Jun 2005
Location: In the gate area on a flight delay
Programs: UA Million Miler, Hyatt Platinum, Starwood Gold, Marriott Silver, Motel 6 Tin
Posts: 1,093
SFH II would likely be a lot more horrific with load factors much higher than they were SFH I.
One reason my wife and I are driving to our vacation spot this summer.
One reason my wife and I are driving to our vacation spot this summer.
#23
FlyerTalk Evangelist




Join Date: Dec 2009
Programs: UA, LY
Posts: 13,179
I've never seen that on CO or sCO since the merger. I've seen airlines with more FAs, but compared to UA (and US and AC), I haven't seen any difference in staffing numbers on TATL flights
#24
Join Date: Apr 2009
Location: SFO
Programs: UA 1K MM
Posts: 97
This post really sums up the current situation. I'm sure we've all had these issues with flights and it just goes to show what a sorry state UA is in. (My last flight, a TALT, had the delay, AC, flight map and tray table issues. Thank goodness I didn't try for a veggie meal.)
#25


Join Date: Dec 2004
Location: SOW
Programs: UA GS 5 MM, Delta 1.8MM & Hilton Diamond, Avis Chairman, Marriott Lifetime Titanium
Posts: 776
United Airlines, dysfunction, is our function.
I've said to more than one FA, if everything was working correctly it wouldn't be United.
I've said to more than one FA, if everything was working correctly it wouldn't be United.
#27
Original Poster
Join Date: Nov 2011
Posts: 52
This was one of those old 767's that has a beautifully updated Global First and Business and an economy section straight out of the mid 90's. I'm not sure if that's CO or UA, but the plane looked and felt OLD.
#28
A FlyerTalk Posting Legend




Join Date: Jun 2005
Posts: 72,279
On the flight I'm referring to, a supervisor came on the aircraft, pulled an FA off, and the flight service director made a point of telling us to expect less service because of the departure of the FA.
#29
FlyerTalk Evangelist




Join Date: Dec 2009
Programs: UA, LY
Posts: 13,179
That really does suck, but I doubt that's a "sCO thing." Sounds like just a cr*ppy situation
#30

Join Date: Feb 2008
Location: CLE
Posts: 1,891
Does this explain why the FA seem so indifferent; basically unhappy when they are working in the back? This doesn't happen all the time, but it did on my last flight.



