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Comedy of Errors on UA flight

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Old Jun 15, 2014 | 8:24 pm
  #16  
 
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Originally Posted by mduell
That delay reason can be correct even if other things are going on.
+1, I learned something new two weeks ago about the ATC reason - don't know if it's 100% true but I'll believe it.

What happens is if for some reason a plane goes MX or crew, etc., the delay is initially registered as MX, crew, etc, but then they try to schedule a new time for departure, and ATC may inform that the new time will not work and delays perhaps 5 minutes after the suggested time, so the new delay reason gets updated to ATC, even though it was MX that caused it to become ATC.
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Old Jun 15, 2014 | 8:28 pm
  #17  
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Originally Posted by uwr
Seems par for the course.
+1 x100
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Old Jun 15, 2014 | 8:48 pm
  #18  
 
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Originally Posted by Catbert10
SFH, the sequel?
That's my guess. If the Board won't do anything, even small groups of employees can take the matter into their own hands. It's going to get uglier.
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Old Jun 15, 2014 | 9:38 pm
  #19  
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Originally Posted by Catbert10
SFH, the sequel?
\

SFH, the sequel? I am sorry, but I do not know what this means. Will someone kindly enlighten me? Thanks.
.
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Old Jun 15, 2014 | 9:41 pm
  #20  
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Originally Posted by mkr
\

SFH, the sequel? I am sorry, but I do not know what this means. Will someone kindly enlighten me? Thanks.
.
SFH = Summer From Hell
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Old Jun 15, 2014 | 10:07 pm
  #21  
 
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SFH II would likely be a lot more horrific with load factors much higher than they were SFH I.

One reason my wife and I are driving to our vacation spot this summer.
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Old Jun 15, 2014 | 11:21 pm
  #22  
 
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I really feel badly for the employees who have to deal with this kind of stuff day in day out and are expected to put on a smiling face throughout.
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Old Jun 15, 2014 | 11:41 pm
  #23  
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Originally Posted by halls120
I'm assuming you were on a sCO flight, correct? Understaffing TATLs seem to be a sCO habit - my first experience on sCO on a EWR-CPH flight was short FAs as well. More flyer friendly from United.
I've never seen that on CO or sCO since the merger. I've seen airlines with more FAs, but compared to UA (and US and AC), I haven't seen any difference in staffing numbers on TATL flights
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Old Jun 16, 2014 | 1:37 am
  #24  
 
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This post really sums up the current situation. I'm sure we've all had these issues with flights and it just goes to show what a sorry state UA is in. (My last flight, a TALT, had the delay, AC, flight map and tray table issues. Thank goodness I didn't try for a veggie meal.)
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Old Jun 16, 2014 | 2:05 am
  #25  
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United Airlines, dysfunction, is our function.

I've said to more than one FA, if everything was working correctly it wouldn't be United.
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Old Jun 16, 2014 | 2:09 am
  #26  
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My parents are flying SFO-CDG on the 26th to catch a cruise. Sure hope everything goes smoothly.

And yes, I told them they should've flown AF.
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Old Jun 16, 2014 | 2:15 am
  #27  
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Originally Posted by halls120
I'm assuming you were on a sCO flight, correct? Understaffing TATLs seem to be a sCO habit - my first experience on sCO on a EWR-CPH flight was short FAs as well. More flyer friendly from United.
This was one of those old 767's that has a beautifully updated Global First and Business and an economy section straight out of the mid 90's. I'm not sure if that's CO or UA, but the plane looked and felt OLD.
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Old Jun 16, 2014 | 2:23 am
  #28  
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Originally Posted by joshwex90
I've never seen that on CO or sCO since the merger. I've seen airlines with more FAs, but compared to UA (and US and AC), I haven't seen any difference in staffing numbers on TATL flights
On the flight I'm referring to, a supervisor came on the aircraft, pulled an FA off, and the flight service director made a point of telling us to expect less service because of the departure of the FA.
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Old Jun 16, 2014 | 3:05 am
  #29  
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Originally Posted by fiddlestickies
This was one of those old 767's that has a beautifully updated Global First and Business and an economy section straight out of the mid 90's. I'm not sure if that's CO or UA, but the plane looked and felt OLD.
sUA. sCO don't have Global First. Also, while all sUA 767s have updated premium cabins I believe and sCO haven't, sCO updated Y with C while sUA kept Y old-school

Originally Posted by halls120
On the flight I'm referring to, a supervisor came on the aircraft, pulled an FA off, and the flight service director made a point of telling us to expect less service because of the departure of the FA.
That really does suck, but I doubt that's a "sCO thing." Sounds like just a cr*ppy situation
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Old Jun 16, 2014 | 4:29 am
  #30  
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Originally Posted by fiddlestickies
This was one of those old 767's that has a beautifully updated Global First and Business and an economy section straight out of the mid 90's. I'm not sure if that's CO or UA, but the plane looked and felt OLD.
Is it my understanding that UA just wants to cater to pax who can afford to fly up front and not in the back?

Does this explain why the FA seem so indifferent; basically unhappy when they are working in the back? This doesn't happen all the time, but it did on my last flight.
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