Waitlisted upgrade - knee surgury
#16
Original Poster
Join Date: Jan 2012
Programs: UA - Silver, Hilton - Silver
Posts: 35
Unless you're very tall, you can sit with straight legs in an Economy Plus seat. I can. Have you bought one? If you're really concerned about your leg vs the upgrade, you would have done that already. You just don't put anything under the seat in front of you. The problem with opening the door to pleaderers of medical reasons is the same reason there are more and more handicap spaces. Laziness or desire for something nicer suddenly becomes a handicap. Pretty soon a honest, healthy person couldn't buy a BF seat.
If you buy an E+ seat and get upgraded, you'll get your money back.
If you buy an E+ seat and get upgraded, you'll get your money back.
I don't care about the upgrade per se, I'm just worried that if I have to sit in such a cramped position, I will be in pain for at least a couple of days after the flight or maybe even do some damage...
Since I already "payed" to be on the waitlist, I was just wondering what the chances are (w/o expecting anyting.)
#17
Join Date: Oct 2012
Location: Amsterdam
Posts: 59
With regards to calling them...use skype and call them with this number:
1-800-864-8331
that will connect you with the american call centre for free and i've found american call centres to be a little more customer friendly than european (in my experience).
If not use the belgian number: 02-2-0088-68
1-800-864-8331
that will connect you with the american call centre for free and i've found american call centres to be a little more customer friendly than european (in my experience).
If not use the belgian number: 02-2-0088-68
#18
Join Date: Apr 2009
Posts: 84
Waitlisted upgrade - knee surgury
Look for an R booking code, and see if UA will let you change your flight, although you may not find a non-stop. It may also make sense to break up the trip into two legs so you have a chance to move around.
#19
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
Posts: 5,002
Great, I didn't even think of that... well I always got the E+ anyway, even after the policy changed, but booking it in advance would give me some peace of mind, a bulk head would be perfect too.
I don't care about the upgrade per se, I'm just worried that if I have to sit in such a cramped position, I will be in pain for at least a couple of days after the flight or maybe even do some damage...
Since I already "payed" to be on the waitlist, I was just wondering what the chances are (w/o expecting anyting.)
I don't care about the upgrade per se, I'm just worried that if I have to sit in such a cramped position, I will be in pain for at least a couple of days after the flight or maybe even do some damage...
Since I already "payed" to be on the waitlist, I was just wondering what the chances are (w/o expecting anyting.)
It seems like this is more common when I have a GPU applied, but that could be observational or confirmation bias.
Good Luck!
Agents do have a lot of leeway in switching you to another flight that might have more R avail.
Your condition should help you in finding a sympathetic agent.
Last edited by zombietooth; May 19, 2014 at 8:53 am
#20
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,521
May I ask, if you live in Belgium, why are you flying out of FRA?
FRA-SFO is one of the more difficult upgrades in the system.
If you want a much higher chance of clearing the upgrade, change your flight to depart out of BRU, AMS, or MUC, connecting to SFO through ORD. You may even be able to find R (upgrade space) available at booking.
+1
There is no good reason to spend money on long distance phone calls these days.
FRA-SFO is one of the more difficult upgrades in the system.
If you want a much higher chance of clearing the upgrade, change your flight to depart out of BRU, AMS, or MUC, connecting to SFO through ORD. You may even be able to find R (upgrade space) available at booking.
There is no good reason to spend money on long distance phone calls these days.
Last edited by Kacee; May 19, 2014 at 9:20 am
#21
Join Date: Jul 2007
Location: SFO
Programs: United 1K, 1M
Posts: 248
I went through the same scenario about a month ago for a trans Atlantic flight. Multiple agents said that they could not process an upgrade for me due to recent knee surgery. I luckily got a "buy at check-in" upgrade.
Don't forget to order a wheel chair in the departure and arrival airports. It's free (aside from the tip for the attendant) and makes a huge difference in getting through the airport. Just call United to put in the request.
Don't forget to order a wheel chair in the departure and arrival airports. It's free (aside from the tip for the attendant) and makes a huge difference in getting through the airport. Just call United to put in the request.
#22
Join Date: Nov 2003
Location: BRI
Programs: UA Premier Gold, DL FO, DL MM, Marriott Gold, Hyatt platinum
Posts: 914
I had knee surgery in November and faced a long domestic flight a month later. Upgrade didn't clear but I was able to get an E+ aisle seat with the bad leg on the aisle side. That made stretching it pretty easy.
#23
Join Date: Sep 2009
Programs: UA GS>1K>Nothing; DL DM 2MM; AS 75K>Nothing>MVP
Posts: 9,341
Great, I didn't even think of that... well I always got the E+ anyway, even after the policy changed, but booking it in advance would give me some peace of mind, a bulk head would be perfect too.
I don't care about the upgrade per se, I'm just worried that if I have to sit in such a cramped position, I will be in pain for at least a couple of days after the flight or maybe even do some damage...
Since I already "payed" to be on the waitlist, I was just wondering what the chances are (w/o expecting anyting.)
I don't care about the upgrade per se, I'm just worried that if I have to sit in such a cramped position, I will be in pain for at least a couple of days after the flight or maybe even do some damage...
Since I already "payed" to be on the waitlist, I was just wondering what the chances are (w/o expecting anyting.)
#25
Join Date: Dec 2004
Location: SEA
Programs: Million Miles achieved | 2017 Delta Platinum, United NADA, Global Entry, PreCheck, NEXUS
Posts: 1,295
A couple things:
Don't count on any help because of your situation - especially since you know in advance of your issue. I was in a hospital in China with what turned out to be a gallbladder attack and couldn't take my scheduled flight. The local UA reps had no power to get me out to an important meeting a day later. Skype calls to the states got sympathy, but no help. Couldn't get on the flight in coach, couldn't upgrade. Finally was able to buy a E- one way ticket from local agency for $1800.
Unless you really need to take this flight after your surgery, consider the possible complications. You have a higher risk of blood clots or deep vein clots, especially if you are in a cramped E- or even E+ and immobilized. Talk to your doctors please.
Don't count on any help because of your situation - especially since you know in advance of your issue. I was in a hospital in China with what turned out to be a gallbladder attack and couldn't take my scheduled flight. The local UA reps had no power to get me out to an important meeting a day later. Skype calls to the states got sympathy, but no help. Couldn't get on the flight in coach, couldn't upgrade. Finally was able to buy a E- one way ticket from local agency for $1800.
Unless you really need to take this flight after your surgery, consider the possible complications. You have a higher risk of blood clots or deep vein clots, especially if you are in a cramped E- or even E+ and immobilized. Talk to your doctors please.
#26
Suspended
Join Date: May 2011
Location: SFO
Programs: UA 1K
Posts: 1,961
But airlines don't have disability seating so this isn't that germane.
To the OP, if you're on the UA 747-400, you probably want a non-bulkhead E+ aisle seat (C, G, or H; not D). You obviously can't sit in an exit row, the bulkhead non-exit-row seats have relatively little legroom, and the D seats have underseat equipment that restricts legroom. You can check out the relevant thread here: http://www.flyertalk.com/forum/unite...747-400-a.html
#27
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,040
And what determines local ordinances? Demand. Stores allocate spaces. They fill up. County or city ups the space requirements. Repeat. The number of spaces increases as every lazy or broken toe-nailed creep uses a space. I've often seen people park, hang (probably their dead grandmother's permit) on the mirror, and then practically sprint to the store. It's out of control. Laziness should not be a criteria for a reserved space. I have plantar fasciitis currently due to my incurable inability to stop running for exercise. I have more pride than to lie to a doctor and tell him I need a handicap placard because I can't walk 100 feet.
#28
Join Date: Dec 2009
Location: Nashville, TN
Programs: Marriott Lifetime Titanium.;UA 1.5MM; UA Lifetime Gold (whoppee); DL Plat
Posts: 2,124
#29
Join Date: Jul 2004
Location: Chicago USA
Programs: *A Junkie, SQ PPS, Skywards Gold, 2 Million Mile Flyer;*wood LT Plat, BA MM
Posts: 1,762
Monsieur Leeco, I had a girlfriend who had a motorcycle accident in Mykonos. The motorcycle slipped and she fell with it and parts of her skin on her left side...she was bandaged up in Mykonos and again in Athens. She was a mess when she arrived at the gate at LHR for her UA connection to ORD.
I wanted to buy her a business class ticket but she refused. I tried to upgrade her (I was a GS/1K/MM) to no avail, (it was Friday before Labour Day) and the CS agents saw her condition at the gate and still, was treated like any other passenger, she ended up in an E+ aisle. She was a mess by the time she arrived, swollen with a fever, and was taken straight to the emergency room by her family upon arrival in Chicago.
I say this because what others are saying is true. Just be very careful flying with your condition, too. If you end up in Y, you don't want to do more damage to your leg. Good luck!
I wanted to buy her a business class ticket but she refused. I tried to upgrade her (I was a GS/1K/MM) to no avail, (it was Friday before Labour Day) and the CS agents saw her condition at the gate and still, was treated like any other passenger, she ended up in an E+ aisle. She was a mess by the time she arrived, swollen with a fever, and was taken straight to the emergency room by her family upon arrival in Chicago.
I say this because what others are saying is true. Just be very careful flying with your condition, too. If you end up in Y, you don't want to do more damage to your leg. Good luck!
Last edited by UrbaneGent; May 19, 2014 at 1:15 pm
#30
Moderator: Mileage Run, United Airlines; FlyerTalk Evangelist
Join Date: Jan 2004
Location: The City/Honolulu
Programs: UA 3MM; Hyatt Glob*****; Hilton Diamond
Posts: 14,473
?
And what determines local ordinances? Demand. Stores allocate spaces. They fill up. County or city ups the space requirements. Repeat. The number of spaces increases as every lazy or broken toe-nailed creep uses a space. I've often seen people park, hang (probably their dead grandmother's permit) on the mirror, and then practically sprint to the store. It's out of control. Laziness should not be a criteria for a reserved space. I have plantar fasciitis currently due to my incurable inability to stop running for exercise. I have more pride than to lie to a doctor and tell him I need a handicap placard because I can't walk 100 feet.
And what determines local ordinances? Demand. Stores allocate spaces. They fill up. County or city ups the space requirements. Repeat. The number of spaces increases as every lazy or broken toe-nailed creep uses a space. I've often seen people park, hang (probably their dead grandmother's permit) on the mirror, and then practically sprint to the store. It's out of control. Laziness should not be a criteria for a reserved space. I have plantar fasciitis currently due to my incurable inability to stop running for exercise. I have more pride than to lie to a doctor and tell him I need a handicap placard because I can't walk 100 feet.
101-150=5
151-200=6
201-300=7
301-400=8
401-500=9
501-1000 = 2 percent of total.
1001 and over=20, plus 1 for each 100 or fraction thereof over 1000.
Information for other facilities can be found here.
As to the OP's problem. UA blocks specific seats for disabled passengers in Y which display on the seat map as taken. If you call them and tell them that you require a wheelchair and ask about disabled seating available in the Y cabin, they can open up the seat for you.