Disgruntled pax over bin space
May 16, 2014, 7:49 pm
#1
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Disgruntled pax over bin space
On PHL-DEN 5/15, during late boarding, I was sitting in 1E and a lady who was probably in Zone 4 at that point was miffed that she couldn't get her carry-on onboard and into an overhead.
As she boarded she looked at me, the full bins in F, and the other passengers near me and yelled, "What... did y'all bring on 10 bags each? Frick! I had to check mine!"
Do you respond:
A) Sorry!
B) It is irrelevant, as our bags in F do not affect the bin space back in economy... You want to yell at the elites in your row that boarded in Zone1 and took all your space.
C) Everyone knows we can only bring on 2... But we did do our best!
D) What ... Do you fly United less than 10 times a year! Frick! Get to the back of the bus!
E) Nothing, but think of witty comebacks to write in this post.
I went with (E)
As she boarded she looked at me, the full bins in F, and the other passengers near me and yelled, "What... did y'all bring on 10 bags each? Frick! I had to check mine!"
Do you respond:
A) Sorry!
B) It is irrelevant, as our bags in F do not affect the bin space back in economy... You want to yell at the elites in your row that boarded in Zone1 and took all your space.
C) Everyone knows we can only bring on 2... But we did do our best!
D) What ... Do you fly United less than 10 times a year! Frick! Get to the back of the bus!
E) Nothing, but think of witty comebacks to write in this post.
I went with (E)
May 16, 2014, 7:56 pm
#2
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F. Hopefully they have served a PDB, and I will take a sip of my wine in a plastic cup, pinky in the air and say "Kettle, be gone. You bore me." scoff and put my sunglasses on.
May 16, 2014, 8:43 pm
#3
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E for me tho I'll defer to others for the witty bon mots for this thread
May 16, 2014, 8:58 pm
#5
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May 16, 2014, 9:26 pm
#9
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Clearly someone overwrought for some reason or other who knows nothing much about air travel. I would have gone with a sympathetic version of E.
If she had not been showing her ignorance so clearly --that no one in F puts anything in the back --I would have been have gone with the presented version of E. Actually it is the F folks who sometimes behave like that who are the real annoyance
If she had not been showing her ignorance so clearly --that no one in F puts anything in the back --I would have been have gone with the presented version of E. Actually it is the F folks who sometimes behave like that who are the real annoyance
May 16, 2014, 9:28 pm
#10
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Slightly off topic, but I have noticed that UA FAs don't try at all to ensure every passenger in first gets space in the bins. On the A320 you run out of bin space in first pretty quickly, and the FAs put no effort into helping / ensuring that every first class pax gets bin space.
If I pay for a first class ticket, I think I should get some bin space, no matter how late I board. Am I over-entitled?
If I pay for a first class ticket, I think I should get some bin space, no matter how late I board. Am I over-entitled?
May 16, 2014, 10:08 pm
#13
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On my flight several days ago, a FA was holding bag space in first for late customers like me. Needless to say, I am very grateful for that.
May 16, 2014, 10:11 pm
#14
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Have seen that too. They try to help out the back of the plane staff, but will save enough space for the number of pax still missing in F.
May 16, 2014, 11:17 pm
#15
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I've also seen this for the bulkhead rows, where the FAs will close the bins above row 7 on the PMUA 757s, for example, for those actually seated there.