Search results for upgrade fares
Apr 15, 2014, 9:30 pm
#1
Original Poster
Join Date: Feb 2012
Programs: UA 1K
Posts: 158
Search results for upgrade fares
On the UA website I can find an upgradeable (R>1) one-way fare from SFO to Europe via ORD.
I can also find an upgradeable (R>1) one-way fare from Europe back to SFO via ORD.
But when I try to book this as a round trip the upgradeable fare is gone for the outbound flight. The flight SFO-ORD doesn't show at all and the ORD-Europe flight is now mysteriously not upgradable (R=0).
Is this a common website/UA system error?
If I were to call the 1K number would UA be able to get me the round trip and get access to R fare?
I can also find an upgradeable (R>1) one-way fare from Europe back to SFO via ORD.
But when I try to book this as a round trip the upgradeable fare is gone for the outbound flight. The flight SFO-ORD doesn't show at all and the ORD-Europe flight is now mysteriously not upgradable (R=0).
Is this a common website/UA system error?
If I were to call the 1K number would UA be able to get me the round trip and get access to R fare?
Apr 15, 2014, 9:41 pm
#2
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,197
This is most likely just a bug in how united.com presents the information. As long as you see the R inventory on the individual segments, your upgrade should clear.
However, I do see some other wierdness for bookings next March. Inventory is noe behaving as I think it should (both online and to an agent).
However, I do see some other wierdness for bookings next March. Inventory is noe behaving as I think it should (both online and to an agent).
Apr 15, 2014, 9:59 pm
#3
Join Date: Oct 2012
Location: ORD/IND
Programs: UA Platinum, Avis Preferred, Hertz PC, Hyatt Discoverist , Marriott Titanium
Posts: 742
Also, keep in mind you can cancel within 24hrs for no charge, so if you prefer, make the booking online to see. Then if the space isn't showing cancel it.
Apr 15, 2014, 10:23 pm
#5
Join Date: Oct 2009
Location: EUG BKK
Programs: Zero Status Nexus
Posts: 432
Happened to me last weekend when my outbound showed R1, so instead of waiting 24 hours, I canceled the yet to be ticketed mutli destination itinerary and booked the codeshare on an award tix and the rest ticketed immediately on a new reservation and all GPUs cleared. Perhaps a waste of miles but nice to be flexible with an award ticket for changes.
Apr 15, 2014, 10:24 pm
#6
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
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Apr 15, 2014, 11:32 pm
#9
Original Poster
Join Date: Feb 2012
Programs: UA 1K
Posts: 158
I guess multi itin works on selecting the right flights but the problem then be that applying a GPU only covers one part of the outbound itin.
Whatever I try UA will not show me UA728/UA909 as a possible option as one leg on a multi city itinerary.
When I break them up I can select UA728 and then use different leg for UA909 but that brings me back to not being able to upgrade UA728/909 on 1 GPU.
I think I am going to pour me a drink
Whatever I try UA will not show me UA728/UA909 as a possible option as one leg on a multi city itinerary.
When I break them up I can select UA728 and then use different leg for UA909 but that brings me back to not being able to upgrade UA728/909 on 1 GPU.
I think I am going to pour me a drink
Apr 15, 2014, 11:37 pm
#10
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 67,161
Apr 15, 2014, 11:44 pm
#11
Original Poster
Join Date: Feb 2012
Programs: UA 1K
Posts: 158
I could very well be wrong but that is how I recall a previous itin of mine get messed up.... where the UA728 SFO-ORD and UA909 ORD-AMS show up as 2 separate legs and need 2 GPU's
Apr 16, 2014, 12:36 am
#12
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 67,161
Should not be a problem as long as less than a 12 hour connection (but you are around 2 hours so no issue). Call if you have any issue doing online.
Apr 16, 2014, 1:16 am
#14
Original Poster
Join Date: Feb 2012
Programs: UA 1K
Posts: 158
Thanks guys
Looks like I have to call in either way.... I can find the segments I need/want but next issue is :
Outbound is available in Q (W=0, V=0) and return leg have W>0f ... hence if I book this online and want to use a GPU (not miles/$$) then I can not book mixed class on the website (Q outbound, W return).
I could be wrong but searching for upgradeable fares will only get you to do miles/$$.
Looks like I have to call in either way.... I can find the segments I need/want but next issue is :
Outbound is available in Q (W=0, V=0) and return leg have W>0f ... hence if I book this online and want to use a GPU (not miles/$$) then I can not book mixed class on the website (Q outbound, W return).
I could be wrong but searching for upgradeable fares will only get you to do miles/$$.
Apr 16, 2014, 1:38 am
#15
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 67,161
put "W,V,Q" in the fare class search and you should be good.