Community
Wiki Posts
Search

Discovering old schedule changes

Thread Tools
 
Search this Thread
 
Old Apr 12, 2014 | 10:01 am
  #1  
Original Poster
 
Join Date: Jul 2007
Location: SFO
Programs: United 1K, 1M
Posts: 248
Discovering old schedule changes

Apparently the change fee on reusing the value in a canceled ticket can be avoided if there was a schedule change on the flight since it was booked. 1) Is this true? 2)How do I find out if there was a schedule change on a flight I bought last October (say) and just canceled? Will the "system" waive the fee for me automatically if there was?
Thanks,

m.
mdspadeccom is offline  
Old Apr 12, 2014 | 10:44 am
  #2  
FlyerTalk Evangelist
10 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Plat
Posts: 13,352
Before you accept the schedule change you may have some leeway with an agent, but I'm unaware of any CoC rule.
mduell is offline  
Old Apr 12, 2014 | 11:43 am
  #3  
 
Join Date: Feb 2012
Programs: UA 1K, Marriott P, SPG G
Posts: 218
Originally Posted by mduell
Before you accept the schedule change you may have some leeway with an agent, but I'm unaware of any CoC rule.
In fare rule, there is text:
Waived for schedule change
cyanchan15 is offline  
Old Apr 12, 2014 | 12:52 pm
  #4  
10 Countries Visited20 Countries Visited30 Countries Visited10 Years on Site
 
Join Date: Oct 2012
Posts: 639
My interpretation of the OP's scenario is this: "I bought a ticket last October, I want to cancel today, and I'm hoping to avoid a cancellation fee if by any chance there was a schedule change between last October and today."

In this scenario, if you're planning to cancel your ticket online, then before you get to see your booking details you will be presented with a screen in which the schedule change is explained. You will need to accept the change before you can do anything else with the booking. If you don't accept the change, you can then call and cancel the booking. If you do accept the change, you're toast.

I don't know what happens when you cancel by phone without going online first. I don't know if the phone agent will proactively tell you there was a schedule change before you say you want to cancel.
flyingnosh is offline  
Old Apr 12, 2014 | 1:05 pm
  #5  
A FlyerTalk Posting Legend
20 Countries Visited
2M
50 Countries Visited
20 Years on Site
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,219
Originally Posted by cyanchan15
Waived for schedule change
The CoC has a specific definition of "schedule change". I don't have a copy right now, but as an example, a five-minute change doesn't qualify.

You can easily see if there's been a change.
  1. Look at your confirmation email.
  2. Look at the current reservation.
  3. Do they match?

Originally Posted by mduell
Before you accept the schedule change you may have some leeway with an agent
At some point, the system will auto-accept even unreasonable changes. This doesn't take away your rights for large changes.
mahasamatman is offline  
Old Apr 12, 2014 | 3:17 pm
  #6  
Suspended
 
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Originally Posted by mdspadeccom
Apparently the change fee on reusing the value in a canceled ticket can be avoided if there was a schedule change on the flight since it was booked. 1) Is this true? 2)How do I find out if there was a schedule change on a flight I bought last October (say) and just canceled? Will the "system" waive the fee for me automatically if there was?
Thanks,

m.
It's easy:

1. Look at your original e-ticket confirmation. That will show your entire routing and times.
2. Look at what those flights are today. If they are the same, there hasn't been a change (or there was one, but it was switched back).
3. If there was a change and it is large enough, you can make your change and/or cancel fee free.

All that said, chances are that you would have received a notice if there had been a change, so it's not a high probability effort.
Often1 is offline  
Old Apr 12, 2014 | 4:06 pm
  #7  
FlyerTalk Evangelist
10 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Jan 2012
Location: Splitting time between small towns in NorCal and Wydaho
Programs: Amethyst Premier Plutonium Medallion
Posts: 21,537
Originally Posted by Often1
It's easy:

1. Look at your original e-ticket confirmation. That will show your entire routing and times.
2. Look at what those flights are today. If they are the same, there hasn't been a change (or there was one, but it was switched back).
3. If there was a change and it is large enough, you can make your change and/or cancel fee free.

All that said, chances are that you would have received a notice if there had been a change, so it's not a high probability effort.
I haven't received email or any other notice of a UA schedule change in 3 years, despite having several dozen. Ymmv.
PV_Premier is offline  
Old Apr 12, 2014 | 4:22 pm
  #8  
Moderator: United Airlines
2M
Community Builder
Active Streak: 30 Days
15 Years on Site
 
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 73,209
Originally Posted by mdspadeccom
Apparently the change fee on reusing the value in a canceled ticket can be avoided if there was a schedule change on the flight since it was booked. 1) Is this true? ....
no but there are grounds for penalty free refunds. Change of carrier, adding of a stop, .... see the referenced CoC section.
If the schedule change is large enough, the agent at their discretion may waive the fees -- 2 hours change is usually enough but some will do it for less if you have a good reason.
There is no automatic waiver of the fees for any reason.
WineCountryUA is offline  
Old Apr 12, 2014 | 6:34 pm
  #9  
All eyes on you!
10 Years on Site
 
Join Date: Dec 2011
Location: BOS, BWI, DCA, IAD
Programs: American, Delta, JetBlue, United
Posts: 2,402
Originally Posted by mdspadeccom
Apparently the change fee on reusing the value in a canceled ticket can be avoided if there was a schedule change on the flight since it was booked. 1) Is this true? 2)How do I find out if there was a schedule change on a flight I bought last October (say) and just canceled? Will the "system" waive the fee for me automatically if there was?
Thanks,

m.
1) It depends on how great the schedule change was. If it's extensive enough, you have a right to a refund if the proposed alternatives are not acceptable to you. In practice, airlines often allow changes beyond the legal requirements as long as the alternatives you propose are reasonable.

2) If you've already cancelled, it's probably too late to do anything. The "system" is not likely to waive fees automatically.
JPG3392 is offline  
Old Apr 12, 2014 | 10:47 pm
  #10  
Original Poster
 
Join Date: Jul 2007
Location: SFO
Programs: United 1K, 1M
Posts: 248
But what if there was a schedule change some months ago that I accepted in innocence? Unfortunately I cannot find the original confirmation email (lesson learned). So I was hoping that there was a way to find old timetables, for example.

The reason for cancelation is a trashed knee. But I was thinking that flight schedule change would be easier to push through the system.

Last edited by mdspadeccom; Apr 12, 2014 at 10:50 pm Reason: added info
mdspadeccom is offline  
Old Apr 12, 2014 | 11:13 pm
  #11  
A FlyerTalk Posting Legend
20 Countries Visited
2M
50 Countries Visited
20 Years on Site
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,219
Originally Posted by mdspadeccom
So I was hoping that there was a way to find old timetables, for example.
Have you tried searching the Wayback Machine?

Originally Posted by mdspadeccom
The reason for cancelation is a trashed knee.
If your time has any value, that's the angle to use. All you lose in that case is the $50 admin fee.
mahasamatman is offline  
Old Apr 13, 2014 | 7:16 am
  #12  
All eyes on you!
10 Years on Site
 
Join Date: Dec 2011
Location: BOS, BWI, DCA, IAD
Programs: American, Delta, JetBlue, United
Posts: 2,402
Originally Posted by mdspadeccom
But what if there was a schedule change some months ago that I accepted in innocence? Unfortunately I cannot find the original confirmation email (lesson learned). So I was hoping that there was a way to find old timetables, for example.

The reason for cancelation is a trashed knee. But I was thinking that flight schedule change would be easier to push through the system.
If you accepted the change, even unwittingly, the airline is much less likely to be accommodating than if you had no accepted the change.
JPG3392 is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.