Free 24-Cancellation: Booking or Ticketing
#1
Original Poster
Join Date: Aug 2010
Location: NYC / MIA / AMS
Programs: UA 1k
Posts: 500
Free 24-Cancellation: Booking or Ticketing
A curiosity which has come up since i have a ticket with partner segments which is taking a while to be issued.
Is the Free 24-Hour Cancellation Period from when ticketed or when initially booked? Searching turned up nothing.
Is the Free 24-Hour Cancellation Period from when ticketed or when initially booked? Searching turned up nothing.
#2
Join Date: Nov 2013
Location: NYC / TYO / Up in the Air
Programs: UA GS 1.7MM, AA 2.1MM, EK, BA, SQ, CX, Marriot LT, Accor P
Posts: 6,317
I believe it is when you click "purchase". From the UA website:
"United's 24-hour flexible booking policy allows the flexibility to make changes to your reservations within 24 hours of purchasing your ticket, without incurring change fees. This includes canceling your reservation and requesting a 100% refund of the ticket price.
Terms and conditions
Applies to tickets booked at united.com or with United Reservations.
The 24-hour timeframe begins at the time your ticket is purchased.
Requests for refunds will be credited back in the original form of payment.
Group tickets and tickets purchased using Western Union, cash or e-certificates are excluded.
Reservations that are being held but have not yet been purchased are excluded.
Any FareLockSM fees paid to hold a reservation will not be refunded."
"United's 24-hour flexible booking policy allows the flexibility to make changes to your reservations within 24 hours of purchasing your ticket, without incurring change fees. This includes canceling your reservation and requesting a 100% refund of the ticket price.
Terms and conditions
Applies to tickets booked at united.com or with United Reservations.
The 24-hour timeframe begins at the time your ticket is purchased.
Requests for refunds will be credited back in the original form of payment.
Group tickets and tickets purchased using Western Union, cash or e-certificates are excluded.
Reservations that are being held but have not yet been purchased are excluded.
Any FareLockSM fees paid to hold a reservation will not be refunded."
#5
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,482