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-   -   GPU Failure Report (https://www.flyertalk.com/forum/united-airlines-mileageplus/1548077-gpu-failure-report.html)

Aussienarelle May 16, 2019 10:41 am


Originally Posted by Kacee (Post 31107952)
The 789 is better for upgrades. The 744 had 52 J seats, the 789 has 48, but considerably lower Y capacity, so the J:Y ratio has actually increased.

From what I've read, it feels like upgrades have in general become more available on the Australia routes over the past five years, some individual experiences to the contrary notwithstanding.

Not based on my stats or those of my friends and family. ☹ Most of us now book away from United to get the better seating OALs.

bigboy May 18, 2019 11:09 am

How about this for a failure? On my leg from SFO to FRA yesterday, I noticed I wasn't on the upgrade list. I checked with 1K Voice to see what was going on, and two agents said I was on the list, but not showing up on the app. Counter at SFO wasn't helpful. It took a 3rd agent to figure out that even though I put a GPU on my flight way back in April, the GPU never got pulled, leaving me in limbo, even though .bomb said on my reservation said I was waitlisted for PZ.

Remember to check to make sure that your GPU counter goes down when you put it on, folks.

Kacee May 18, 2019 6:01 pm


Originally Posted by bigboy (Post 31114532)
How about this for a failure? On my leg from SFO to FRA yesterday, I noticed I wasn't on the upgrade list. I checked with 1K Voice to see what was going on, and two agents said I was on the list, but not showing up on the app. Counter at SFO wasn't helpful. It took a 3rd agent to figure out that even though I put a GPU on my flight way back in April, the GPU never got pulled, leaving me in limbo, even though .bomb said on my reservation said I was waitlisted for PZ.

Wow, that's ridiculous. I would follow up with 1kvoice.

Aussienarelle May 24, 2019 8:18 am


Originally Posted by Kacee (Post 31115414)
Wow, that's ridiculous. I would follow up with 1kvoice.

Second GPU failure for the year, so far on my trips this year I am 1 for 3...I have had two more applied so in July should be 3 for 5 but I still have 4 to use and am thinking with these stats not worth the extra spend when I can TOD for the red eyes. There were seats available for my flight today and I was #1 and was #1 as the cabin sold out. May as well spend the money on TODs than meeting the 1K spend requirement.

Mess up with my reservation as well for the B fare of the R fare for Premium Plus. Now to see if the GPU gets redeposited or I need to call in. Ironically in the third leg of this trip LH upgraded me. I was on a Q fare (guess that is how the B/R fare translated to LH) - no GPU, no RPU - was thanked for being Star Gold.

tromer May 24, 2019 10:16 am


Originally Posted by Aussienarelle (Post 31134541)
May as well spend the money on TODs than meeting the 1K spend requirement.

As one who has had many certificates not clear this year already, I think that's right. I am deliberately stopping at gold this year, burning miles for the remainder, and will just buy up next year instead of being the chump dying on the list.

Aussienarelle May 24, 2019 9:08 pm


Originally Posted by bigboy (Post 31114532)
...Remember to check to make sure that your GPU counter goes down when you put it on, folks.

And monitor the balance. Currently being told by UA that my SFO-FRA GPU was not removed from my account even though I was #1 on the upgrade list and my balance reflected the removal.

bballdad175 May 24, 2019 11:15 pm


Originally Posted by Aussienarelle (Post 31107929)
I have flights in June 2019, booked in December 2018.

SYD-SFO cleared at booking
SFO-SYD has not cleared and unfortunately it is a Friday flight (a couple of factors locked me into a particular date).

My flights to SYD in December 2017 did not clear so I booked away from United to Air New Zealand (and paid the canx fee) so I could be in their Premium Economy. NZ in Premium Economy is so worth
It. The sooner United puts Premium Plus on the flights to SYD the better as it makes the long haul flight more tolerable - E+ on the long haul flights is horrible (cannot imagine what it is like in E-).

As the OP noted, there are options. I think the decline in ability to use GPUs changed when they got rid of the three cabin planes to Australia. For a route that is so business heavy and with the competition I am surprised they continue with the two cabin aircraft to SYD.

personally United’s premium economy is terrible unless you are in bulkhead (awesome) or aisle seat (decent). There is not any leg room due to the awful foot rest things. I will take E+ aisle over PE middle all day long.

seanp7 Dec 2, 2019 10:13 am

Flight: UA50 MAD-EWR
Date: 1 Dec 2019
Purchased: Sep 2019
Fare class: Q
Failed to clear. 4th on list, 1K. 2 people were upgraded at gate. Busy US travel day, of course.


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