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Where are the SMS Notification Settings for Upgrade Clearance?

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Where are the SMS Notification Settings for Upgrade Clearance?

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Old Oct 15, 2015, 7:42 am
  #1  
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Join Date: Mar 2005
Location: Seattle, WA
Programs: DL Diamond, UA 1K MM, SPG Plat For Life, Marriott Plat, Nexus/GlobalEntry
Posts: 9,198
Where are the SMS Notification Settings for Upgrade Clearance?

I've been getting SMS messages for many years telling me when my upgrades have cleared..emails too. I set this up prior to the merger, and the settings have remained in effect. It's by no means perfect and doesn't happen every time..but it definitely works some of the time.

Today for the first time in ages I went and tried to add SMS notification to someone else's profile for CPU clearance. The only option I could find is for email notification. I checked my own profile and sure enough United.com only has my email address listed for that particular notification, but still I get SMS messages for CPU's.

Where has it gone? Or is it just in the background somewhere and I'm grandfathered..and I can't add it for someone new?
SEA1K4EVR is offline  
Old Oct 15, 2015, 8:34 am
  #2  
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Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
I've never gotten such an upgrade note via phone. My SMS is limited to flight issues or baggage issues.
aacharya is offline  
Old Oct 15, 2015, 9:29 am
  #3  
 
Join Date: May 2013
Location: New York
Programs: UA Silver, Marriott LTPP, Hertz Five Star
Posts: 1,079
I have never received an email or SMS for upgrades clearing or not. I only see an option for email notification, and even though it is on, no e-mail.
phltraveler is offline  
Old Oct 15, 2015, 9:44 am
  #4  
 
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,966
No email here either, and I've checked every spam filter to make sure it isn't being captured.

They never go through. Tripcase on the other hand notifies me instantly when my upgrades clear.
LordHamster is offline  
Old Oct 15, 2015, 10:15 am
  #5  
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Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,886
UA doesn't have an option for text updates for upgrades. As mentioned, pre-merger UA did, but not on the new system. I get emails if say~50% of the time at best.

Originally Posted by LordHamster
They never go through. Tripcase on the other hand notifies me instantly when my upgrades clear.
How do you get Tripcase to do this? It notifies me of delays, gate changes, etc. but I didn't even know it could do upgrades.
emcampbe is offline  
Old Oct 15, 2015, 10:18 am
  #6  
 
Join Date: Jun 2008
Location: Houston
Programs: UA Silver, IHG Plat AMB, Hertz Pres. Circle, Avis Presidents Club; Caesars Diamond Plus
Posts: 641
SMS notifications about upgrades - I used to get text messages, now I just get e-mails when my upgrades clear. Few and far between, of course, but they do happen!

Last edited by WineCountryUA; Oct 15, 2015 at 10:35 pm Reason: split post
lindaiah is offline  
Old Oct 15, 2015, 10:21 am
  #7  
 
Join Date: May 2013
Location: New York
Programs: UA Silver, Marriott LTPP, Hertz Five Star
Posts: 1,079
Originally Posted by emcampbe
How do you get Tripcase to do this? It notifies me of delays, gate changes, etc. but I didn't even know it could do upgrades.
It does this when I click the "Send to Tripcase" button on the site of my corporate travel agency, which uses SABRE for bookings. Then it's a linked booking to the PNR, and any changes to anything on the PNR (rental car, hotel, flights incl. seats) are immediately reflected in tripcase.

Without a PNR from SABRE, updates made to the PNR itself don't reflect.
phltraveler is offline  


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