GA pulled off busy gate to bid for vacation
#16
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
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You'd think this would be the kind of thing that could be accomplished without requiring people to be present at a particular time. I.e. ask people to select weeks of vacation and prioritize them, then have software that runs through those requests in priority order.
Can't imagine there isn't some service out there that exists to do this.
Can't imagine there isn't some service out there that exists to do this.
#17
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
You do realize that the phone system is connected to a database on the back end, just like a website would be, right? Basically the same thing, but you press the 12 keys on the phone rather than using a full keyboard.
#18
Join Date: Feb 2006
Programs: UA, Starwood, Priority Club, Hertz, Starbucks Gold Card
Posts: 3,952
There are two ways to bid. Both can be used for either work schedules or vacations. Assuming an office of 100 workers, a list of 100 "lines" -- combinations of days off/vacation dates -- is distributed to the employees weeks before the actual bid.
Method #1: Each employee submits their choice(s) by writing down the line numbers in the order of their preference. Employee #1 on the seniority list needs to choose only one line (bid once), because they are guaranteed whatever they want. Employee #2 must submit 2 bids, just in case their first choice is taken by #1. Employee #100 must bid 100 times. The administrator collects all of that paperwork and sorts through the bids, before posting the results ("awards"?) a few days later.
Method #2 is much more efficient. Each person comes into the office or calls in at the appointed time. The administrator can tell the employee what lines are still available with a simple yes or no. But to do that, the employee must be pulled away from their job if they are on duty.
Method #1: Each employee submits their choice(s) by writing down the line numbers in the order of their preference. Employee #1 on the seniority list needs to choose only one line (bid once), because they are guaranteed whatever they want. Employee #2 must submit 2 bids, just in case their first choice is taken by #1. Employee #100 must bid 100 times. The administrator collects all of that paperwork and sorts through the bids, before posting the results ("awards"?) a few days later.
Method #2 is much more efficient. Each person comes into the office or calls in at the appointed time. The administrator can tell the employee what lines are still available with a simple yes or no. But to do that, the employee must be pulled away from their job if they are on duty.
#19
Join Date: Sep 2013
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Posts: 106
If not from the forum, how would the company know the employees are unhappy with the benefits? I personally would prefer not to complain to my boss about that.
#20
Join Date: Jan 2001
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If the option is to stay at your post and not select a vacation, I'd be leaving the gate, too.
I worked for two different police departments that gave you 10 minute windows to select your vacation on a certain day. If you missed your window, the whole process did not stop for you and you went to the bottom of the list. Sounds like UA is handling it in a very similar way.
Maybe one of the UA employees here can share the consequences when you miss your vacation selection time.
I worked for two different police departments that gave you 10 minute windows to select your vacation on a certain day. If you missed your window, the whole process did not stop for you and you went to the bottom of the list. Sounds like UA is handling it in a very similar way.
Maybe one of the UA employees here can share the consequences when you miss your vacation selection time.
Exactly right.....see Fastair's Post #11.
But I've had panic attacks when calling in at a designated time having met with a busy signal. You just keep dialing back -- to the staff that are working the vacation bids. There's anxiety, but I've never been missed or overlooked. Where I work (not Chicago), they are well aware of people trying to call in and will phone us back if we've missed our queue and they know things are running behind. I only know of 1 or 2 times where people forgot to call in and couldn't be reached and fell to the bottom of the bid......it's usually a person who just doesn't care what they get.
Last edited by FlyingNone; Dec 15, 2013 at 9:54 pm
#22
Join Date: Sep 2007
Location: retired from SFO Terminal 3
Posts: 7,437
sCO agents (in SFO) were only allowed to hand in a written vacation bid. As for bidding our work schedules we had three options: bid in person, phone in or submit a written bid.
By the way, we have received a raise and due to the many different amounts and other issues, we have not seen our increase on our paychecks. We have been advised that we will receive these earned monies in January. Our contract was only approved the first week in November.
By the way, we have received a raise and due to the many different amounts and other issues, we have not seen our increase on our paychecks. We have been advised that we will receive these earned monies in January. Our contract was only approved the first week in November.
#23
Join Date: Jun 2004
Location: What I write is my opinion alone..don't read into it anything not written.
Posts: 9,686
sCO agents (in SFO) were only allowed to hand in a written vacation bid. As for bidding our work schedules we had three options: bid in person, phone in or submit a written bid.
By the way, we have received a raise and due to the many different amounts and other issues, we have not seen our increase on our paychecks. We have been advised that we will receive these earned monies in January. Our contract was only approved the first week in November.
By the way, we have received a raise and due to the many different amounts and other issues, we have not seen our increase on our paychecks. We have been advised that we will receive these earned monies in January. Our contract was only approved the first week in November.
Royal, you would really fire an employee for stating that he hasn't received his pay? That's great leadership there, you as a mgmt employee can't get your act together to pay required benefits, but the employee in your world is just supposed to accept the fact that he isn't getting what he is supposed to be paid? I'm guessing the court/arbetration case would go something like this "you lose, now pay the man what you are contracted to, as well as backpay for your wrongful termination. The man had every right to complain when you did not even give him the #1 basic benefit for services offered, the required pay. If you didn't want him to complain, you should have met your end of the obligation."
The person who listed (2) methods <Sino> saying method 2 is more efficient is 100% correct. When you have multiple weeks to bid, it is imparitive to know what weeks are open. In order to do that, you need real time data. You need to know what is currently open so you can modify your choices, otherwise you might end up with 4 individual weeks scattered instead of a 2 or more weeks consecutive.
Last edited by fastair; Dec 16, 2013 at 12:20 am
#24
Used to be PWMRamper
Join Date: Dec 2009
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We had a station of 20 at PWM and bid by handwritten. We had a week or so to do it.
At Delta, it's all computerized, both for shift and vacation. We get like 10 days to fill it out, and then the computer awards the shifts/weeks of vacation based on seniority. Super easy.
At Delta, it's all computerized, both for shift and vacation. We get like 10 days to fill it out, and then the computer awards the shifts/weeks of vacation based on seniority. Super easy.
#25
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They did exactly that at a number of stations this year, including Rochester and Grand Rapids.
Help your United agents who help you (Outsourcing)
Help your United agents who help you (Outsourcing)
Careful what you wish for....
#26
Join Date: Jul 2008
Location: Maryland
Programs: United, Turkish
Posts: 640
You do realize that the "employee as slave" concept is limited to the USA?
#27
Join Date: Oct 2012
Location: NYC
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Posts: 5,690
We had a station of 20 at PWM and bid by handwritten. We had a week or so to do it.
At Delta, it's all computerized, both for shift and vacation. We get like 10 days to fill it out, and then the computer awards the shifts/weeks of vacation based on seniority. Super easy.
At Delta, it's all computerized, both for shift and vacation. We get like 10 days to fill it out, and then the computer awards the shifts/weeks of vacation based on seniority. Super easy.
Firing someone for complaining about benefits could end up being rather costly, btw.
#29
Join Date: Oct 2009
Programs: UA 1K, Hilton ♦ , Hyatt Carbonado, Wyndham ♦, Marriott PE, "Stinking Bum" elsewhere.
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This is a management/IT failure, pure and simple.
There is no fault with the GA's actions.
#30
Join Date: Feb 2012
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