Bad luck or Bad United
#1
Original Poster
Join Date: Aug 2011
Location: St. Louis, MO
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Posts: 236
Bad luck or Bad United
I have recently switched from Delta to United, BDL-DTW to BDL-IAD/DCA. I have booked onto 5 United flights so far. The first BDL-IAD was delayed 3 hours for late aircraft and I was able to switch to a US flight to DCA. The second was delayed about 20 minutes (DCA-CLE) due to the earlier DCA-CLE flight being delayed due to late aircraft. Fine on CLE-BDL. The next flight BDL-IAD was fine as it was a 5:30am flight, hard to delay that one. Now tonight I was booked on IAD-BDL, but it has been delayed 1 hour so far with the plane late 4 flights earlier. I was able to go DCA-BDL on US again this time.
I understand I am flying United Express and have had worse experience with Delta subsidiaries than main line, but nothing like this. I checked the status on my flight tonight from United, 55% on time, average delay 62 minutes.
Am I in a bad time slot (late night), bad route, bad airline? I am now only slightly disappointed with the lack of F on any of the flights.
Please tell me it gets better.
I understand I am flying United Express and have had worse experience with Delta subsidiaries than main line, but nothing like this. I checked the status on my flight tonight from United, 55% on time, average delay 62 minutes.
Am I in a bad time slot (late night), bad route, bad airline? I am now only slightly disappointed with the lack of F on any of the flights.
Please tell me it gets better.
#2
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
UX reliability is the pits. If your flying is going to involve a lot of UX, I'd recommend picking another airline.
IIRC, Southwest has a large operation at BDL. Have you considered going to A-List with them?
IIRC, Southwest has a large operation at BDL. Have you considered going to A-List with them?
#4
Join Date: Jun 2007
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#5
Original Poster
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#6
Moderator: Budget Travel forum & Credit Card Programs, FlyerTalk Evangelist
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I understand I am flying United Express and have had worse experience with Delta subsidiaries than main line, but nothing like this. I checked the status on my flight tonight from United, 55% on time, average delay 62 minutes.
Am I in a bad time slot (late night), bad route, bad airline? I am now only slightly disappointed with the lack of F on any of the flights.
Please tell me it gets better.
Am I in a bad time slot (late night), bad route, bad airline? I am now only slightly disappointed with the lack of F on any of the flights.
Please tell me it gets better.
CR7s have domestic FC, which i quite like if u/g comes through.
#7
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
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Or do what I do and pad my connections UA->UX (and vv) and UX->UX whenever possible
#8
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
If your new commute is to DC, a strong recommendation for US to DCA. UA serves IAD from BDL and that's a huge schlep for a short hop.
Additionally, the UX short hops from IAD are the first flights delayed/cancelled when there's any form of IRROPS north of IAD (which is a good % of the time). When departures are reduced, UA will can its BDL flight before a FRA.
Additionally, the UX short hops from IAD are the first flights delayed/cancelled when there's any form of IRROPS north of IAD (which is a good % of the time). When departures are reduced, UA will can its BDL flight before a FRA.
#9
Join Date: Jun 2007
Location: YVR SFO
Programs: UA G
Posts: 4,866
#10
Original Poster
Join Date: Aug 2011
Location: St. Louis, MO
Programs: HHonors Diamond, Marriott Platinum, Avis Preffered, Delta GM
Posts: 236
Thanks for all the confirmation of my fears. I guess I will keep the US/UA stuff in mind while I can and expect delays. I looked at rail and driving and neither is appealing.
#11
Join Date: Jun 2011
Posts: 924
#13
Join Date: Feb 2008
Programs: 6 year GS, now 2MM Jeff-ugee, *wood LTPlt, SkyPeso PLT
Posts: 6,526
I have recently switched from Delta to United, BDL-DTW to BDL-IAD/DCA. I have booked onto 5 United flights so far. The first BDL-IAD was delayed 3 hours for late aircraft and I was able to switch to a US flight to DCA. The second was delayed about 20 minutes (DCA-CLE) due to the earlier DCA-CLE flight being delayed due to late aircraft. Fine on CLE-BDL. The next flight BDL-IAD was fine as it was a 5:30am flight, hard to delay that one. Now tonight I was booked on IAD-BDL, but it has been delayed 1 hour so far with the plane late 4 flights earlier. I was able to go DCA-BDL on US again this time.
I understand I am flying United Express and have had worse experience with Delta subsidiaries than main line, but nothing like this. I checked the status on my flight tonight from United, 55% on time, average delay 62 minutes.
Am I in a bad time slot (late night), bad route, bad airline? I am now only slightly disappointed with the lack of F on any of the flights.
Please tell me it gets better.
I understand I am flying United Express and have had worse experience with Delta subsidiaries than main line, but nothing like this. I checked the status on my flight tonight from United, 55% on time, average delay 62 minutes.
Am I in a bad time slot (late night), bad route, bad airline? I am now only slightly disappointed with the lack of F on any of the flights.
Please tell me it gets better.
UAL over-scheduals their airplanes, so when an earlier flight is delayed, the delays then build (no way to make up time). Jeff Smisik, the CEO just promised on the 3q call to further cut the times between flights = problem gets worse. That is why the first thing flight is ok, end of day is awful.
Plus, as others have noted, UAL will dump the UX flight in favor of a mainline. And I would not expect the same 50 seat, no FC, RJs to go away, that is UAL at its core domestically.
Unfortunately when you picked a program, you did not research how GREAT OF AN AIRLINE UAL is. As punishment you can watch the back to back Jeff Smisik videos they show on the mainline planes (which you will BTB never see on UX) on the web (start with the "changes you will like" one).
I second the US suggestion, they along with WN are the only way to go if you are doing BDL to DC on a regular basis.
#15
Original Poster
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